thelowdown.com Reviews 199

Dr Fran was absolutely amazing. She was personable and knowledgeable and made me feel completely at ease. It was such a different experience to going into a GP surgery where I have felt rushed or ignored.

Dr Fran made me feel like she really cared about helping me and took the time to explain everything to me and answer any questions.

Thank you so much!

Dr Fran was so helpful in providing the information I needed to make an informed choice about my contraception. She was kind, knowledgeable and made me feel heard and supported. Would thoroughly recommend a consultation with Dr Fran, as well as the resources on the lowdown website. The appointment times are really convenient too!

Dr Fran was so helpful. Gave me a lot of insight into what may be causing my symptoms and actionable steps to fix it. She also gave me confidence to go to my GP and advocate for myself for further referral.

I would definitely recommend the Lowdown to anyone with questions or concerns about their contraception. There is no service like it and it’s an amazing, trustworthy source which is essential. At a time when it’s hard to get 5 minutes with a GP, when there is so much misinformation online, I really value this website and the consultation I had with Dr Melanie. She provided me with valuable info and sent helpful notes after. Thanks so much and I will be recommending the Lowdown to all my friends!

I have always loved to watch the low downs videos and posts and find it to be really amazing information!! I booked an appointment with Dr.Kathryn and it went really well I felt super comfortable, and listened too! She was very kind and gave me lots of information, different options and things to do to help me! After she sent me through all the notes on email which was handy to not forget any little details she had mentioned! I would recommend 100% to anyone who was thinking about using the lowdown and their services! Thank you ❤️

They sent me Aranka with Lucette labelling over it ! Not what was advertised or what I intended to buy. Surly it’s not legal to do this ?

Fabulous helpful service, takes the worry out of having to go to the doctor each time you need a new prescription, and quick delivery, highly recommend using thelowdown.

I previously left a review after receiving the wrong pills with stickers over them with the names of the pill I should’ve received. I complained to the company and they rectified this for me refunding me and by sending the correct pill via next day delivery. Initial mistake was very poor but great customer service in resolving my issue.

After a PCOS diagnosis I turned to the Lowdown for more information about the condition, particularly in relation to fertility. I had a 1:1 consultation with Dr Becky which was absolutely fantastic. She was knowledgable, caring and supportive, talking me through treatment options for fertility, and other relevant symptoms. She also signposted me to other organisations working hard to understand more about PCOS. I felt totally empowered by the whole experience. During the consultation Dr Becky took notes which she then uploaded to my profile on the Lowdown. This was incredibly helpful and I have referred to the notes numerous times since. I’ve also been able to use the information when speaking with my GP about treatment options and referrals. I would highly recommend the Lowdown, if you’ve got a question - book a consultation!

Can’t thank the lowdown enough! saved me this month !! Best customer service I’ve dealt with for a while, fast delivery, and a very knowledgeable team working hard even on weekends. I am one very happy customer :)

Impeccable service and immediate response in solving a delivery problem.

The concept of the Lowdown is truly incredible. Not only does it provide people with comprehensive, honest, and extremely valuable advice, but it also sends us in the right direction so we can make the best decisions for our bodies and needs.
The execution is just as good - super easy to navigate, classy interface with an excellent user experience, as well as clear options.
I have PMDD and I chose to have an online appointment with one of the Lowdown’s very experienced and knowledgeable doctors. I chose Dr Mel Hall for her experience in menstrual issues and PMS/PMDD. She talked me through my options in such a non-judgemental yet encouraging way, and I left the appointment feeling super empowered.
I have now been prescribed with Yaz (Eloine in the UK), which is one of the first-line treatments for PMDD. I’ll be starting continuous contraceptive therapy soon, and hopefully banishing PMDD for good - along with my periods!
Cannot fault this service. I’m so glad to have found it :))

Punctual appointment with a very knowledgeable and understanding professional. Felt she acknowledged and identified my symptoms giving me confidence in her recommendations for treatments. Very clear written follow up plan. Thoroughly recommend The Lowdown!

After endless struggles to get appointments with my GP for the contraceptive injection I came to these guys and got it posted to me within 2 days. Amazing. Thanks guys

Had a virtual video appointment with Dr Fran, she was incredible. I felt really listened to and affirmed, was great to have my pain taken seriously. Dr Fran gave me lots of options to pursue and really clear notes from our appointment.

Like most I can’t get in front of my nurse or GP so have resulted in buying my contraception online. Since discovering The Low down I feel like I’ve discovered a female forward platform where lots of advice and other forms of contraception is available. It feels like a womens clinic, just online. I had an issue once where I only received 3 months instead of 6 months and they rectified and posted out the remaining packs the next day. Couldn’t fault them.

Really helpful! Easy to use and friendly customer service when I requested an update on delivery (due to Royal Mail strikes not any fault their end)

Approachable, friendly and professional doctor who took the time to really listen and suggest multiple solutions to my query about contraception. Dr Fran really appears to be passionate about helping others and was the first to take my concerns about depression and the pill in an understanding, non judgemental way. This concern has been dismissed or even openly disputed in the past by other doctors. By the end of the session, I had a handful of options and felt empowered to act, while most of the time when I speak to my GP I feel more confused and unsire what to do. After the appointment, I also received a copy of the notes Dr Fran took during the consultation and links to useful materials. I'm privileged to be able to pay £37 for this kind of service, which is affordable to me but not necessarily at everyone's reach. I would thoroughly recommend investing this money in this service if you want professional, impartial and kind advice!

Finally, non related to the actual appointment - the user experience on the website was also great. Intuitive and easy to use, with the possibility to choose an appointment even on the same day.

Brilliant and discreet service! I would definitely recommend to family and friends xXx