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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Tylko długość oczekiwania na dostawę powoduje, że nie dałem pięciu gwiazdek. Cała reszta top! bezpieczne opakowanie przesyłki, profesjonalne flakoniki próbek, zawartość bez zarzutu. Polecam!!

Beoordeeld met 5 van de 5 sterren

Just received my second batch beautifully packaged and presented definitely Hugh quality standard. 1 wish I do have is maybe if they can add a free small sample maybe 1ml - 2ml of there choice for... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast delivery, genuine product, can save a fortune when considering a purchase of an expensive fragrance - in advance. Nothing worse than spending a lot of money on something which just doesn’t suit... Toon meer

Beoordeeld met 5 van de 5 sterren

These perfumes are gorgeous. A lovely way to experience a range of high quality designer geniune fragrances. Highly recommeded.

Bedrijfsgegevens

  1. Parfumerie

Geschreven door het bedrijf

We at The Perfume Sampler are passionate about fragrances and want everyone to smell luxurious without breaking the bank. We sell top designer and niche fragrances at an affordable price by carefully decanting them into 5ml and 10ml travel size spray bottles from original bigger flacon. We are 100% authentic fragrance seller and do not buy or sell fake fragrances. Visit our website and sample your next fragrance before buying a full size bottle of your favorite one. We also do discount offers on our website from time to time.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

252 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Wow highly recommended

Wow highly recommended. Delivery and communication was superb . I got my items on time before my traveling day. Will order again. Thank u.

19 december 2024
Beoordeeld met 5 van de 5 sterren

Amazing staff

Amazing staff, cant thank enough, i ordered Louis Vuitton Ombre Nomade 10ml sample and it came completely cracked. I contacted the staff and its been sorted out so quickly.
Quick delivery
Highly recommended!!!

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fake

Fake. Definitely not Tom Ford. Smells awful.

5 oktober 2024
Logo ThePerfumeSampler

Antwoord van ThePerfumeSampler

Hi Phil

Thank you for sharing your feedback! We’re sorry to hear that Tom Ford Beau De Jour Eau De Parfum didn’t meet your expectations. Fragrance is quite personal, and sometimes a scent might not be a perfect fit for everyone. However, we want to assure you that all of our products are 100% authentic, sourced directly from reputable suppliers.

The sample you received was decanted from a 100ml original bottle with the batch code AC2/23088. Before rating us 1 star, we kindly encourage you to reach out to our customer support team, as we’re always happy to resolve any concerns. We also have a 5-day return policy in place and would be more than happy to assist you with a return. Please feel free to contact us, and we’ll make sure to resolve the issue for you!

THE PERFUME SAMPLER

Beoordeeld met 1 van de 5 sterren

Dior Jadore

The perfume that I was sent, smelt nothing like the original sent. It just smelt like cheap perfume. I ordered as I had an event and wanted to have this perfume for it. My friend had the exact same and it didn’t even smell a little bit like the original!
I contacted them as soon as I received it and haven’t heard anything back.

6 september 2024
Review zonder uitnodiging
Logo ThePerfumeSampler

Antwoord van ThePerfumeSampler

Hi Caroline, we reached out to you 5 days ago on 4th September on your outlook email id. Can you please check your spam emails. Here is what we communicated -
----
Hi Caroline,

Please accept our apologies as there has been a human error with your order. It has been wrongly labeled and wrongly sent to you instead of another customer.

We are more than happy to process your full refund and you don't have to send the item back. Or if you give us another chance we would like to send you the correct perfume sample with free shipping. Please let me know your decision.

So sorry for this inconvenience.
-------

We again chased you on 6th September but you didn't respond -

------
Hi Caroline,

We are still waiting for your decision, kindly respond sooner so we can ship the item in time.

Thanks and regards.
------

I request you to reassess your rating once your query is resolved.

THE PERFUME SAMPLER

=============
Date: 23/09/2024 -

Hi Caroline,

Your replacement order was delivered on 20th Sept. We emailed you all the relevant photos too. Could you please reassess your rating based on our customer service?

Thanks.

THE PERFUME SAMPLER

===========
Date: 13/10/2024 -

Hi Caroline,

We hope you're doing well! We’ve sent several emails to confirm that you’ve received your replacement item, but unfortunately, we haven’t heard back from you. Since we’ve not received any further communication, we will be marking this issue as resolved.

If there’s anything else we can assist you with, please don’t hesitate to let us know. In the meantime, we kindly request you to reassess your rating based on the resolution.

Thank you for your understanding, and we truly appreciate your business!

Best regards,
THE PERFUME SAMPLER

Beoordeeld met 1 van de 5 sterren

Unprofessional

Unprofessional. The scents are watered down and the nozzles came broken on half the watered down “perfumes”

*Update since ThePerfumeSampler claims I didn’t buy from them* TrustPilot made me provide proof since after you flagged my review to be banned/removed- I provided enough proof because it was then published.
My order number is #2759 …quite comical & I doubt you flag positive reviews and make them provide proof of order.
20/04: it has the same surname. Don’t know what you’re talking about as it is the same surname as on the order. Green is the surname, don’t play. And I never gave a quantity on here so I don’t know what you’re going on about. Especially when it’s the same website as is attached to this, so it’s not another seller pretending to be you.

24/04: I have provided all the order information to TrustPilot and included a video to show the broken nozzles. They verified the review as truthful and that’s why this is still posted/live. So please stop trying to dodge accurate criticism and going back and forth like this in such a petty manner. Goes to my exact point of “unprofessional” in the title. Besides, why do you need more than the surname and order number to verify the order?? I’m not putting more personal details on here than I’ve already done just so that you’ll stop playing games and acknowledge that the order is legitimate. I purchased on 05/04 and it was such a bad experience- end of story. Unprofessional, low quality.

2 april 2024
Review zonder uitnodiging
Logo ThePerfumeSampler

Antwoord van ThePerfumeSampler

******FAKE and UNTRUTHFUL review********

Hi, You never bought anything from our store. Why are you defaming us?
20/04/2024 - Sir, the order number provided does not match your name or order quantity. Please share your full name, shipping address and order confirmation email we sent. Also share the photos of your order received and photos of the sample bottles. Why haven't you contacted our customer support when you had so many issues? We have 30 days return policy, if our customers are not happy with anything. We have chat support, email support but you have not reached out to us on any. You decided to rate us 1 star on a public platform without prior reaching out to us with your query, that's not fair. You have not provided any information that matches our records, hence we highlighted your review as not genuine and we will continue to flag it until you provide all the relevant information. There are other sellers who have copied our website name recently, please check you are submitting your review for the correct seller. Thanks. Awaiting your information. Please email theperfumesampler@gmail.com.

21/04/2024 - Sir, please do not shy away from providing the requested information -
1. Full Name
2. Order date
3. Perfume name
4. Sample size
5. Photo of the broken nozzles of the sample bottle
6. Order confirmation email we sent
7. Order dispatch email we sent
8. Royalmail Tracking number of the shipment we sent
9. Post code of the shipping address
10. Mode of payment (Debit / Credit card / Paypal, in case we decide to refund).

Unless you provide us these information we will consider your review as UNTRUTHFUL.

24/04/2024 - We are still waiting for your reply. Please provide all the above information.

24/04/2024 - Thanks for your reply. The only way for us to identify a legitimate order is to look at the order confirmation email we send to all our customers. If you are not able to provide that then we will consider this as an UNTRUTHFUL review. Please provide all the information in an email to ThePerfumeSampler@gmail.com. We will investigate it and will give you full refund if this is a legit order. We checked our systems for orders came on 5th April 2024 and there are none with GREEN surname. So to investigate this further we do need that order confirmation email. You can provide all the information to TrustPilot but you have not reached out to us on email or chat support. WHY? Don't you want a refund?

07/05/2024 - Dear Sir / Madam, we are still waiting for the details.

13/05/2024 - Hi, you have still not responded to our queries and not contacted us on our support email or chat and hence we are making this review as FAKE and UNTRUTHFUL.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, arrived quick.
Love Creed samples, One spray lasts for ages and is absolutely exquisite. Reasonable price. Packed very well, will be back for more
Thank you

25 maart 2024
Beoordeeld met 5 van de 5 sterren

Excellent service

I was thrilled with the sample I bought and delighted with the care and professionalism of the packaging which added to the joy of my sample

9 maart 2024
Beoordeeld met 5 van de 5 sterren

So happy i found this website

So happy i found this website, ordered 8 samples to find a new perfume. It’s so much nicer to test and wear each scent and taking the time to see how each of them wear before making a decision like you usually would in a shop from a paper swatch.

24 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered over a week ago and still…

Ordered over a week ago and still haven’t received my order completely terrible service and they didn’t even refund me for postage and package. What I paid for

17 februari 2024
Logo ThePerfumeSampler

Antwoord van ThePerfumeSampler

Hi Ras,
We emailed you on 21st Feb about your fulfilment and when it will be posted. We also confirmed you that once the order is fulfilled and given to shipping agency we cannot refund you shipping cost. We provide free shipping for orders over £20, however, you ordered 5ml sample which was below £20 for which you were charged £2.70 shipping charge. We do not get any profit from this shipping charge. Paying for shipping does not guarantee fast shipping, unless there is a special request to ship items very next day, which costs more than usual £2.70.
It is sad that even after informing you about the delay and shipping charges you rated us 1 star on public domain. This is not acceptable and we request you to reassess your rating once you receive the order.
Thanks.

THEPERFUMESAMPLER.COM

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