The Perfume Shop - Bullring 112 Reviews 

Ethan, I wish every sales person is like Ethan, he is amazing, and really informs you of different types of fragrances from new to even old, the help made me choose a really nice fragrance. many many thanks ETHAN

Yousuf was very helpful thank you

I visited the branch in the bullring yesterday which was the 31st October at around 1030 to make a purchase for my husband and myself but was ignored by the member of staff. Initially there was only one staff on an asian lady who refused to acknowledge me and served another lady first. eventually a second girl came out with blonde hair who serving other customers and I asked her for help, she said she was with other customers and she’d come and help me which she did. When I said to her that I was there before the other customer she tried to justify the asian lady’s actions by saying she hadn’t seen me as they were busy. The asian lady tried to say that she’d not ignored me on purpose but I know she did has the other customers had come in after me and she’d blanked me.
The blonde girls service was great and when I said to her that I’d been waiting ages but the older Asian lady couldn’t be bothered she once again tried to protect the other member of staff by saying that when it’s busy you don’t always see who next but i do think she was just trying to make excuses for the older lady behaviour who has now left to go serve other customers. This is the first time I shopped there and it will be the last and I would only go back if I saw the blonde girl there in future I’ll shop at boots or fragrance shop.

Ethan provided great customer service and showed a range of different fragrances which helped me pick the correct sent for me!

Ethan also gave me other recommendations for futures purchases

Good customer service from Elizabeth, very willing to help, thank you.

Elizabeth was so lovely today. Excellent service.

A massive thank you to Clariese for her unwavering help and patience during our time at The Perfume Shop.

Clariese deserves recognition for her professionalism and guidance.

We came in to buy x1 gift and ending up purchasing x2 gift sets and x1 aftershave thanks to Clariese - she made our shopping experience!

We hope she receives the recognition she deserves.

Clariese at the Perfume Shop took her time to recommend a number of perfumes to help me pick my perfect gift. She then gift-wrapped it to perfection. Very good customer service!

I brought a Channel Coco and was very please with it l brought the 200ml and l had 25 per cent off plus my points which dropped my balance down to. Very little Thankyou perfume shop. Bullring will shop there again x

Yousaf was amazing. Wonderful customer service .

Jaye was amazing she was so helpful and showed us everything we had enquired about, I would recommend her to anyone that’s visiting the bull in Birmingham.

Yousuf provided great customer service and took his time to help me find the exact perfume I was looking for for my partner

The service is top notch. Wahaab was especially helpful in getting me lovely fragrances. Definitely coming back to shop for more. Ask for Wahaab and you'd be glad

Really happy with the service I was provided with, I came into store to get a gift for my partner I wasn’t to sure what to buy but I managed to speak to Jaye, she was really polite and helpful and she showed me the latest perfumes which I was really happy I will be back for definite.

Clariese was amazing very helpful great choices made me feel comfortable defintaly be back 10 out of 10

Great help from Yusuf, great gift wrapping skills as well.

Clairese was super kind and helpful she has a great knowledge on this perfume stuff and she helped us get good stuff…

Shoutout to Clariese…… She was super amazing 🤩
She was so friendly to us and she helped us get the perfect perfumes that we could ask for!!!

Made my day 😇

Wahaab and Jaye gave perfect advice to worst customer ever (me) who came with no clue what I want 10/10