The Perfume Shop - Silverburn 249 Reviews 

135
TrustScore 5 uit 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We went in today to shop around for gifts for my sister’s new in laws and Maryam was so helpful with showing us all the different perfumes for all the members of the family. We walked out with everyth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served by Nicola this evening. Couldn’t recommend her enough - she was exceptionally patient and knowledgeable. A real credit to the store. I will most definitely be back. It’s so nice to experi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Cosmeticawinkel
  5. Geuren- en aromaleverancier
  6. Haarproductenwinkel

Geschreven door het bedrijf

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contactgegevens

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(135)

34.096 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Nicola was a breathe of fresh air

Nicola was a breathe of fresh air! Personable, knowledgeable and helpful. She is an asset to your shop!

19 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Kind helpful

Kind helpful

6 maart 2026
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

I had no real clue what I was after

I had no real clue what I was after. Janice was very patient and let me smell loads of different scents. I was buying for 2 different people with totally different tastes. I walked away with 2 very new but different scents all wrapped beautifully and a wee gift for myself!

26 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Good customer service

I had a fantastic experience at The Perfume Shop thanks to Zenib’s outstanding customer service. From the moment I walked in, Zenib was warm, approachable, and genuinely eager to help. She took the time to understand my preferences, patiently guided me through different fragrance options, and offered thoughtful recommendations without being pushy.
I will definitely be returning and highly recommend asking for zenib.

21 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

We went to the store in silverburn and…

We went to the store in silverburn and were really impressed by the service given by Jessica. She made us feel very valued as customers.

22 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service by Faye.

Excellent service by Faye.. hoping to return soon.. to buy more from Silverburn perfume store..

8 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing service today from Jill went…

Amazing service today from Jill went above and beyond for me and my partner with a smile on her face! 10/10 thank you! We won’t go anywhere else now for my fragrances ♥️

21 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

The shop assistant Denise

The shop assistant Denise
Was really helpful and offered to wrap the perfume 100% customers service

17 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Visit to the Silverburn Mall perfume shop

Visit to the Silverburn Mall ‘the perfume shop’ was amazing. She was kind, friendly, and extremely knowledgeable about perfumes. She helped us choose great scents, showed us excellent deals, and made the whole experience enjoyable. Outstanding customer service — thank you, Christina!

9 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Rosina let us try various fragrances…

Rosina let us try various fragrances before we settled for Fame and Love, very informative and helpful.

9 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Janice and James

Janice and James

Extremely good costumer service and very helpful.

7 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Denise is Lovley and does amazing…

Denise is Lovley and does amazing wrapping very nice shop! And good discounts

3 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Fab service

Fab service from Janice who was very patient and very very helpful! Guided me through several options and gave great suggestions according to my needs and was not pushy nor did she get annoyed by my requesting for a tester of each and every perfume she suggested! wonderful lady who understood the customer and what they were looking for and even offered me better options than what i had in mind.

3 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Jill was lovely

Jill was lovely, and was a great help to me today picking out a perfume for my mum. Brill customer service !

29 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great service from Emma and Janice

Great service from Emma and Janice - friendly and helpful! They suggested options within my budget for gift for friends birthday and helped me choose one. Much appreciated!

29 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing customer service very helpful…

Amazing customer service very helpful and polite. Zainab ( staff member )was extremely patient with us and was very kind. Really good experience at the perfume shop would definitely recommend.

28 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Denise - a credit to the store

I visited the store to get a new fragrance and the help and advice given by Denise was exceptional. She went out of her way to get the right aftershave for me as well as helping me throughout the process

28 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

L’EXCLUSIF , Excellent customer service…

Great price ,Excellent customer service from Janice & Denise at Silverburn couldn’t be more helpful :) Thank You

26 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service from Jill at your…

Excellent service from Jill at your Silverburn store. We find we would travel a longer distance than our local perfume shop as service better . We always appreciate the extra attention from silverburn .

22 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Popped into silverburn and was greeted by the lovely Emma, she was very friendly. I was in looking for samsara which emma was able to pin point right away. She explained there was a 20% offer on in the store so my friend and I both purchased. Emma also signed us up for members cards. Will definitely be back, friendly and knowledgeable young lady

19 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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