The Ludoquist - Board Game Cafe Bar Reviews 

409
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

If you're after an enjoyable evening with friends, this spot is worth a visit. They have a fantastic range of drinks, and the limited food menu is sufficient to keep you going throughout the night. Wh... Toon meer

Beoordeeld met 5 van de 5 sterren

Booked a table for 2 while son and daughter was playing Lorcana. Food was hot and very tasty, great service. Later joined for a Disney Quiz. Well prepared, great night.

Beoordeeld met 5 van de 5 sterren

Very good food and drink. There are always events for all, with great attention to detail. The staff is very friendly and there is always good atmosphere.

Beoordeeld met 5 van de 5 sterren

Ordered in November as a Xmas gift. They phoned me next day and asked if I'd like a refund because it wouldn't actually be available until April the following year. I said "Nah, let it ride" and lo an... Toon meer

Bedrijfsgegevens

  1. Spellenwinkel
  2. Bar
  3. Bordspelclub
  4. Café
  5. Pizzeria

Geschreven door het bedrijf

The Ludoquist is one of the world's best Boardgame Cafes, and has a wide selection of games to sell online as well as in the cafe.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

409 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(409)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Placed and paid for an order

Placed and paid for an order, 3 days later I received an email,not in my name sayiny the orde was cancelled,
Beware of this company saying stock was available!!!!!

14 juli 2025
Review zonder uitnodiging
Logo The Ludoquist - Board Game Cafe Bar

Antwoord van The Ludoquist - Board Game Cafe Bar

Hi Andy,
Many apologies for this. We spent a couple of days checking in odd corners to see if we could find the Dreameaters your ordered :(. Really sorry our stick count was wrong, this is not typical for us.

I've checked our email thread and I notice that we didn't in fact inform you of this, just cancelled the order - rally sorry about that, we should have kept you better informed.

While I suspect you wouldn't be willing to try us again, I'd like to offer free delivery on any future order you might make with us - just mention this post and we'll arrange it.

Sorry again,

Nick

Beoordeeld met 5 van de 5 sterren

Very quick delivery

I was struggling to find a product I was after, these guys not only had 1 but both parts in stock and delivered to my house incredibly quickly.

13 juni 2025
Beoordeeld met 4 van de 5 sterren

Wrong Edition sent - Team have sorted now. Many thanks!

Edit - Nick and team sorted everything out as outline below. Excellent communication and I can understand the problem from their end. Have changed my original score to 4 (due to the original issue) but Im sure any future transactions will be 5 star. Many thanks!

Original review -

Game that was sent was the wrong edition. Picture on site is of a Catan Cities and Knights 5th edition and description did not mention which edition it was (so you assume the one in the picture). I received a 6th edition with cards that dont match my 5th gen base game. I picked this so I didn't need to get replacement cards, which I have now had to buy. Although not a missive issue, the 6th edition can be found cheaper elsewhere so would probably have bought somewhere else, to save some money to go towards buying the extra matching resource cards.

I also responded with these issues where it said on the delivery email. I have had no response.

The delivery was timely and packaging was good so 1 star added for that but the other issues have made this a pretty poor overall customer experience.

2 juni 2025
Logo The Ludoquist - Board Game Cafe Bar

Antwoord van The Ludoquist - Board Game Cafe Bar

I'm so sorry about this. I discussed your issue with my colleague on Friday and we were due to reply with an email offering a full refund on return (at our cost). That email didn't go over the weekend as it should have :(.

I assume that you have now opened it? If so, we would like to refund you the cost of the 5E cards so you are at least not out of pocket for those. My colleague will be emailing shortly to reply - if you could send us a receipt we'll get that arranged straightaway; please feel free to copy in my personal email address nick@ludoquist.com as well.

We've already amended the text on our Catan descriptions to accurately reflect the correct Edition so noone else will have this issue going forward (Changing pictures will take a little more time).

Sorry again about this,

Nick

Beoordeeld met 5 van de 5 sterren

Excellent service

They were very helpful and responded quickly to my questions, I got my game in perfect condition, really happy with my purchase.

2 mei 2025
Beoordeeld met 5 van de 5 sterren

As expected

This was the only place that had the game I was looking for in stock. Quick delivery (5 days including a weekend) and no problems to note. I'm likely to order with them again in the future.

12 mei 2025
Beoordeeld met 2 van de 5 sterren

I have yet to receive the order

Quick update to this review: my order still hasn't been delivered, which is especially annoying as I'm rapidly running out of time to use my order to prep for running a game. As much as I try to avoid it I think I'm gonna have to go back to just using Amazon.

The delivery cost was refunded though which was a nice gesture.

7 mei 2025
Logo The Ludoquist - Board Game Cafe Bar

Antwoord van The Ludoquist - Board Game Cafe Bar

Hi Daniel,
Were really sorry this took a while to dispatch to you - we typically send Monday Wednesday Friday, but because of the Bank Holiday weekend this didn't go out till Wednesday. It's Royal Mail 48 hours so we would expect it to be with you some time today or tomorrow.

When you emailed us this morning (Friday) my colleague Pete replied within a couple hours so you should have that - perhaps it's in your spam?

Apologies again that we didn't get the initial dispatch done as promptly as we should have. I have rranged a refund on your delivery charge in any case by way of saying sorry. If the books don't arrive over the weekend, please do feel free to email me direct on nick@ludoquist.com and I'll escalate.

Beoordeeld met 5 van de 5 sterren

Swift well-packaged delivery

Swift well-packaged delivery of separate products immediately after their releases. Only downside is a lack of shipping notification - I only knew products were coming because of being signed up to their product line mailing list and social media - but that's relatively minor when the delivery is so prompt!

27 maart 2025

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer