Had a lovely experience in The perfume shop in Bluewater upper floor, served by Elizabeth. She was very professional, friendly and helpful going above and beyond to guide me to resolve my gift card-ca... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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Lees wat reviewers zeggen
Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Toon meer
Bedrijf heeft geantwoord
Came to Perfume shop in Bluewater today to find my perfume for my wedding day. I was served by Kelly and she let me know about their bridal service where it gets wrapped lovely and you get a personali... Toon meer
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Barbara in the Bluewater store was very helpful and knowledgeable - explaining different scent profiles, from initial spray to mid and dry down changes. I explained the fragrances I liked and she reco... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Verenigd Koninkrijk
4,9
Uitstekend
293 reviews
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Siobhan at Bluewater branch was really…
Siobhan at Bluewater branch was really helpful, great customer service.
31 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Bluewater
Bluewater - Siobhan was excellent today helped me with choosing the right perfume and made it look brilliant, perfect gift wrapping skills and great to deal with.
30 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Siobhan gave great customer service at…
Siobhan gave great customer service at the perfume shop Bluewater
Thank you
30 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had an amazing experience
Had an amazing experience, our server was siobhan and i came in for a fragrance and left with a totally different one, which was better than what i originally wanted! Amazing service and so kind will be returning for more fragrances !!
30 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop in Bluewater, thanks to Siobhan. From the moment we walked in, she was incredibly friendly, knowledgeable, and couldn’t have been more helpful.
She took the time to help us find the perfect perfume for my daughter, offering great recommendations without making us feel rushed or pressured. She also helped us apply a Blue Light discount, which was really appreciated and made the whole experience even better.
Excellent customer service is hard to come by these days, but Siobhan went above and beyond. She’s a real credit to The Perfume Shop, and we’ll definitely be returning. Thank you again!
28 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service Siobhan at bluewater…
Amazing service Siobhan at bluewater was absolutely fantastic very welcoming and friendly and had all the right answers
28 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very professional sales assistants all…
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again
Perfect warm welcome.
Blue water store.
28 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
cathy at the bluewater store was so…
cathy at the bluewater store was so helpful! a real credit to the team
26 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kelly at the Bluewater store very…
Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon with our wedding date. Great experience, thanks so much!!
25 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Elizabeth is exceptionally good in…
Elizabeth is exceptionally good in marketing the product. A very good sales woman. Well appreciated for your honest expert opinion on fragrance. She convinced me to buy more than I budgeted for. Well done.
21 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Service excellent staff
As a member of the fragrance shop for several years I recently received terrible service after they wanted to breach my GDPR rights. I told them to stuff my membership and changed to the Perfume shop. I visited Dartford Bluewater store and was given exceptional service from Barbara. Treating your customers right is the foundation of a good business.
20 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Best customer service ever!
Elizabeth from Bluewater was absolutely amazing, she made our shopping experience so much easier and joyful.
She made sure that we got what we were looking for!
Best service I’ve received in a very long time, couldn’t recommend her enough!
16 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara was an amazing sales associate
Barbara was an amazing sales associate. She really looked after me in the Bluewater store. I will be returning because of her. Her energy is so warm and polite
15 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
all the staff were amazing
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water before we decided, she didnt apply any pressure just her knowledge and skill. she was not there when we went back so we were served by BARBARA she was fantastic. really good offers on and support to make the best choices
11 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the bluewater store today
I went to the bluewater store today and was served by siobhan (Dj Ladybug) . She is an amazing member of staff and she was very polite and helpful, she was like a ray of sunshine to my day and there was another young lady helping her I didn’t catch her name. I definitely will be returning to the bluewater store.
10 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We shopped at Bluewater The Perfume…
We shopped at Bluewater The Perfume Shop. The salesperson, Barbara, was incredibly helpful. We got what we wanted at a very attractive price, and it was all thanks to her. Thank you.
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Performance
Went to Bluewater to get some perfume this week and Barbara was so helpful spent a lot of time letting me smell all the new perfumes I was interested in very greatful for all her help she was extra helpful as I have a disability in a wheelchair she was extra Helpful with the perfumes up high and behind the counter
2 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you barbara for all of her…
Thank you barbara for all of her amazing help, she chose perfect fragrances for me and my wife!
6 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best experience with BARBARA!
Best experience with BARBARA!! I went to the store to purchase some gifts for my husbands birthday. I work in retail myself and it was such a pleasure to be helped by Barbara. She was friendly, polite and extremely helpful. She was extremely knowledgeable about the aftershaves and her attitude for me was outstanding. Nothing was too much trouble for her and it was very clear she is not only good at her job but enjoys it and helping customers which I find to be rare. She is an asset to the store and the company. I will definitely use this store again and hope to see Barbara for more outstanding service.
1 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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