The Lowe GroupReviews 

120
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

More than happy with my first experience moving into a property with The Lowe Group. The flat is a dream, located on the edge of a beautiful park. The whole process was very smooth and quick with grea... Toon meer

Beoordeeld met 1 van de 5 sterren

I would strongly advise avoiding Lowe Guardians. Some of my experiences over about five years with them include: - Serious leaks left unresolved for months - A leak affecting two floors tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's a great organisation that helped us to live in a nice environment. They supported us very much in a good way. Their works have been completed in a efficient way. It's so professional. We enjoyed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found Lowe Group to be very understanding and helpful to my accommodation needs. I had to.move out of my previous accommodation at very short, but Lowe made sure I could move in prior to my deadli... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

We deliver cost-effective, innovative solutions to managing vacant properties, which create social impact and support local communities.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

120 reviews

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4,5

Alle reviews

(120)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service and support from the…

Excellent service and support from the outset. All at Brixton branch did a great job.

2 oktober 2024
Review zonder uitnodiging
Logo The Lowe Group

Antwoord van The Lowe Group

Thank you so much for your kind review! We’re delighted to hear that you’ve experienced excellent service and support from the very beginning.

If there’s anything else we can assist you with, don’t hesitate to get in touch. We're always here to help!

Beoordeeld met 5 van de 5 sterren

Highly Recommend!

My experience with the Lowe Group has been fantastic. The team was not only professional and reliable but also friendly and approachable throughout the entire process. They were quick to answer any questions I had and made me feel like they were truly invested in helping me get set up.

26 september 2024
Review zonder uitnodiging
Logo The Lowe Group

Antwoord van The Lowe Group

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with LOWE has been such a positive one. Being professional, reliable, and approachable is exactly what we strive for, so it’s wonderful to know that our team made you feel supported and invested in throughout the process.

If you ever have any more questions or need assistance in the future, don’t hesitate to reach out—we're always here to help!

Beoordeeld met 5 van de 5 sterren

Thank you to everyone at the Lowe group…

Thank you to everyone at the Lowe group for the support you are giving the youth work charity regenerate through your financial donations, volunteering your time and creating work opportunities for young people that have come through our youth clubs. We are so grateful to have you as a partner and impact the world for good, together.

25 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Dear Andy,

Thank you so much for your kind words! It’s an absolute honour to support Regenerate and the incredible work you do with young people. We're grateful for the opportunity to contribute and it's incredibly inspiring to see the impact your charity has on the community.

We truly believe in the power of partnerships like ours to make a real difference, and we're excited to continue working together to create positive change. Thank you for allowing us to be part of this important mission!

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with The…

I had a fantastic experience with The Lowe Group. From the beginning Tim, Poppy and the team were professional, responsive, and made the process stress-free. They went above and beyond. I would highly recommend them to anyone!

25 september 2024
Review zonder uitnodiging
Logo The Lowe Group

Antwoord van The Lowe Group

Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience with LOWE. It’s great to know that Tim, Poppy, and the rest of the team were professional, responsive, and made the process stress-free for you.

Beoordeeld met 5 van de 5 sterren

I will always highly recommend

I stayed at a LOWE Guardian property a few years ago now for a year only between moves. I was never disappointed. The whole process was straightforward, smooth and easy. The team were easy to get in touch with, efficient and quick in response. I have and will continue to recommend highly.

1 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you for your fantastic review! We're so glad to hear that your experience in one of our properties was a good one!

Your continued recommendations mean a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

The BEST property guardian company by far!!

I’ve had the pleasure of working with The Lowe Group for a number of years and their level of professionalism and service that I see to both their occupants (namely key workers in search of affordable housing!) and to landlords (who want to do good and utilise empty buildings whilst at same time avoid any risks) is by far the best in the industry!

If I was either a landlord with an empty building or looking to rent a place myself at an affordable price (almost impossible in London these days!) I wouldn’t hesitate to use them as I see the level of care and passion that this family run business brings to the job. Focusing on social as well as economic good, whilst also employing individuals from less advantaged backgrounds means they “get it” and aren’t just out to make a ‘quick buck’. They’ve been trying to ease the affordable housing crisis for almost 10 years with great effect and long may it continue!

