Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Lees wat reviewers zeggen
I can’t recommend the Burnley store enough! We had a fantastic experience from the moment we walked in, largely thanks to Jamie. He was incredibly attentive, patient, and went above and beyond to make... Toon meer
Bedrijf heeft geantwoord
Amina helped me pick out a lovely perfume for my husbands birthday and was patient when I was undecided and gave me advice when needed. All the staff were super lovely and would come back here when wa... Toon meer
Bedrijf heeft geantwoord
Maryam give me lovely customer service and she was really kind with me thank you for your help
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Verenigd Koninkrijk
5,0
Uitstekend
519 reviews
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excellent customer service
excellent customer service , very welcoming and friendly
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Danielle was amazing in helping me not…
Danielle was amazing in helping me not only pick a perfume but all wrap it so beautifully. Amazing customer service!!
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good and friendly customer…
Very good and friendly customer service, I'm served by Danielle. She was so professional.
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Jamie
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Everybody needs Imma and Jamie working…
Everybody needs Imma and Jamie working for them! First class service and attention to detail was superb! Thank you for helping me today.
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Perfect customer service
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really good customer service and very…
Really good customer service and very friendly, quick service by Imma
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Good customer service from Jamie.
Good customer service from Jamie.
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service
Great service, staff are so helpful and the extra little touches just make the experience more premium.
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service really Jamie was…
Great customer service really Jamie was really helpful.
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
all very kind and welcoming!
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Imma was very helpful today 😄
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
Excellent service! Lovely staff with amazing atmosphere!
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went in had a great experience
Went in had a great experience, all the staff were lovely I got amazing help from all of them especially tash she was very helpful
20 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service
Great customer service, really friendly and helpful. Fabulous prices too!!
21 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing options
Amazing options, always suggesting options for me, really nice staff as well.
21 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Friendly staff
Friendly staff, great customer service. Would definitely recommend this store.
20 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful staff
21 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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