The Knights Vault Reviews 

I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!

The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

Great piece and quick delivery. Very happy with it

I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10

Thank you again! -Katrina

Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

Great customer care When asked about my item also great service from the team.

Excellent replica, detailed, light, satisfying grip, perfect for cosplays and displays.
10/10
Would recommend.

Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

Beautiful sword and just seeing how thrilled my husband when he saw it.

Amazing quality, speedy delivery!

Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

Wonderfully kind people here. Very pleased with my purchase.

Sword itself came exactly as described.

My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.

Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

Delivery took a while, but they did email me to ask if I was okay with this. The product arrived in good condition, and has made its recipient a very happy person

Fantastic customer service, emailed with updates on lead time. Product is well made and packaged well.

When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!