Love love love this blanket we bought from The Little Bumble Co, so soft and beautiful modern pattern. My granddaughter looks so cosy wrapped in it. Quality is excellent, the communication and del... Toon meer
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Lees wat reviewers zeggen
We have ordered a few items from little bumble now. Products are a lovely quality and always arrived quickly. The we cot sheets we ordered are super soft and match the colours of the anti roll changin... Toon meer
I bought 3 beautiful items, a cot sheet, change mat and large swaddle blanket and all are amazing quality, still look brand new. Had great service via email when I didn't realise I had pre-ordered in... Toon meer
Beautiful organic cotton sleep suits. We've bought a few items over the last year. Blueberry blanket, sleep suit, hat, fleece, crinkle artic animals newspaper, radish teether, blueberry teether, lemon... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Little Bumble Co. is a UK-based baby and children’s décor & essentials brand, offering stylish, high-quality products that combine modern design with practical functionality. From comfortable sleepwear and cosy blankets to beautifully printed changing mats, cot sheets, storage solutions and nursery furniture, our range is thoughtfully curated for both babies and young children. Whether you’re outfitting a nursery or looking for a thoughtful gift, The Little Bumble Co. combines style, practicality and value in one reliable shopping destination.
Contactgegevens
48 West George Street, G2 1BP, Glasgow, Verenigd Koninkrijk
- hello@thelittlebumbleco.com
- thelittlebumbleco.com
4,9
Uitstekend
270 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Great customer service
Had an issue with the colour and emailed about a return. Once noted they got in touch. Great customer service!
25 april 2025
Such a lovely company
Such a lovely company! Really amazing communication, packed with care and arrived quickly. Thank you so much!
24 april 2025
Review zonder uitnodiging
Friendly service…
Recommended lovely friendly service and products and something different from the shops,
25 maart 2025
LOVELY customer service
LOVELY customer service!
Super helpful when a product I wanted was out of stock. Organised one to be delivered asap.
Will be buying more from here!! 5*
9 maart 2025
Review zonder uitnodiging
Never got my package or a refund
Never got my package or a refund
Apprently was undeliverable to my address didn’t get sent back to DPD or nothing
27 januari 2025
Antwoord van The Little Bumble Co.
Hi Olivia,
Thank you for your review, I am saddened to read this. I'm just going to detail a timeline here of what happened as I believe this to be wholly unfair.
26th January – Customer placed their order.
27th January – I dispatched the customers order. Sent with DPD.
29th January – DPD tried to deliver the parcel however the parcel was refused at the address. It later transpired that the shipping address is a hotel. I can only assume it was someone at the hotel reception that refuse the parcel. This is completely outwith my control.
30th January – I logged into my DPD portal and saw there was an issue with a parcel. I saw it was this parcel and immediately emailed the customer.
My email read:
“Hi Olivia
I've received a notification that you or someone at the delivery address refused to accept your parcel. Is this an error or do you no longer want the goods ordered?
Kind regards
Louise”
I thought I’d give the customer a couple of days to respond. I got no response from the customer.
3rd February – Parcel arrived back to my warehouse and within an hour I received this one star review. I was given no opportunity to try and contact them again or contact them via a different method and the customer never tried contacting me. If the customer had tracked the parcel, they would have seen the parcel had been refused when the delivery attempt had taken place.
I then assumed the customer must not have seen my email sent on the 30th January so my next method of contact is by phone. I called the customer to explain I had sent an email trying to find out the reason the parcel was refused when DPD tried to deliver it. The customer said they received no email. I can only assume it went to their spam/junk mailbox. They advised they did still want the goods. I then followed up by sending a screenshot of the email just in case they still couldn’t find it.
I immediately sent the parcel back out at no extra charge (even though it was someone at the delivery address that initially refused it). I also added instructions to the parcel to make sure the driver delivered the parcel to reception and highlighted the recipients room number. To my knowledge the customer now has their order.
I’m disappointed you feel this service warrants a 1 star review as I honestly don’t know what else I could have done. I tried contacting you before you would have even realised there was an issue to find out what had happened. I hope I’ve provided you with sufficient proof that I really did try and contact you to resolve the issue.
Kind regards
Louise
Beautiful small business
Fast delivery, beautiful items and lovely company 💕
14 januari 2025
Review zonder uitnodiging
great company!
Such great customer service, I made a mistake on my order so I emailed to see if they could change it for me and they changed it within minutes! The material of the baby-grows are so soft and they're also very stretchy so will last longer, very reasonably priced too. Would definitely recommend x
13 januari 2025
Review zonder uitnodiging
Such a gorgeous and great quality…
Such a gorgeous and great quality company! The best crib sheets I have found for my little ones cot, SO soft as made with bamboo all made even better with coming in lovely patterns and colours! Also lovely and personal customer service and emails!
12 januari 2025
Review zonder uitnodiging
Very easy to order & delivery was very…
Very easy to order & delivery was very quick. The item itself is absolutely beautiful. Lovely fabric and the colours and pattern are stunning!
Thank you.
27 december 2024
Beautiful items & very fast delivery…
Beautiful items & very fast delivery even during festive period!
27 december 2024
Funky print, great quality and fast delivery
25 november 2024
Great company lovely products
Great company! Fast delivery excellent products always get my daughters dummies from here. Highly recommend
28 oktober 2024
Above and beyond customer service!
My item was out of stock and my query was dealt with within the hour and put into production. Such friendly and efficient customer service - it’s so lovely to be able to shop with small businesses! Looking forward to receiving the item.
3 november 2024
Review zonder uitnodiging
This company is exceptional.
This company is exceptional. The quality of the goods is outstanding, the designs are super cute, prices are fair and above all, the customer service is the best I've ever come across. The owner Louise is responsive and deals with any email queries promptly and in such a friendly way. A prime example of a woman-led business and I am a repeat customer. Highly recommend!
18 oktober 2024
Review zonder uitnodiging
Excellent and very cool business
Excellent quality items with impeccable customer service and the coolest designs. I've ordered clothing, bibs and changing mats and the quality of everything is top notch. It's really worth the money. I had a delivery issue (my issue not theirs) and the customer service was excellent.
11 oktober 2024
Review zonder uitnodiging
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