23 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you so much for your thoughtful and detailed review! We truly appreciate your kind words and long-standing partnership with The LOWE Group. We're grateful for your support and look forward to continuing to make an impact together!

Beoordeeld met 5 van de 5 sterren

Great Team!

The Lowe Group have been great to work with over the past 6 months, Poppy and the team have been super easy to communicate with throughout.

24 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you for your feedback! We’re delighted to hear that you’ve had a great experience working with The LOWE Group over the past 6 months!

Beoordeeld met 5 van de 5 sterren

Great Experience

When I was in the UK recently I stayed in one of Lowes buildings, very accommodating staff who were really sincere.

Regards, Jon

17 juli 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you for your review! We're so glad to hear that you had a positive experience during your stay in one of our buildings and we hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

My experience with Lowe was very pleasant.

My experience with Lowe was very pleasant. Specifically the communication and support provided by the team. Any questions or issues I was facing were explained and clarified in a way that easiest for me to understand.

20 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

We're thrilled to hear that you had a pleasant time with The LOWE Group and that our team was able to provide clear communication and support. We always aim to make things as simple and straightforward as possible for our clients. If you ever need anything else, we’re here to help!

Beoordeeld met 5 van de 5 sterren

5 star service

Professional, positive people to work with. 5 stars for service and many thanks to the team. Justin

24 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you for your kind words, Justin! We’re delighted to hear that you had a positive experience working with The LOWE Group. Your 5-star rating means a lot to us, and we’ll be sure to pass on your thanks to the team. We look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic! The service was good and efficient. The team was quick to respond and done so in a timely manner, highly impressed by their professionalism. I would highly recommend!!

23 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you so much for your fantastic feedback! We're thrilled to hear that you were impressed by our service and professionalism. We truly appreciate your recommendation and are always here if you need anything!

Beoordeeld met 5 van de 5 sterren

The building I stayed in was lovely

The building I stayed in was lovely, the people who loved after us were so nice and accommodating - the building was so well looked after as well!

Rachel H

24 september 2024
Review zonder uitnodiging
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Antwoord van The Lowe Group

Thank you, Rachel! We're so pleased to hear that you enjoyed your stay and that our team made you feel well looked after. It’s wonderful to know that both the building and the service left such a positive impression. We hugely appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Wonderful living space

Wonderful living space. Well kept and they genuinely cared for our well beings!!!

1 september 2024
Review zonder uitnodiging
Logo The Lowe Group

Antwoord van The Lowe Group

Thank you for your lovely feedback! If there's anything else we can do, feel free to reach out anytime!

Beoordeeld met 5 van de 5 sterren

Lovely team, responsive and true to their word

I've had a great experience with the team from the Lowe Group. From start to finish they were friendly, professional and true to their word. Any questions I had they were quick to respond and seemed to want to help me get set up. Central location and great value for money. I've enjoyed my experience to date.

5 september 2024
Review zonder uitnodiging
Logo The Lowe Group

Antwoord van The Lowe Group

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with The LOWE Group. If there’s anything else we can assist you with, please don’t hesitate to reach out!

Beoordeeld met 1 van de 5 sterren

Bait and switch.

My friend was moving out so at the same time as notifying them he told them I would be able to move in the next day. They said I could have the room, I filled out all the forms and had all the info they needed in less than 12 hours. They then gave the room to someone else and tried to get me to pay nearly £200 a month more on some absolute dive nearby. They couldn't even be bothered to tell me at first, just sent me a viewing appointment to the other place. Scummy business practices.

29 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The social living community experience…

The social living community experience was the best part. Lowe are good communicators any issues were timely resolved.

14 augustus 2024
Review zonder uitnodiging
Logo The Lowe Group

Antwoord van The Lowe Group

Thank you for your kind review! We're delighted to hear that you enjoyed the social living community experience—it’s something we aim to foster in all our properties. It’s also great to know that you found our communication effective and that any issues were resolved in a timely manner.

We truly appreciate your feedback and are glad to have been a part of your positive experience.

Best regards,

The LOWE Group Team

Beoordeeld met 1 van de 5 sterren

Too much of the ‘work from home’ police…

errr believe I was also in same place as last review! Yeeee, totally get the drugs comment. If it is the same building, there is this ‘go to’ guy there. There was a crowd who just had the air that they had just snorted coke and were forever touching their noses and ‘in the know’. Very clique-y place that was overtaken by a dominant group - or two?
I felt the same as the last reviewer. There were just too many drugs and I didnt feel comfortable.
Heard about the girl but never actually saw her in like - 2 months or something. She was the invisible woman.

