Fantastic service. Site was very easy to use. Prices are a lot cheaper than the market. And products ranged are best in class. Transaction went through seemlessly and updates were provided as to shipp... Toon meer
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Lees wat reviewers zeggen
Right products and excellent service. I bought the Thermapen 4 after reading many reviews of this and competing products - especially the apparently excellent Javelin Pro at less than half the co... Toon meer
Bedrijf heeft geantwoord
Fast order process and easy to order online. As a suggestion in future, if I order from you again please allow Australia Post to leave the delivery in a safe spot. I selected on your order form it... Toon meer
Bedrijf heeft geantwoord
I use a catch-all email address, so any service I sign up for uses the name of the service for the beginning of the email and my domain. I do this for everything as it's the best way to combat spam an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We sell Top-Quality Digital Meat Cooking Thermometers & BBQ Accessories. We also provide you best online resources to cook and serve Your Perfect Steak
Contactgegevens
41 Lancaster Street, 2565, Ingleburn, Australië
- (02) 8711 8999
- webmaster@theperfectsteak.com.au
- theperfectsteak.com.au
If I could I would leave a zero
If I could I would leave a zero. Horrible product. Try contacting the company…good luck
25 oktober 2021
Review zonder uitnodiging
Right products and excellent service
Right products and excellent service.
I bought the Thermapen 4 after reading many reviews of this and competing products - especially the apparently excellent Javelin Pro at less than half the cost. I purchased the Thermapen 4 after reviews showed that the Javelin Pro worked great until it died prematurely and customers were not able to easily contact the company for a replacement. At the Perfect Steak you can talk to a real person and the product has a 2 year real warranty. Delivery was fast and well packed.
17 januari 2019
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Peter,
Thanks for such positive feedback!
We really appreciate the time you have taken to leave your review and are happy to hear that you have chosen the Thermapen MK4!
It was a pleasure dealing with you and we look forward to any future business opportunities with you. :)
All the best,
Jess
First Rate Service!
This company has bent over backwards to help me with a minor problem with the item as it was received, going so far as to replace it with a new unit, and even enclosing a prepaid Express Post envelope with which to return the problematic one.
I would definitely deal with them again, and I cannot recommend them more highly!
10 januari 2019
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Christopher,
Thank you so much for your fantastic review!
We are super please to hear that you have had a great experience with our company and have received the service that you expected! Thank you for your recommendations and hoping your new Thermapen is treating you well.
All the best,
Jess
Antwoord van The Perfect Steak Co.
Hi David,
Thank you so much for leaving a review, a 5 star one at that!
We are very glad to hear that you have enjoyed our service and are hoping you get great use out of your new Thermoworks BlueDOT. :)
All the best,
Jess
Happy
Ordered arrived as Christmas presents, in time to wrap and put under tree, happy with packing, delivery and item thankyou
27 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Keith,
Thank you for your feedback!
We are happy to hear everything arrived before Christmas and that everything went as expected. We are hoping that the recipients of the Thermapen is just as happy!
Kind regards,
Jess
Order was acted upon very quickly
24 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Lindsay,
Thank you so much for your review. :)
We are very glad to hear that we provided a fast and efficient service and are hoping that you are happy with your new DOT Thermometer for many years to come!
All the best,
Jess
Highly Recommended
I've ordered twice now from The Perfect Steak. Shipping has been very fast and the good exactly as described. Highly Recommended.
20 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi TP,
Thank you for the positive feedback and the continuous support!
We are happy to hear that you have had a great experience with us at The Perfect Steak and hoping that you get plenty of use out of your Thermoworks Smoke for many years to come.
All the best,
Jess
Excellent love it
17 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Houssein,
Thank you for taking the time to leave us a review!
I's great to hear that you love you knew Ironstone Sharpening stone, we pride ourselves on our products so its great to hear you love it as much as we do!
We look forward to future business with you.
Kind regards,
Jess
Great
Really helpful and understanding. Happy to support an Aussie company.
14 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Alana,
Thank you so much for your kind feedback!
We are very glad to hear that you have enjoyed our service, it was a pleasure dealing with you and we look forward to future business with you.
Hoping you get plenty of use out of your new Thermapen MK4. :)
All the best,
Jess
Order was sent straight away and arrive…
Order was sent straight away and arrive very quickly
12 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Gordon,
Thank you for your wonderful feedback!
We are very glad to hear that your order arrived promptly and we hope you get great use out of your new MK4 Thermapen.
Kind regards,
Jess
I am very happy with my items
I am very happy with my items, very prompt service...
