The Perfume Shop - Dunfermline 193 Reviews 69

Popped in for a look and bought 2 perfumes and 1 aftershave. Claire (Dunfermline) what a sales lady!!!! Thank you for being so patient, totally honest and extremely helpful. Thank you.

Claire was super helpful and knowledgeable. Came in looking for a new scent within a set budget and came away super happy.

Claire was lovely, with extensive perfume knowledge and great customer service.

I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would definitely recommend going here very helpful and friendly

Had an excellent experience today! John was very friendly and helped me find exactly what I was looking for.

John was super friendly and helpful today! I Had not a clue what I was looking for and he took the time to show me various fragrances appropriate to my budget. Great customer service, will be back.

Very nice lady and helpful

I had such a great experience with Debbie she was so kind and conversational, great at sales and i’m so happy with the perfumes I got!

Had such a lovely experience today in the Dunfermline store. Claire was so lovely, friendly and professional. So impressed about her perfume knowledge and we managed to pick one I love ! Thank you so much for such amazing hospitality 😁!

Claire was really nice and helped me out a lot with what to pick

Was served by Claire and had a lovely experience. Bought a gift for my brother's girlfriends birthday and Claire offered to gift wrap it for me which didn't take long and looked beautiful even had happy birthday ribbon!

Sensational service from John and Claire, went in unsure what I was looking for and their patience and attention to detail was second to none. Having been to a few stores to get the right fragrance I hadn't really been given any support in my purchase however both John and Claire went above and beyond to make sure I was able to test aftershaves out and pick the right scent for me as well as this they helped wrap my present as well which was the icing on the cake. Really appreciate the support 5 star service 👏

Claire was really helpful and knowledgeable, really helped narrow down the huge choice available. Great deals and gift wrapping too. Will definitely return.

Claire in Dunfermline town centre store was fabulous, my brother was looking for a perfume for his wife’s birthday and Claire went above and beyond to find the perfect gift

Went in to the Dunfermline store where Claire served me. Fantastic helpful and very informative. Helped me choose a new fragrance and advised on a couple of new ones to try. Came home with a new perfume and a couple of samples. Very delighted. Thank you

John the worker in dunfermline kingsgate perfume shop was AMAZING! He was the sweetest guy and even offered us some samples etc and what discounts there were available! he helped us out so much and i’ve never met such a nice worker, thank you john! 🤗

John in the store was great at helping me to choose a perfume for my mum - he took the time to show me several options at various price points. The returns policy is also great, as it’s quite tricky to choose a perfume for someone else, so that was reassuring. Great service, thanks!

John was lovely and helpful, I managed to not only get what I was looking for, but I also was made aware of an offer, which I wasn’t aware of. Can’t fault the service.

I visited The Perfume Shop at Dunfermline Kingsgate Centre recently and was blown away by the level of service I received from sales advisor John.

I came in looking for a birthday gift for my wife, but explained that she already has an impressive collection and I wanted to find something genuinely new and different. Rather than pointing me straight to a best-seller, John took the time to walk me through numerous options, letting me try as I went, and drawing on a really impressive knowledge of the products in store.

We landed on the Tom Ford Bois Pacifique Eau de Parfum, which I am thrilled with. John also listened when I mentioned my wife prefers smaller bottles for her handbag, and rather than just steering me to the 50ml he thoughtfully recommended a perfume vaporiser as a practical and stylish solution, I then opted for the 100ml. He shared his honest opinion on which option would suit best, which I really appreciated.

This is the kind of personalised, knowledgeable service that is hard to come by. John has absolutely made a customer out of me. Thank you!

John served me and my other half today and he was absolutely brilliant! He let us try samples and great with the products on explaining each one we had an interest in. This is the 2nd time John has served us and each time he has been brilliant! A credit to your team and store!