The Perfume Shop - Liverpool 49Reviews 

141
TrustScore 5 uit 5

4,9

38 Dawson Way, St. John�s Centre, L1 1LJ LIVERPOOL, GB


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Beoordeeld met 5 van de 5 sterren

Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out! I was served by... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service as always never go anywhere else. They really are experts and not just trying to sell you the most expensive thing for commission like other retailers. Always have a smile on their fac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Another pleasant encounter with the staff, as welcoming and kind as always. I worked with Leah I think she said her name was, wonderful woman.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wow the ladies in the perfume shop in St John’s shopping centre were absolutely amazing, they couldn’t do enough for me especially Vicky! They helped me with lots of perfumes deciding which one was b... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Cosmeticawinkel
  5. Geuren- en aromaleverancier
  6. Haarproductenwinkel

Geschreven door het bedrijf

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contactgegevens

  • 38 Dawson Way, St. John�s Centre, L1 1LJ, LIVERPOOL, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

141 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(141)

33.543 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Everything

Everything
delivery service
price
service

9 juni 2026
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Emily went above and beyond to help

Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out!

I was served by a girl called Emily, honestly one of the nicest interactions iv ever had in any store! She was so so helpful and honestly so lovely. She helped me out so much and let me smell a lot of aftershave to try and figure it out and we eventually did!

Emily also went above and beyond when my 6 year old daughter accidentally sprayed perfume in her eye when trying to smell a tester🫠Couldn’t thank her enough. So shout out to Emily because she is a 10* member of the team at this store.

6 juni 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Vicky was very nice and helped me with…

Vicky was very nice and helped me with everything I needed

2 juni 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amie was really helpful 💕

23 mei 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Best part of my day

I've been struggling to find a new fragrance for years and 5 minutes chatting to Amie sorted that all out. A brilliant new fragrance and amazing customer service!

10 mei 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Ben helped me a much and made my…

Ben helped me a much and made my experience in the shop nice and easy. He was very kind.

1 mei 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amy is was so helpful and honestly…

Amy is was so helpful and honestly brilliant would definitely go back because of the level of there service

29 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Vicky was brilliant customer service…

Vicky was brilliant customer service and care

22 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Made a purchase in Liverpool St John’s…

Made a purchase in Liverpool St John’s & was served by Leah who was very helpful & helped me with setting up my new account after my card has expired. Been customer for over 10 years and this is one of the reasons. Staff are always very friendly and helpful.

21 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

I went in to choose a perfume and Leah…

I went in to choose a perfume and Leah was very helpful throughout. She listened to what I wanted and gave great suggestions without any pressure. Lovely service

24 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

It was nice visiting the perfume shop…

It was nice visiting the perfume shop today with Lia being so nice and helpful with good customer support

9 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great service.Emily did a good job

Great service.Emily did a good job . Always recomend TPS 👌

4 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Kelly was amazing xx so friendly and…

Kelly was amazing xx so friendly and nothing was too much to ask x

31 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great price delivered well packaged

Great price delivered well packaged

22 maart 2026
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Customer service was lovely

Was served by Leah, lovely customer service as well as helping me set myself up for a rewards card

26 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Ordered online.quick and easy pick…

Ordered online.quick and easy pick up.lovely polite staff

14 januari 2026
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Kelly is an absolute delight cannot recommend more highly

17 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

This is not my first online order from…

This is not my first online order from The Perfume Shop, and as before, I found the whole experience and easy one. My items were delivered within two days, and the little "Thank You " gift was a nice surprise. I would recommend them to anyone who is looking for that perfect gift for both men and women alike.

12 maart 2026
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Fantastic friendly service from Holly

Fantastic friendly service from Holly, great assistance on great offers.
I’ve shopped here before and definitely will again

12 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

I received very good service and a warm…

I received very good service and a warm welcome in the shop by Leah.
Thank you
Ayesha Xxx

10 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Liverpool 49

Antwoord van The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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