The Impound - Secure Star Citizen Store Reviews 2.077

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Over the past few months, I have made a number of orders through their website (at least 5, I believe), and they have all taken roughly 10 minutes to be sent to me. Pricing is great with below-RSI pri... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my ordered product very fast after completion. Since my first order, I have made another order and I'm still a happy customer. Thank you!

Beoordeeld met 5 van de 5 sterren

ORDER - 102556 I made a fairly big first purchase at around the £550 mark. Although I was aprehensive at first, I am happy to say that I recieved my ship within 10 mins and the staff were very he... Toon meer

Beoordeeld met 5 van de 5 sterren

Expérience de vendeur : J'ai directement vendu au site (c'était eux mon 'client'). Ils m'ont fait une offre de prix très honnête. Sans dire le montant exacte c'était le DOUBLE que me proposa... Toon meer

Bedrijfsgegevens

  1. Videogamewinkel

Geschreven door het bedrijf

For a decade, The Impound has been a dependable name among Star Citizen players, where we provide a secure, affordable, and prompt shopping experience for avid gamers. Having served thousands of satisfied customers, we've successfully transacted tens of thousands of Star Citizen items, cementing our reputation as a reliable virtual goods supplier. What makes The Impound unique is our unparalleled array of offerings. Our inventory showcases the biggest selection of Lifetime Insurance (LTI) ships and vehicles, not to mention a plethora of rare Star Citizen packages and items. Whether you're a new player seeking your first spacecraft or a seasoned commander aiming to expand your fleet, you're sure to find the perfect match within our extensive catalogue. Our unique selling proposition lies in our business model - we only sell items owned by The Impound. This not only assures absolute transparency but also provides you with a guarantee that the items you purchase will remain yours indefinitely. This eliminates the risk of any third-party claims, giving you peace of mind with every purchase you make. At The Impound, we believe that enhancing your gaming experience shouldn't cost a fortune. If you're a Star Citizen player aiming to upgrade your fleet with LTI ships and vehicles, look no further. We provide these premium items at competitive prices, ensuring you get the most value for your money. We have established rigorous safety measures to ensure a secure trading environment. Our transaction process is designed with multiple layers of protection, ensuring the confidentiality and safety of your information. The Impound stands as a symbol of trust, affordability, and promptness in the Star Citizen universe. With our wide selection, secure transactions, and reasonable prices, we strive to enhance your gaming experience. So, gear up to explore the cosmos like never before with The Impound - your one-stop-shop for all Star Citizen needs.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Order #98340 They're the Platinum Standard.

I've Bought countless ships and gear from the Impound. These guys are 2nd to none. Super fast super affordable, and uber friendly. I highly recommend working with them to find everything you need. If there's a problem, they'll happily help you resolve it quickly.

My order #98340 was Handled wonderfully well. Thank you!

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Perfect ! That was instantly delivered even if it was late at night.
I recommend

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All round good stuff

Was really good service, delivery was very fast prices reasonable and all very well explained regarding how everything works.

Deffo would use again and would recommend.

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service! 100% Recommend

Excellent, fast service and REALLY good prices! The Impound is the best third-party site to Star Citizen I have found for great prices on standalone ships and upgrades! I have made several orders with them and have yet to have a bad experience.

13 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

both orders from sellers Paidthug and…

both orders from sellers Paidthug and Major Outage were fast and delivered what i ordered, i noticed star hanger started charging 5 dollars per transaction so i took a chance with impound, thx agian yall 10/10

18 maart 2026
Review zonder uitnodiging
Logo The Impound - Secure Star Citizen Store

Antwoord van The Impound - Secure Star Citizen Store

Thank you very much for your review! Just a small note - we only sell our own items, the names you mentioned are simply some of many accounts that we own and send items from.

Beoordeeld met 5 van de 5 sterren

Great Company and Support Team

Started off rough with a false flag but got ahold of them through there support system and worked everything out. Purchase was delivered quickly and after with a few extra items to make up for the hassle. Would definitely recommend and will purchase again

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I honestly was nervous of buying things…

I honestly was nervous of buying things here but i am extremely happy with my purchase and got exactly what i paid for. I would highly recommend to buy the LTI packages, you shouldnt get a ship for like 2 months if u spend more than 100$. anyway my 2 cents... o7

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dismissive Attitude

This was one of the worst selling experiences I have had. I was trying to negotiate directly with the user “Admiral Tarkin,” and the entire exchange came across as dismissive, arrogant, and completely uninterested in fair discussion.

I contacted them twice to sell an account, and both times the pattern was the same: they made an extremely low offer, and the moment I tried to negotiate toward something more reasonable, the tone immediately shifted. Instead of handling it professionally, “Admiral Tarkin” responded in a way that basically amounted to “take it or leave it” and brushed off any attempt at serious negotiation.

They hide behind vague comments about “market conditions,” but in practice it looks more like a strategy of offering sellers a fraction of what their accounts can realistically be sold for elsewhere. In my case, the offer was around one-third, or even closer to one-quarter, of what would be considered a fair resale value. That is not good-faith business. That is aggressive lowballing.

What made the experience especially bad was not just the number itself, but the attitude behind it. I was not being unreasonable, and I was not lowballing them. I was simply trying to have a normal negotiation and get a fair offer. Instead, “Admiral Tarkin” made it very clear that the moment you do not immediately accept their low offer, you are treated like a nuisance.

Based on my experience, this company does not seem to value respect, professionalism, or honest dealing. If you are thinking of selling to them, be prepared for low offers, no real negotiation, and a dismissive attitude the second you push back.

8 maart 2026
Review zonder uitnodiging
Logo The Impound - Secure Star Citizen Store

Antwoord van The Impound - Secure Star Citizen Store

Thank you for your feedback, Roch. We are clear about our offers from the start so you can quickly decide whether the price works for you. When we have no room to negotiate, we say that upfront rather than waste your time.

We did not mean to come across as dismissive. We were simply direct about the fact that the offer was final. We understand that the price did not meet your expectations, but we believe it is better to be honest about that from the beginning.

We are sorry the interaction left you with a negative impression, and we appreciate you taking the time to share your experience.

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