I didn’t want to have to put a review up but getting no reply. I ordered for Mother’s Day a sign, first of all my ordered I ordered weren’t the correct one. Becky did then put mine onto the next... Toon meer
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Lees wat reviewers zeggen
I’m absolutely over the moon with my new signs,I ordered custom worded signs and I originally ordered 2 but then asked for another mid order 🙈 nothing was too much to ask,they arrived today and I lo... Toon meer
Well I’ve just received my new bespoke sign and once again the quality of it is fantastic. Too blessed to be stressed! I absolutely love everyone of my bespoke signs that i have received and the c... Toon meer
First time ordering & i will definitely order again!! I emailed Becky about a personalised idea i had, she couldn't help enough when designing it and making it happen. When the delivery arrived 6... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family business based in North Wales. We have been providing the nation with the bespoke signs they love since 2013! In our 11 years of trading, we have received a record number of orders for 2023-24. We cannot thank you all enough for your support! We are a small family business and small businesses need you to shop with them more than ever!
Contactgegevens
Verenigd Koninkrijk
- thelittleredhut.co.uk
4,2
Goed
72 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Excellent for yourself and for gifting!
As a family, we have bought many different items from The Little Red Hut, things for ourselves and gifts for friends, we are always so confident in the quality and craftsmanship, well packaged and always arrive in perfect condition. Keep up the good work and excellent service!
26 april 2024
Review zonder uitnodiging
So Well Made
Iv now had the 3rd product from the little red hut and I can not fault the company ! from first order to delivery time has been exceptional, one of the most professional online companies I’ve had the privilege to deal with (the signs are brilliant) The fact this is a family run company makes it that more special. what there doing and the products are so much more then expected, definitely 5* 👏👌
25 april 2024
Review zonder uitnodiging
Absolutely fantastic business
Absolutely fantastic business, I’ve had the pleasure of ordering a few things and they’re always perfect and so well made. They’ve got a customer for life ❤️
17 april 2024
Review zonder uitnodiging
Iv had various items from the little…
Iv had various items from the little red hut that are dotted around my home. We get multiple comments from friends and family as to where we got them.
the service is outstanding the quality is perfect every time, highly recommended will definitely be returning.
29 februari 2024
Review zonder uitnodiging
Beautiful and bespoke
Beautiful, hand made bespoke items! The attention to detail in every piece is incredible, made by a family run team, their passion to deliver the most special and meaningful gifts and personalised items is unbeaten! Could not recommend more!
30 april 2024
Review zonder uitnodiging
I have just received my 2 plaques
I have just received my 2 plaques. Myself and my girls are so pleased of what we have received, as a company they are so easy to deal with, my order was bespoke and they delivered a great product...very happy. Thank you X
30 april 2024
Review zonder uitnodiging
Extremely long wait time ! Would not recommend this company waited…po
Would not recommend this company waited a very long time for a gift for some one then the order got cancelled by them after being told it was out for dispatch ! For a small family run business not ver accommodating at all
16 april 2024
Review zonder uitnodiging
Antwoord van The Little Red Hut
This poor review has not come as a surprise as you sadly threatened earlier if we could not meet your timeframe.
Our current production time is clear to see on our website, (on our homepage, on every product page and at checkout) As well as on the order confirmation email you received too. It does feel unfair that you are rating us poor based on our timescale, when we couldn't be clearer.
We did not advise your order was out for delivery - We confirmed it was due for dispatch today and we were on schedule to do so.
We knew our courier would not be able to deliver your parcel in the timescale you required it for (next day) and so therefore we cancelled and refunded your order straight away (as you requested us to do so if that was the case!)
We are accommodating wherever possible, but I did explain that we have a new product which has recently gone viral and as a result brought in an unprecedented amount of orders and our team are at full stretch at this present time.
I am sorry we are only guilty of not being able to reduce our waiting time for you at this moment.
Wall art
My daughter brought one of the wall arts for me for Christmas that said I love you More. Then I wanted something else saying night night sleep tight which is something my husband had left me a voice mail saying before he passed away. They had been able to make this for me which I love. Their customer service was brilliant and delivery was very quick. I will definitely use again thank you
5 februari 2024
Review zonder uitnodiging
Antwoord van The Little Red Hut
Hi Maxine, I do remember your lovely bespoke order and thank you so much for your kind review 🙂 It is much appreciated
What great service I received and very…
What great service I received and very happy with my purchase. I asked for something they don’t do and they went out their way to do. Great business and communication. Highly recommend x
21 augustus 2023
Review zonder uitnodiging
Beautiful surname handmade sign
Beautiful surname handmade sign. Love it and had so many lovely comments. thanks
21 april 2020
Review zonder uitnodiging
3D Train/Street signs
I ordered two train/street signs for Christmas gifts. They have arrived in plenty of time, and absolutely exceeded my expectations. They really are fantastic.
7 december 2019
Review zonder uitnodiging
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