The Perfume Shop - Nottingham 180 Reviews 

102
•
TrustScore 4.5 uit 5

4,7

168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lady in the shop was very helpful . Made sure i got my Birthday discount . Also informed me of the second bottle i was interested in being on offer for a larger one. Was happy i had free delivery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi, the product was good, and beautiful gift love it because when we buy something and suddenly gift will come it's surprising and I like that you people send tester another perfume fragrance. Thank y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I buy very regularly from perfume shop the members discounts are unmissable the points system makes the price even more appealing:) Loved every perfume I’ve bought The service from store in Victori... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Fantastic experience at The Perfume Shop in Nottingham. A special mention to Emma, whose knowledge of fragrances was incredible and who was extremely friendly and helpful throughout. They h... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. ook in
  3. Cosmetica en parfums leverancier
  4. Cosmeticawinkel
  5. Cosmetische producten leverancier
  6. Geuren- en aromaleverancier
  7. Haarproductenwinkel

Geschreven door het bedrijf

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contactgegevens

  • 168, The Victoria Centre, NG1 3QG, NOTTINGHAM, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

102 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(102)

35.543 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Emma was really helpful and patient

Emma was really helpful and patient. Gave me the best deal with a good discount !

25 april 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

The staff inside the shop are always…

The staff inside the shop are always lovely and attentive every time I go in! I absolutely love the fact they wrap your gifts and you can even had a personalised ribbon.
Would recommend for the customer service alone

17 april 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

Very impressed with my recent visit at…

Very impressed with my recent visit at the perfume shop. I went in to buy some perfumes for some friends and family and was helped by Becky. She was very friendly and didn't rush me when I was unsure. She helped me pick perfumes within my budget and was very attentive to what sort of smells that were popular. Once I was done selecting, she wrapped them up very nicely with a ribbon. Very impressed with her service and the gift wrapping offered!!

14 april 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Beoordeeld met 5 van de 5 sterren

Always excellent service and great…

Always excellent service and great friendly staff.

12 april 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Beoordeeld met 1 van de 5 sterren

Very disappointed i have bought Azzarow…

Very disappointed i have bought Azzarow most want new one Elxir and literally the smell disappeared in 1 minute definitely not recommend avoid will return this

28 maart 2025
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hi,

We're really sorry to hear about your experience. This isn't the level of service we aim to provide and we understand your frustration.

Please email us at reviews@theperfumeshop.com with your order details so we can look into this further and resolve it for you as soon as possible.

Thank you for your patience.
Sharain
The Perfume Shop Team

Beoordeeld met 5 van de 5 sterren

Amazing service from Claire!!

I went into five different shops to look for a specific perfume-out of stock everywhere! But, I had a very good experience at The Perfume Shop as Claire suggested different options that could work and when I wasn’t sure about that, she offered that I could take some of the tester product. Amazing customer service and such a positive experience!!

24 maart 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

We're so happy to hear you had such a positive experience at our store! It's wonderful to know that Claire was able to help you find some great alternatives and that she went the extra mile to ensure you were happy with your purchase. We strive to provide excellent customer service and it's heart-warming to know we achieved that for you.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

I needed something for my best friend

I needed something for my best friend, she has loads of perfume but the team member who I spoke with was brilliant, she really understood what I was looking for. Ended up buying something for myself aswell.
Will always shop here.

19 maart 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

We're so happy to hear you had a great experience with our team member! It's wonderful that they were able to help you find the perfect gift for your best friend. We're also thrilled you found something for yourself too! We strive to provide excellent customer service and we're glad you enjoyed your shopping experience. We appreciate your kind words and look forward to seeing you again soon.

Best wishes,
Jasmyn

Beoordeeld met 5 van de 5 sterren

Product

Speedy delivery brilliant product

16 maart 2025
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Beoordeeld met 5 van de 5 sterren

Wasn't sure what I really wanted just…

Wasn't sure what I really wanted just knew I needed a new perfume, the member of staff was so understanding and really listened to what I liked and gave me some great options, I actually bought two bottles. Fantastic service I would recommend the Nottingham Victoria centre store to anyone. Thankyou for a great experience.

9 maart 2025
Review zonder uitnodiging
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

hank you for your wonderful review! We're delighted to hear you had such a positive experience at our Nottingham Victoria Centre store. It's fantastic that you were able to find two new perfumes that you love with the help of our staff member. We strive to provide exceptional customer service and we're so glad you were happy with your purchase. We look forward to welcoming you back soon.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

The swift delivery and packaging made…

The swift delivery and packaging made the day for me.

21 februari 2025
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Beoordeeld met 2 van de 5 sterren

Shopping experience

Last time, your company were running a promotion where spending £60 or more would get a 20% discount. However, when I was shopping, your sales assistant didn’t inform me about this offer. I ended up spending £55, and at the time, I was considering buying an extra bottle of perfume. If your staff had told me about the promotion, I would have purchased both.

After leaving the store, I realized there was a discount, so I went back in to speak with your staff. However, they told me that since the transaction had already been completed, they couldn’t apply the discount. I was quite disappointed.

16 februari 2025
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

I understand your disappointment. It's frustrating when you miss out on a promotion, especially when you were considering making an additional purchase. We strive to ensure our staff are well-informed about our promotions and provide excellent customer service. We will certainly review this feedback with our team to ensure this doesn't happen again.

Kind regards,
Sharain

Beoordeeld met 5 van de 5 sterren

Good service

17 februari 2025
Logo The Perfume Shop - Nottingham 180

Antwoord van The Perfume Shop - Nottingham 180

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

Beoordeeld met 3 van de 5 sterren

Perfume delivery

The shop was very helpful but my product was out of stock so had deliver to the shop.
My delivery arrived at the shop on Friday the 7th dec by Royal Mail as I have the app on my phone & it tracks delivery & tells me when it’s arrived but by the Sunday 9th dec still not had a message from perfume shop to say it’s arty& ready for pick-up ringing them Monday to find out what’s happening

4 december 2024

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