I had a wonderful experience at the perfume shop! Iksha was fantastic — super friendly, helpful, and really knowledgeable about the scents. She helped me find the perfect perfume that I absolutely lov... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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Lees wat reviewers zeggen
Today, Ramona served me and I had great experience. She helped me choose perfumes and attended me with great enthusiasm. She is really a great women to shop from. I liked the way she enriched my perfu... Toon meer
Bedrijf heeft geantwoord
Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Toon meer
Bedrijf heeft geantwoord
Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Verenigd Koninkrijk
4,9
Uitstekend
240 reviews
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Thank you to Alisha at the Reading Oracle branch
I went to the Reading branch in the Oracle to buy a present for a friend and had no idea which perfume would fit the ‘scent’ I was hoping to match!
I was served by Alisha who absolutely nailed what I had described. I was impressed by how knowledgeable she was with the varied brands on sale and how she picked out the right samples for me to try. Her customer service skills were excellent. Please thank her for me as she went above and beyond to make sure I was happy. Not to mention helping me to sign up to a membership and applying the small discount which allowed me to have my perfume wrapped beautifully with a message ribbon. Alisha is an excellent ambassador for your brand. Thank you Alisha.
17 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service from Selma
I had a great experience at the perfume shop thanks to Selma. From the moment I walked in, she was welcoming, attentive, and really knowledgeable about all the fragrances. She took the time to understand what I was looking for and recommended a few options that were spot on.
What stood out most was her patience and honesty—she wasn’t just trying to sell anything, but genuinely wanted me to leave with something I loved. Her customer service was excellent and made the whole experience enjoyable.
Big thank you to Selma for the help—I’ll definitely be coming back
19 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought a few fragrances
Bought a few fragrances. Ramona Packaged them all nicely for me. 10/10 customer service
19 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne Marie was an absolute delight
Anne Marie was an absolute delight. Amazing service with much patience and kindness.
19 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hannah really nice and helpful xx
Hannah really nice and helpful xx
18 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service today from…
Great customer service today from Lorna. She was very helpful and professional.
I will definitely return
17 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good experience
Very good experience, Lorna was very helpful and kind. She helped us find exactly what we wanted!!
14 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Josh was an amazing help
Josh was an amazing help. With a friendly smile. Made my purches easy. Reading Oracle store. Alexia was the forst that I approach quick to help. Tha k you
15 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was very friendly and lovely…
Ramona was very friendly and lovely amazing customer service
15 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was amazing
Ramona was amazing, brilliant customer service and very personable. Excellent personal ribbon gift wrapping experience too. Highly recommend The Perfume Shop!!
14 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
One word excellent customer service by…
One word excellent customer service by Alisha polit and helpful
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service at the oracle branch…
Excellent service at the oracle branch in Reading from Josh and thank you ramona ❤️
12 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona/Alisha gave me the best customer…
Ramona/Alisha gave me the best customer service they are superstars
12 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alisha was a very good customer…
Alisha was a very good customer service rep . Patients pleasant, a very friendly happy doing what she does best attending to customers . I walk away very happy.
12 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thankyou alisha and hannah
Thankyou alisha and hannah . very helpful
11 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was a lovely experience Hannah was very…
Was a lovely experience Hannah was very helpful at the Reading store
11 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Alisha
Thanks to Alisha. Very helpful. 5 stars to her
10 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alisha provided great service
Alisha provided great service. True asset to a company
10 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very nice service and so professional
Very nice service and so professional . Needs a raise. Thank you Tahira
9 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tahira was amazing very helpful person
Tahira was amazing very helpful person
8 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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