11 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Kim,
Thanks for the positive feedback!
It's always great to hear when a customer receives the service they expect, this is the type of experience we aim to provide every customer!
We hope you get plenty of use out of your brand new MK4 Thermometer and we look forward to helping you with all your BBQ needs in the future :)
All the best,
Jess
4 Days for “Expeess” shipping.
Deleted my first review. Probably because it was bad. Then they sent me another review email so will see if this one stays. Took 4 days to get my products even tho they sent them “express”. They said the freight company was responsible and did refund the shipping fee but didn’t help me having my gear in time for my bbq. Would have changed my review but the fact you have deleted it misleads other customers.
3 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Dear Pau
I have personally looked into how this error occurred and I want to apologise for the late delivery of your order. Upon investigation, I can see that your order should have left us the same day but due to the high volume of orders we received that morning, your order simply didn’t get processed and instead of leaving on the 26th it left on the 27th. According to Toll Priority’s conditions, it should have still reached you in time for the weekend but like us, Toll are also experiencing higher than usual demand this time of the year and they must not have been able to complete your delivery in their normal timeframe.
I understand that it’s small compensation to you that we refunded your express shipping fee and I also realise you were well within your rights to review us poorly even though we did our very best to get your order delivered to you as soon as we could. I trust now you have your Thermapen and Ironstone gloves that you get many years of enjoyable service from them. As a company, we value all feedback, good and bad and as a result of your review, we’ve implemented a small but significant change to our dispatch system in order that this issue doesn’t happen again.
Sincerely
Andy M
General Manager, The Perfect Steak Company
Great range of quality products I…
Great range of quality products I couldn't find elsewhere in Australia, quick shipping and came just as described!
2 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Clare,
Thanks for the great feedback!
We are very pleased to have received your review and happy to hear that you found the Thermometer you were looking for and that it arrived in a timely manner!
We look forward to future business with you and are hoping your new Thermopop helps you create nothing but perfectly cooked meals!
Kind regards,
Jess
Prompt delivery of online order
Prompt delivery of online order for a Thermapen 4 digital cooking thermometer. Reasonable postage and handling charge.
1 december 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Masoud,
Thank you for the great feedback. :)
We are pleased that your order experience with The Perfect Steak Co went so well! It's always great to hear when everything goes accordingly. We look forward to future business with you and hope your new MK4 Thermapen treats you well for years to come.
All the best,
Jess
Antwoord van The Perfect Steak Co.
Hi Brett,
Thank you for leaving us a 5 star review!
We are pleased to receive your feedback and happy to hear that your items arrived quickly and without a hassle. Hoping your Pro-series Probes are helping you create wonders in the kitchen and we look forward to future business with you. :)
Kind regards,
Jess
Excellent customer service
After my express post order was delayed, my postage was refunded - which I hadn't expected. Great customer service.
23 november 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Paul,
Thank you for taking the time to leave us a review. :)
We are very happy to hear you have received great customer service and are hoping your new Thermoworks Smoke is providing you with nothing but the best cooked meals for years to come!
Once again sorry for the delayed delivery.
All the best,
Jess
Fair pricing and spot on delivery thank…
Fair pricing and spot on delivery thank you prefect steak
22 november 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi David,
Thank you so much for leaving us a review.
We really appreciate the feedback you have given us as we always enjoy hearing that our customers have received the service we try our hardest to achieve! Hoping your new Ironstone Heat Resistant Gloves will give you many years of great service. :)
All the best,
Jess
Easy to use site
Easy to use site, quick delivery. Looking forward to my next smoker cook.
18 november 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi David,
Thank you so much for the 5 star review!
It's so great to receive your feedback, we are pleased that your Perfect Steak experience was a good one!
We're wishing you the best of luck with your cook and hoping your new Smoke helps you cook nothing but perfection! :)
All the best,
Jess
While the delivery of the thermometer…
While the delivery of the thermometer was prompt unfortunately the postal worker who dropped it off did not follow instructions to leave parcel on veranda...so my rating refers more to their service than yours
14 november 2018
Review zonder uitnodiging
Antwoord van The Perfect Steak Co.
Hi Paula,
Thank you for the review.
We are sorry to hear that your delivery didn't go as smoothly as expected. We pride ourselves on providing our customers with great service so to hear that you had trouble is also disappointing to us! I will definitely pass your feedback on.
Although the shipping wasn't perfect, we are hoping the Thermapen is as expected and providing you with perfectly cooked food for years to come! :)
All the best,
Jess
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