The guy who got evicted created an insanely volatile place - he was evicted for several things and to be honest, totally warranted. But it was cringe - as he never accepted Lowe’s decision. I heard he is still there too - in one of the rooms. Totally weird if you ask me. Doesn’t know when not wanted.

I also left as felt like there was so much of this weird thing or focus on ‘working from home’ and a dominant few attempting to ‘police it’. I felt I couldn’t work from home without others accusing me of not having a job. Totally weird childish vibes. Not cool and not guardianship values. Lowe attracting wrong types me believes - very ‘druggy’.

The building just ended up also having the vibe of an ugly dive or student squat - and I have long since grown out of this.

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Drug dealers hiding in full sight and creating addicts as we speak

I have lived in two Lowe properties, one good, one bad.

I have just moved out. I mainly used the room as a Pied a terre, as I work in London in healthcare and have a property elsewhere.

The main problem is the DRUG issue. Two groups moved in from prior guardianship buildings and a drug culture was created. There were at least two dealers in the building. One is a serious dealer, dealing 10g orders of coke, but claiming to work for a ‘high end luxury retail store beginning with ‘H’”.

The issue is so obvious and bad that neighbours complained, including the fire station behind us. Once guy was ‘evicted’ but has since sublet a room upstairs with Lowe’s knowledge and they dont seem to be doing anything about it. The drugs were being flaunted in front of bare open windows brazenly, and I ended up embarrassed to live there. I work in drugs rehabilitation and healthcare.

One lady tried to complain and she was severely bullied and accused of not having a job. It was odd, as out of all the people, she was the one person who I thought definitely had a job and was always busy working or studying. This woman was relentlessly bullied - even by someone else she thought was her friend, because they didnt want her working from home and wanted to have communal areas to themselves in the day. It was really horrible to see as the lady was vulnerable.

The building’s atmosphere was strange with a couple of people around in the day but actively listening in, and watching eachother. This guy even tampered with fire doors so he could hear who was coming and going. It was creepy. These same people complain about people working from home, creating catty rumours that anyone working from home is not really working. They do it because:

1. They want to be the only ones there in the day times
2. They have time on their hands to monitor others
3. They want the building to themselves to take drugs all day

In addition, I suffer from several health issues and understood the building and outside to be smoke free. Especially given that the building is behind a fire station, the same one that were 1st responders to Grenfell. The whole building has had warnings, but the younger and larger group still smoke brazenly in the garden - knowing it is a fire serious risk as the fake grass is old and not fire resistant. There is a particularly rude Liam Gallagher wannabe in a cupboard room that smokes weed in the night and sleeps all day, never leaves the building, and continues to smoke. When anyone confronts him, he is aggressive and shouts. But Lowe will not give him any warnings at all. My health is bad and I can’t be around smoking.

The other building had general issues over the quality of the building but the culture was not as strange as this last guardianship building.

I believe ‘drug gangs’ and dealers have taken over Lowe, and in general, checks are not being done to ensure smoke free, drug free, honest people are in the building. It appears to be a den or home for anyone illegal, dealing illegal drugs or anyone who perhaps don’t have the genuine legal right to reside in the UK.

2 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

STAY AWAY !!!

STAY AWAY !!!

Lowe guardianship is a scam ran by very rude, condescending and heartless people. You will be evicted at the drop of a hat and have no right to appeals or complaints as this ponzi scheme is all managed in house. Grace the manager is particularly rude and corrupt.

They prey on desperate people get a few months rent out of you then find a way to evict you. Youd do better staying on the street !

3 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly staff

I lived with lowe for 7 months. Got to live pretty central for great rent and shared the building with nice people. The staff were always really friendly and helpful with maintenance issues!

17 september 2023
Review zonder uitnodiging
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Antwoord van The Lowe Group

Hi Katie,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your time with The LOWE Group. It's wonderful to know our team was able to assist with maintenance and provide a positive experience. If you ever need a place again, we'd love to welcome you back!

Best wishes,

The LOWE Group Team

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