The One Stop Money Shop Reviews 

547
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Extremely grateful for approving my loan given my low credit score. But they could see I have much recent history of consistently repairing that. From there the process was quick concise and efficient... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have borrowed from One Stop for 3 times and their customer service is outstanding. They don't only look at your credit score but also your finance circumstances and your affordability. I feel very w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super straight forward to use and for people like me that have a rubbish credit rating they give you a chance I had an emergency that I had no money to pay for and they helped me out of a super stress... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They helped me out of a very sticky situation when no other company would offer me a loan. Despite my poor credit, due to mistakes made younger they still offered the loan. 👍

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leningbureau

Over The One Stop Money Shop

Geschreven door het bedrijf

Whatever your circumstances, including bad credit history, if you are looking for a loan with friendly local service, The One Stop Money Shop can help.

Apply for a loan


About us

The One Stop Money Shop was founded in 2002 and originally started as a credit broker for short term affordable loans. The business later transformed into an online money lender as it continues to operate today.

Based in Wakefield, Yorkshire, we are proud to our northern roots and to be serving the whole of the UK with a flexible, instalment loan product. Moving away from the traditional payday loan product, we are pleased to offer loans repaid over 6,9 and 12 months which give customers greater flexibility and breathing space to repay their loans.

The One Stop Money Shop is a fully authorised lender under the Financial Conduct Authority, registration number 713424.

As an authorised firm, we have demonstrated our commitment to provide safe and transparent financial products with our customers' best interests at heart.

We carry out a series of checks to ensure that customers can afford to repay our loans without falling into financial difficulty and being clear and transparent is part of the company culture and centre to everything we do.

How to apply for a loan

Visit our website and complete our simple online loan application form. You'll receive a decision within minutes.

More information

For more information, please visit our website or click one of the following links.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

547 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(547)

116 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

12 maart 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

Beoordeeld met 1 van de 5 sterren

I have reported this business to the…

I have reported this business to the advertising standards agency and FCA for FALSE ADVERTISING. Their website CLEARLY states that they take every application on its own merit and have an underwriting team who look at each application. This is a blatant lie as once I had input my details on their website it IMMEDIATELY said they could not help.
Liars who will face the repercussions of their nonsense.

EDIT: The response is nonsense as I have been in employment my whole adult life.
My review is still totally valid.
EDIT: Further to my previous comments, I have no further wish to perform anything with you. My report for false advertising is still sent and you may want to learn how to spell admin as I assume that is what the email address should state instead of 'amdin'. Clearly shows the lack of credibility as a business. Do better.

10 maart 2025
Review zonder uitnodiging
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

A set of basic criteria is in place for all applications. Our website does state you need to be in full time employment for > 6 months.
If you send us your contact details we can forward your application form for you to review. Please email admin@theonestopmoneyshop.co.uk

Beoordeeld met 5 van de 5 sterren

Been customer before and now again

Been customer before and now again
Very straight forward
Thank you

6 maart 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Beoordeeld met 5 van de 5 sterren

Great loan company

Great, straightforward process. Was reluctant to use open banking but made process easier and all sorted. Affordable repayments
Thank you

4 maart 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Beoordeeld met 5 van de 5 sterren

Quick response

Quick response. Great customer service!!!

18 februari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Beoordeeld met 1 van de 5 sterren

They are rude

They are rude, vile and threatening. They have no interest in any customers wellbeing.
They set up direct debits without your authorisation. And then they threaten legal court papers then charge you £50 for it.
They also take into someone else’s wages/income bank account, even though their name isn’t on the loan.
Will be reporting them.

24 februari 2025
Review zonder uitnodiging
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Thank you for sharing your feedback. We understand that financial difficulties can be challenging, and we are sorry to hear about your recent experience. Please contact the office and we will try and help you with your account problems

Beoordeeld met 5 van de 5 sterren

Very quick service

Very quick service

14 februari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Beoordeeld met 1 van de 5 sterren

Interesting how quickly after providing…

Interesting how quickly after providing all the information that it said they couldn't offer a loan. Do they really offer loans or are they just seeking private data

8 februari 2025
Review zonder uitnodiging
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Thank you for leaving your comment and for your interest in The One Stop Money Shop. We're sorry to learn that you haven't had a good experience us. Based on your comment, you are unhappy that we have been unable to approve your loan application.
Our goal has always been to provide reasonable access to affordable credit for individuals who may not be able to access credit elsewhere. We have managed to achieve this by ensuring that we treat every applicant as an individual and fully assess every customers' circumstances to ensure that the product we provide will help them. As a responsible lender, all our loans are subject to an in-depth suitability assessment. This takes into account any information we obtain from the Credit Reference Agency, meaning that, unfortunately, there are some applications that we are unable to approve.
We would also like to reassure you that we do not collect customers data to share with other companies.

Beoordeeld met 3 van de 5 sterren

Application was simple enough.

Application was simple enough.. it was the repeated emails and texts asking for information that had already been submitted in the application.. This happened on more than one occasion..
Just kept repeating information already submitted..

5 februari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Thank you for taking the time to reply and feedback. Your comments have been taken onboard. Sometimes there is a delay in requests being received and they may occasionally overlap. We are constantly aiming to develop our processes to make applying as streamlined and as easy as possible. We are glad you found our application process simple to use.

Beoordeeld met 1 van de 5 sterren

Almost 50% interest

Almost 50% interest. I'm livid

12 november 2024
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

As we specialise in lending to people with past credit issues, a higher rate of interest is charged which reflects the higher risks involved. All applicants must read and sign the loan agreement - indicating that they are happy with the terms

Beoordeeld met 1 van de 5 sterren

Dragged along all day and gave everything

After seeing these glowing reviews that TOSMS look closely at your circumstances rather then treat you as a score i felt that they would understand. Other lenders refused but TOSMS approved me and then asked for loads of information which i presented within 30 mins of them sending the email.

However, they were insisting on open banking which is not possible due to my bank not being on the list to choose to connect too. But having no ccj or defaults or even missing a payment in the last 3 years i was still told after initially approval that i was declined.

So in short i gave a lot of information in and wasted all that time and effort on falsely leading me into thinking TOSMS was different. But in reality if you haven't got open banking i wouldn't waste a day sending in a large amount of information throughout the day. In my case it was 4 emails of information i replied to and sent in.

And that's without a bad credit score or bad credit repayments.

So sad about the outcome and the leading along.

31 januari 2025
Review zonder uitnodiging
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

As responsible lenders we must ensure all information declared and provided is correct. This sometimes means asking for further documentation. Open banking is sometimes required based on credit score, loan amount and other parameters. We are sorry we were unable to assist this time

Beoordeeld met 5 van de 5 sterren

Easy application process

Easy application process, and extremely helpful staff. Would highly recommend.

20 januari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

The team here at The One Stop Moneyshop is thrilled to receive such great rating, thank you.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

16 januari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We are proud of our high service levels

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Easy to apply no hassle.

14 januari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs

Beoordeeld met 5 van de 5 sterren

Great Service in emergency

It's very good and very help full in emergency time thank you Team

13 januari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

We are grateful that you took the time out to leave us a review. Your feedback is much appreciated

Beoordeeld met 5 van de 5 sterren

Stress free and fair

Stress free and fair. No complaints

10 januari 2025
Logo The One Stop Money Shop

Antwoord van The One Stop Money Shop

We're happy to see that you had a 5-Star experience using The One Stop MoneyShop. Thank you so much for sharing.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer