I went to the Braintree freeport store today and had a great experience chatting about fragrances old and new with Sam. His knowledge is beyond extensive. Thank you Sam
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 63, Braintree Village, CM77 8YH Braintree, England, GB
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Lees wat reviewers zeggen
We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Toon meer
Bedrijf heeft geantwoord
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
Bedrijf heeft geantwoord
The young gentleman knew his stock and as always went above and beyond with his level of service. Took the time to explain value for money with different volumes.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- ook in
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Cosmetische producten leverancier
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 63, Braintree Village, CM77 8YH, Braintree, England, Verenigd Koninkrijk
4,9
Uitstekend
129 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amber was super helpful and fun to shop…
Amber was super helpful and fun to shop with, she’s helped me decide what gifts to buy and made my experience a lot more enjoyable than I expected
Thanks amber! You the boss!!
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was super attentive and helpful…
Amber was super attentive and helpful when helping me look for scent I wanted and also helped me work out the final price with the discount. Great service!
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab service
The lovely assistants were so helpful and made sure I didn't leave without a little something for myself.
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was fantastic
Amber was fantastic, immediately engaged with me and knew just what I was after, great service…..she should definitely be on commission!
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from amber today
Lovely service from amber today! A lovely lovely lady 💕 Thank you so much for all the help xxx
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was brilliant
Amber was brilliant, and helped pick the best perfume as a gift for a 21st!
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service
Amber was super helpful, very friendly in finding me what I needed today and served me with a smile on her face!
4 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was amazing
Amber was amazing with helping me find the perfect fragrance. Would recommend anyone who’s struggling to find their own fragrance which suits them to pop in and have a look.
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber served me so knowledgeable and…
Amber served me so knowledgeable and polite. Great customer service never felt rushed Thanks Amber
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was brilliant and helpful
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was absolutely amazing
Amber was absolutely amazing , great customer service . Would highly recommend this store
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber served me today great experience…
Amber served me today great experience all around
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was amazing she helped greatly in…
Amber was amazing she helped greatly in selecting the perfect perfume for me ❤️
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff very helpful....I would have…
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello Brian,
Thank you for taking the time to leave your review. I am pleased to hear that our store team were helpful during your visit, and we appreciate your feedback regarding the availability of Dior products.
I am sorry for any confusion caused. We do stock Dior fragrances in selected stores, however, not all of our stores carry the full Dior range due to availability and store-specific stock. Dior products are not exclusive to online, but we would always recommend checking availability with your local store before travelling to avoid any disappointment.
Thank you again for sharing your feedback, and we will ensure this is reviewed to help make our stock information clearer for customers.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Amber was so helpfup with getting us to…
Amber was so helpfup with getting us to pick a perfect perfume for our daughters birthday! Very friendly staff and helped us to pick out a wonderful gift.
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Amber 👌🏻
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful service polite and pleasant
Wonderful service polite and pleasant. Amber was absolutely amazing so helpful. Kyan was charming helpful and made me smell nice!
3 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We visited the shop today
We visited the shop today, and had an wonderful experience by Kyan
2 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan Made our Day!It was so pleasure to…
Kyan Made our Day!It was so pleasure to purchase with him
2 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
nice experience and great customer…
nice experience and great customer service by kyan
2 juli 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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