Elaine was incredibly lovely and helpful when I needed to buy perfume for my sister’s birthday. Highly recommend buying from here!
Bedrijf heeft geantwoord
Locatie
Wijzig locatie4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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Lees wat reviewers zeggen
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Toon meer
Bedrijf heeft geantwoord
Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Toon meer
Bedrijf heeft geantwoord
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- ook in
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Cosmetische producten leverancier
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Verenigd Koninkrijk
4,9
Uitstekend
152 reviews
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Cardiff St David's store
Was recently in the Cardiff St David's store and was greated by the beautiful Leona, who was very thoughtful and helpful in helping me decide on gifts from my mum and sisters birthday. Her service from start to finish was excellent!
11 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Eleine was very helpful and advisable…
Eleine was very helpful and advisable on what perfume and what deal the store had. Thank you Eleine
9 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hey perfume shop
Hey perfume shop, you got the best lady in your cardiff store iffatara, she help me to choose the best fragrance with her great communication skills which help me a lot, she has great product knowledge as well. Thanks
19 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love the shop quick to deliver thank…
I love the shop quick to deliver thank you BRB soon
13 januari 2026
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Absolutely amazing service would highly…
Absolutely amazing service would highly recommend definitely be using this service again thank you again
17 december 2025
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Have been a member for years always a…
Have been a member for years always a pleasure to shop with you
9 december 2025
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Amazing customer service from Taz
Amazing customer service from Taz, excellent experience.
21 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Well there was a lot of confusion over…
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store
Then we had e mail saying address wasn't clear. I had contacted delivery people to deliver to my neighbour at number 10. Eventually my neighbour had the delivery. What a mess. Never again
27 oktober 2025
Antwoord van The Perfume Shop - Cardiff 173
Hi,
We regret to hear about the delivery issues you experienced. The confusion regarding your address and the multiple emails are not the service we aim to provide. We appreciate you bringing this to our attention, and we will review our delivery process to prevent similar issues in the future.
The Perfume Shop
Gary dealt with us with utmost respect…
Gary dealt with us with utmost respect and made us buy best perfumes we ever had.Thank you for you kind service
6 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great service by Tasha
Had great service today from Tasha. She was very helpful and let me smell loads to know what I wanted
5 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very happy with the service I received.
23 oktober 2025
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
I receive on time superb packing and…
I receive on time superb packing and superb service
22 oktober 2025
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your positive review. We appreciate your words and thank you so much for shopping with us.
Sharain - The Perfume Shop
I came today to buy a purfume for my…
I came today to buy a purfume for my friend birthday I got served by Leona she was very friendly and nice she helped me pick a lovely gift set for my friend. The service she gave was amazing it was great customer service am very happy With my Purchase great Deals Compared to other stores 🙂👏👍
22 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Leona was an amazing help!
Leona was an amazing help!! I wanted to buy a cologne for my boyfriends birthday knowing what kind of things he likes but no real idea she was so helpful and I ended up with 2!!
4 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very excellent customer service with…
Very excellent customer service with Aaliya and Leona at the cardiff store. I will recommend to all my family and friends.
5 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Had excellent service with Leona
Had excellent service with Leona, was amazing and helped me make the perfect purchase
4 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Absolutely amazing service by Elaine
Absolutely amazing service by Elaine. Very helpful setting up an account.
3 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
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