We were served by Dani & a colleague (unfortunately didn’t get a name) at the Ipswich branch & were positively welcomed on entrance. We have made many visits to the shop & are greeted with excell... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Tower Ramparts Shopping Centre, IP1 3BB IPSWICH, GB
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Lees wat reviewers zeggen
I visited the Ipswich branch and I can say the service was phenomenal, I went in there looking for something to change up from my usual, the staff were very friendly and helpful showing me all diffe... Toon meer
Bedrijf heeft geantwoord
I came in to treat myself to some of my favourite scent, the nice lady ( I think she was the manager) told me about their buy one, get second half price. I thought I'd treat my dear lady to a nice new... Toon meer
Bedrijf heeft geantwoord
Brought scent for daughter loved it. On time no trouble with sending it . Well pleased
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 1, Tower Ramparts Shopping Centre, IP1 3BB, IPSWICH, Verenigd Koninkrijk
4,7
Uitstekend
38 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Assistant was very helpful when I…
Assistant was very helpful when I wanted to order an aftershave.
26 oktober 2025
Antwoord van The Perfume Shop - Ipswich 27
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Antwoord van The Perfume Shop - Ipswich 27
Hi,
We're happy you enjoyed the boxset and its packaging. Thank you for your positive feedback; we appreciate it.
The Perfume Shop
Antwoord van The Perfume Shop - Ipswich 27
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Customer representative
Customer representative, absolutely amazing service 👌 quality service in Ipswich store. Highly recommendable!
10 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ipswich 27
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Antwoord van The Perfume Shop - Ipswich 27
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Amazing customer services
I always buy fragrances online, I collected Invictus victory elixir from the shop the other day, I met Tasmin and Danni , they’re are extremely lovely, polite and helpful,
Every time I ring there asking about a fragrance, they are always so friendly and happy to help.
Today I went there to get a fragrance for my partner’s birthday , and they help me to decide which ones to get, I really appreciate that, ended buying more than expected, left the shop satisfied with the customer services and the purchases!
From now on I’ll make sure I’ll go there in person to buy any fragrance
5 juni 2025
Review zonder uitnodiging
Great store - thanks Danny for assistance.
I visited the Ipswich store today and was assisted by Danny. She was very kind, patient with me as I had to buy gifts for my loved ones. Her guidance and knowledge help me grab 6 perfumes in no time. Thanks for the best service!
27 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ipswich 27
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Honestly the gals in there pattern me…
Honestly the gals in there pattern me everytime. You see, when you’re as clapped as I am you need every edge you can get. Whenever I step out the perfume shop I step with a spring in my step.
2 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ipswich 27
Hello,
We're so happy to hear you're feeling confident and empowered after visiting our store! It's wonderful to know that our team is able to create such a positive experience for you. We strive to make every customer feel special and valued, and it sounds like we've achieved that with you. Thank you for sharing your kind words and for choosing our store.
Kind regards,
Jasmyn
Superb service
Amazing service as always at the Ipswich store! staff are wonderful and really know their stuff!! Great work guys!
3 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ipswich 27
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience at our Ipswich store. We're proud of our team and their commitment to providing excellent customer service. We'll share your feedback with them.
Kind regards,
Jasmyn
Tasmanian devil was very good at…
Tasmanian devil was very good at finding a perfect fragrance for me. There was something about the way her nostrils opened (really wide) which really conveyed her dedication to her craft for me.
3 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ipswich 27
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Antwoord van The Perfume Shop - Ipswich 27
Hello,
Thank you for your lovely 5* review, we greatly appreciate your feedback and are happy to know you had a great experience shopping with us!
Kind regards,
Jasmyn
Brilliant customer service Ipswich perfume
Great deals after Christmas and amazing customer service very friendly special thanks to Lucy
4 januari 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ipswich 27
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Everything is great about the Perfume Shop.you guys are great.
The staff are very nice.
7 februari 2025
Antwoord van The Perfume Shop - Ipswich 27
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Antwoord van The Perfume Shop - Ipswich 27
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Boss scent for ladies
Brought scent for daughter loved it.
On time no trouble with sending it .
Well pleased
19 december 2024
Great service!
Ease of ordering, efficient service. Delivered on time. Happy customer 😊
13 december 2024
Lovely perfume arrived very quickly…
Lovely perfume arrived very quickly well packed
17 november 2024
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