The Parking Spot Reviews 

So easy. We parked, got picked up immediately and taken to airport. Landed 2 weeks later. Got picked up immediately and taken to our car. It could not have been easier. The only hitch was the machine would not take our credit card at 1:30 in the morning as we were headed home. Luckily,there was a live person there with a big smile and took care of the card quickly. We were rewarded with 2 ice cold bottles of water. We will so so so use them again!

Very reliable, clean and safe ! Love that the shuttles cruise around like every 5-7 minutes !!!!!!

The pickup and drop off have been much better the past couple of years. There have only been a couple of times that we have had to wait more than 10 minutes for either shuttle. I had an issue with my reservation and payment upon leaving at the end of our trip. (It said that we parked in the wrong area and had to pay a balance of $104. This was incorrect because I parked where I was instructed in the covered parking area and I explained this to the attendant.) The attendant at the exit had it resolved in about 1 minute and we were headed home. Thank you! See you next month!

You pick us up right away and bring us back to our car right away and you guys work hard and do a good job

GREAT DRIVERS, GREAT CUSTOMER SERVICE AND THE DRIVERS ARE VERY HELFULL

Excellent customer service. Their drivers are personable and always eager to help lift luggage. I also like this facility as it’s closer to the airport than some of the other ones. I’ve always had a positive experience using this facility multiple times this year.

Very convenient for our family, never had issues with the car, the shuttles are where we need them in seconds!!! The personnel is very kind and knowledgeable… just very, very good experience with this self parking service. We used it for both international and domestic flights! Love it and we will always use it when flying out of Newark!

I always have a positive experience with The Parking Spot. The staff is consistently friendly and helpful, and the airport shuttle service is prompt and convenient. Making a reservation is easy, and both drop-off and pickup are handled efficiently. I also appreciate knowing that my vehicle is parked in a safe, well-managed location while I’m away. The Parking Spot makes airport travel much less stressful, and I would gladly recommend it to others.

Drivers are friendly and helpful with loading luggage. Pick up and drop off is seamless and on time.

I had an issue with my reservation but Stanley resolved my issue in a professional manner.

We liked every aspect of our experience - we had a great, covered parking spot, the staff with whom we interacted were personable and professional, we were picked-up and dropped-off at our car, and we found the price very reasonable. We like that we can reserve a spot ahead of time, so no need to worry about finding an open spot. Next time we fly, we plan to use the Parking Spot again AND we have encouraged our friends to use you, too. Thank you.

I had to unexpectedly increase my stay and it was easy to do so on the app.

We enjoy parking underneath the roofed in area. It was great to have a parking discount offering while on our trip!.

Very quick, straightforward and easy to park. Staff were friendlyand helpful.

Convenient service and easy to book!

The drivers were great, and the pricing is reasonable!

I use this service for every trip I take. Affordable and Smooth.

Huge shoutout to Park and Fly for making my trip completely stress-free! The shuttle was fast, the staff was friendly, and my car was right where I left it when I landed. Seamless service from start to finish—will definitely be using them again.

The Only Part of Newark Airport That Doesn’t Raise My Blood Pressure

Flying out of Newark usually feels like participating in a government-sponsored escape room. The Parking Spot valet service, however, is the one part of the experience that actually makes sense.

I pull in, hand over my keys, and suddenly feel like a minor celebrity—even though I’m wearing sweatpants and dragging a suitcase that sounds like a shopping cart with a bad wheel. The staff is always friendly, the shuttle gets me to the airport quickly, and when I return exhausted, dehydrated, and questioning every decision that led me to air travel, my car is ready.

No wandering through a giant parking lot pressing the panic button. No trying to remember whether I parked in Section 14B or another ZIP code. No family arguments while dragging luggage through traffic. Just hand them the ticket, collect the car, and escape Newark before it realizes you’re still there.

The valet service is convenient, reliable, and worth every penny. If The Parking Spot could also valet me through TSA and place me directly into a first-class seat, I would give them six stars.