Very bad quality stickers and stamps. Our stamps faded after 3/4 washes on clothing and the stickers faded after just washing the bottles twice, would not recommend
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Lees wat reviewers zeggen
Nowhere states what currency you are being charged so not ideal to be charged a lot more than what was displayed online due to conversation rates but good quality, very clear stamp that doesn't run or... Toon meer
Bedrijf heeft geantwoord
Fast delivery. Excellent service! Excellent product. We’ve wanted something like this for so long and we are so happy we finally got it 😍 With 3 kids in daycare/school we were constantly losing thing... Toon meer
Bedrijf heeft geantwoord
Personalized stamps for kids' clothing are a game-changer! No more endless ironing on labels. Just stamp and go! The fastest, easiest, and most convenient way to label clothes. Highly recommended fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Verenigde Staten
- +1 (469) 661-1277
- support@thenamestamp.com
- thenamestamp.com
4,0
Goed
3K reviews
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Antwoord van TheNameStamp
Hello Anna,
Thanks for bringing your case to our attention.
Please know that our team is on top of the situation. We apologize if we haven't got back to you right away. Kindly check your inbox because we sent you a response for the latest update.
Take care,
TheNameStamp™
Ink bleeds through...
Unfortunately the ink bleeds through to the other side of the shirt (T-shirt, cotton/polyester material)... Makes the back side of the shirt look messy.
3 september 2024
Review zonder uitnodiging
Antwoord van TheNameStamp
Hi Dru,
Thank you for taking the time in sharing your review. We're so sorry for your experience.
Please provide us the information that we need; email address, order number, etc. so we can reach you out to have this concern of yours fixed. You can also send us an email hence we can collaborate for the best resolution. Here: Support@TheNameStamp.com
Take care,
TheNameStamp™
They done an awesome job
I ordered 3 stamps from you, 1 out of 3 were correct. I'm not very impressed at all as 2 out of 3 stamps were missing the letters AY on the end.
2 september 2024
Antwoord van TheNameStamp
Hello Juleen,
We deeply apologize for this miscommunication. We checked your order and I think this is a case of name cut off, we only have a limit of 12 letters (including spaces and special characters) on our first line and 10 in the second - seems that you exceeded the limit which is why the remaining letters were cut off.
Anyhow, we take the blame on this and we'll surely correct this mistake. Kindly check your inbox because our Support Manager has sent you a message, kindly send us a response so we can resolve your concern. Thank you!
All the best,
TheNameStamp™
Disappointed
My order was not delivered to my apartment it was left on the ground in the front of the building gate if not for my neighbor that saw the package on the ground and look at it and saw it was address to me I would have never received it!!! I also send the company an email and it has never been answer back very disappointed!!!!
1 september 2024
Antwoord van TheNameStamp
Hey Grace,
We are taking everything seriously and this is not the outcome that we are expecting. We also checked our messaging platform and it seems like one of our support team members was able to send a timely reply to your email, kindly double check if you receive the response. If it happened that you didn't receive it, kindly send us a another email here: Support@TheNameStamp.com
We will make it up to you for sure so please collaborate with us for the best resolution to your concern. Thanks!
Take care,
TheNameStamp™
Great customer service and adorable wonderful stemp
The customer service was great and the stamp itself is amazing. It is so easy ot use anf the tips on how to use it were so helpful. We love name staff and the cute packaging was an extra bonus.
1 september 2024
Antwoord van TheNameStamp
Hey Mrs Smith!
We are ecstatic when reading this lovely feedback of yours! Your experience is the most important thing to us and this type of review is definitely giving smiles to our faces.
Thank you so much for the continued love and support!
Cheers,
TheNameStamp™
It took me over 1.5 months to received…
It took me over 1.5 months to receive my order.
30 augustus 2024
Antwoord van TheNameStamp
Hey Reneha,
Thanks for sharing with us your honest feedback. We admit that we got issues recently with our shipping, delayed shipment particularly. We deeply apologize for this experience, but rest assured that we are doing our best to improve this part of our services
Please let us know on how can we make it up to you - we're here to listen so kindly feel free to reach us out.
All the best,
TheNameStamp™
thank you Jason for sending me the stickers i wanted. very reliable and send me the correct stickers i wanted.very good stickers and cute the kids love it. thank you Jason.
i am disappointed with the stickers and you put 1 child and 2 child. but ended up you put together the names. when supposed to be different name as it's 2 child name i order.
15 augustus 2024
Antwoord van TheNameStamp
Hello Gelyn,
Thanks for bringing this one up to our attention. Our goal is to always provide the best for our valued customers, and these types of reviews make us really sad, but we are always thankful because we take this as an avenue to improve our products and services.
Our Support Manager has sent you an email, so please send him a reply so we can come up with the best resolution to this concern of yours.
All the best,
TheNameStamp™
Slowest shipping ever
I can’t post a review about the quality of the stamps since it’s been 3 weeks since I ordered and they still haven’t arrived. The tracking info is totally unhelpful and just shows that the package has been at a transit facility in a different state for 8 days. I hope I receive the stamps before the school year starts…
18 augustus 2024
Review zonder uitnodiging
Antwoord van TheNameStamp
Hey Eiren,
Thanks for letting us know about this. We deeply apologize for the delay, our company is working double time to aid this inconvenience.
Please send us an email so our support team can help you in tracking the status of your order. Thank you!
Here: Support@TheNameStamp.com
All the best,
TheNameStamp™
Stamp works great
Stamp works great, it’s exactly what I needed. I would like an option for a slightly smaller font though !!
3 augustus 2024
Antwoord van TheNameStamp
Thanks Jen for the positive rating.
The font size differs though with the number of letters/characters that you'll customize on your stamp. Hopefully we can come up with a machine that can print with same font size regardless of the number of letters.
Please feel free to reach out if you need more help, we're always here to provide 100% assistance.
Take care,
TheNameStamp™
Scam!
The stamp does not last more than one wash. Not to mention I stamped my kids clothes the night before and the ink bled onto their skin! Total scam.
4 augustus 2024
Antwoord van TheNameStamp
Hello Callie,
Thank you for taking the time in sharing with us your honest feedback - this is not good but we take positives from this. We take pride in providing the best for our customers, hence we will to make it up to you for sure.
Kindly contact our Customer Support Team so they can fix this concern of yours.
Here: Support@TheNameStamp.com
Best regards,
TheNameStamp™
The Name Stamp is excellent
The Name Stamp is excellent! It was quick order and delivery. Easy to use and the kids love the cute animal icons :)
4 augustus 2024
Antwoord van TheNameStamp
Thanks heaps Erin for your wonderful feedback!
Your overall experience is the most important thing to us and we are very much thrilled to know that you and your family are satisfied with your ordered stamps.
We are always here for you so please don't hesitate to message us whenever you need help.
All the best,
TheNameStamp™
The name stamp is smudging on the…
The name stamp is smudging on the clothes, the ink thickens and makes the letters join up, not allowing you to read the name. Quite disappointing
2 mei 2024
Antwoord van TheNameStamp
Hello Suzanne,
Thanks for sharing with us your honest feedback, this may not be the review that we are expecting but we always welcome them with open arms, because we see this as an avenue to improve our products and services.
We are willing to correct every bit of mistake, hence we encourage you to send our Support Team a message so they can provide the best resolution to your concern.
Here: Support@TheNameStamp.com
Best regards,
TheNameStamp™
Antwoord van TheNameStamp
Thanks Jason for the feedback! We are a bit confused by your feedback though, seems positive that you received your order quickly however you gave us 3 stars only?
Please reach out to us if there's something that we need ti know more about your feedback. Here's our email: Support@TheNameStamp.com
Best regards,
TheNameStamp™
Antwoord van TheNameStamp
Hello Rhiannon,
Thanks for taking the time in leaving us a 5-star review!
We're glad to know that you had fast and easy time using the stamps - your convenience is our top priority!
Please hit us a message if you need help or if you have any additional feedback, we're always here to provide support.
Much love,
TheNameStamp™
Antwoord van TheNameStamp
Thanks much Kiarra for the 5-star review!
Your overall experience is the most important thing to us and this feedback of yours really made our day.
If you have any other feedback of need help, we're always here for you so please feel free to send us a message anytime.
Take care,
TheNameStamp™
Super cute and my son loves to get involved now
Our stamps are both super cute and the personalization on them are so perfect. They work so incredibly well for what we use them for. Has made mamas job a lot easier!! I also love that my son now wants to get involved and help out.
4 augustus 2023
Review zonder uitnodiging
Antwoord van TheNameStamp
Hey Courtney,
We are incredibly happy to read that stamping your son's clothing has brought convenience to your awesome momma duties, and we're even ecstatic to know that it creates a bonding moment between you and your son.
If you need more help, please don't hesitate sending us a message - we'll be glad to provide needed support.
Take care,
TheNameStamp™
This stickers are awesome
This stickers are awesome, they are so easy to use and have great quality. 100 % Recommendable
31 juli 2024
Antwoord van TheNameStamp
Hello Linda,
Thank you so much for the 5-star rating!
We're glad to hear that you love the quality of our stickers and you find them easy to use. Your recommendation means so much to us really!
Please feel free to reach out if you need more help, we're always here to provide 100% assistance.
Much love,
TheNameStamp™
Never received it
1 augustus 2024
Antwoord van TheNameStamp
Hello Corina,
Thank you for letting us know about this. You could have reached us out via our Support Team so we can have everything investigated further.
I have this escalated with our team and they said that your order has been delivered last August 1, 2024. Here's the link: https://thenamestamp.com/apps/parcelpanel?nums=TYZRB0008691317YQ
Please send us an email if you haven't received your order in the next 24 to 48 hours - Here: Support@TheNameStamp.com
Best regards,
TheNameStamp™
Love the amazing products loved the…
Love the amazing products loved the prompt replies when emailing only one thing that frustrated me was the lack of tracking for aus post I kept getting sent a photo of an airplane flying instead
Of parcel location
1 augustus 2024
Antwoord van TheNameStamp
Hello Cobie,
I checked your previous conversation with our Support Team member Jason - we believe that he was able to exert all the efforts in giving you the info that you need? Please know that there's limit to what they can do hence he's only sharing the info that he can gather.
We still respect your point of view and we will let Jason know about this so he will do something about this.
Take care,
TheNameStamp™
We all love our name stamps
Our whole school loves their name stamps. Thank you the name stamp for supporting our fundraiser.
Such a Fabulous company to deal with. So helpful and a great product to boot!
31 augustus 2023
Review zonder uitnodiging
Antwoord van TheNameStamp
Hello Michaela,
Your feedback really made our day! We are so thrilled to know that the whole school love the stamps.
All we do is for our valued consumers, so please don't hesitate to reach us out if you need help - we are always here to provide 100% support.
Much love,
TheNameStamp™
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