Great product and great presales product design support. People there care. Product works perfectly the first time and there is plenty of support during assembly. The only minor complaint is that t... Toon meer
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The whole experience from purchase to install was made easy. And the end product is beautiful at a quarter of the cost of stick built outdoor kitchen. Patrick Hill really went above and beyond maki... Toon meer
Bedrijf heeft geantwoord
Excellent product but need to be more customer friendly. By this I mean don’t just put a video on YouTube, put detailed instructions in the units. Which screws go were. You could take a page from IKEA... Toon meer
The Luxury Pergola is an over-engineered marvel. It is delivered quickly, easy to put together and built to withstand the elements. The liaison called me to make arrangements to move up the delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family owned business focused on providing the strongest and highest quality pergola kits in the world. Our kits are made in the USA in our own facilities by trained professionals. The aluminum pergola kits from The Luxury Pergola are all made to order to make sure our customers get exactly what they are looking for for their space. With our fully customizable pergola kit you can get unparalleled commercial grade quality without paying a fortune for it. The innovative open and closing pergola from The Luxury pergola allows us to make the pergola waterproof in even the worst storms and survive hurricane force winds of 180mph. With a louvered pergola you can get all the functionality of a traditional pergola and you can get the benefits of a solid roof. By being made in the USA, we can offer the best quality pergola in the world at a price that is significantly less than any comparable product on the market. The Luxury Pergola is focused on providing fantastic pergola shade, a waterproof pergola, and a product that can stand the test of time no matter your needs. With The Luxury Pergola, you can get a custom sized pergola from 8x8 pergolas all the way to 12x20 pergolas with only 4 posts. If you want to combine pergola units, you can go as large as you want. Our focus on innovation is key in providing the strongest pergolas in the world made from the highest quality aluminum with the strongest powder coat in the industry to ensure your pergola lasts a lifetime.
The Best Pergola Kit in the World
Geschreven door het bedrijf
- We are committed to providing the best products we can possibly make. Made in the USA
- We are committed to bringing the very best and highest quality pergola kits in the world to our customers. That is why we manufacture our pergolas ourselves and test them to ensure they can stand up to the harshest conditions.
Contactgegevens
9748 E 151st Street, 46060, Noblesville, Verenigde Staten
- 317-597-2545
- info@theluxurypergola.com
- theluxurypergola.com
Made Custom to Order Quality
4,8
Uitstekend
149 reviews
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Great product and excellent customer…
Great product and excellent customer service. Actually returned calls and responded to emails!!
5 juni 2023
Antwoord van The Luxury Pergola
Thank you for the kind words! It's been great working with you and I hope you get many years of enjoyment from your Luxury Pergola.
All ways answer the phone with a live…
All ways answer the phone with a live person, or call right back if they miss a call. Know their pergolas from top to bottom and inside out. Can answer any question you have. And help with any problems. I picked up my pergola at their Noblesville In. operation truly a family business, because I met the whole family. Great unit ,assembly videos the best. Truly a solid pergola. Very happy that I got hosed by first pergola company I ordered from because I then found The Luxury Pergola. Keep up the great work. Ordered pergola in February 2023 and just ordered sun screens in June 2023
14 februari 2023
Antwoord van The Luxury Pergola
Thanks Jim! It's been fantastic working with you. Looking forward to seeing how the screens look on your pergola as well.
Very happy with our Luxury Pergola
The pergola is well made and has better wind and snow ratings than any other product we could find on the market... and at a reasonable price. Assembly took some time but was straightforward. Customer communications were excellent, and their follow-up has been good as well. A family owned company that is working to make the purchase and assembly of a quality pergola easy and affordable.
13 mei 2023
Antwoord van The Luxury Pergola
Thank you for the kind words. The family here is very glad to hear you are enjoying the pergola.
A magnificent improvement to our yard!
We're very pleased with our 12 X 12 and 16 X 12 pergolas that we purchased from The Luxury Pergola. Time between order and delivery went as planned. I was able to get additional dimensional info to help us prepare the area before installation. The installation videos helped a lot, and when we had additional questions, the responses were quick and helpful. My wife and I did most of the installation ourselves, but did bring in a third person during the critical structure assembly. Use three people as they recommend, and borrow additional 8-9 ft ladders, so you have one for each person. We found two ladders worked best for louver install. The remote control and receiver system is working for us at over 70 feet, which is impressive - but that allowed us to put the gray boxes well out of sight. We definately make use of the adjustable louvered roof. Our yard now has a very sturdy and modern set of pergolas replacing an old patio cover. We aren't usually the trend setters in the neighborhood, but we think with these we are.
1 mei 2023
Antwoord van The Luxury Pergola
Very glad to hear that you are pleased with the pergola Paul. It's been great working with you and I appreciate the kind words. I hope you get many years of enjoyment from your Luxury Pergolas.
Fantastic pergola and company.
This pergola is absolutely amazing. I had high expectations but the quality of this pergola blew them all out of the water.
The customer service was fantastic. We’ve never gotten anything that’s “DIY” that lives up to these standards.
29 april 2023
Review zonder uitnodiging
Antwoord van The Luxury Pergola
Thank you! We definitely endeavor to exceed expectations with our customers.
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