Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Toon meer
Locatie
Wijzig locatieUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne
Bedrijf heeft geantwoord
Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!
Bedrijf heeft geantwoord
Nicola & rosina were absolutely amazing in helping me find a perfume for my mum. Amazing service and really lovely woman!
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- ook in
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Cosmetische producten leverancier
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Verenigd Koninkrijk
4,9
Uitstekend
142 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was happy with my shopping experience…
I was happy with my shopping experience at the Silverburn shop… Rosain attended to me and took me round the shop, i only came for one perfume but I ended up buying multiple perfumes because of her services.xx
1 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Perfect friendly helpful service
⭐️⭐️⭐️⭐️⭐️
“Extremely helpful and friendly service at The Perfume Shop. The staff were chatty, approachable, and gave great advice on choosing the perfect perfume for my sister. Highly recommend!”
30 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Denise was very helpful great customer…
Denise was very helpful great customer service
27 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Employee knowledge and helpfulness.
26 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Extraordinary customer service
Extraordinary customer service. Very friendly and helpful stuff. They got a new loyal customer
25 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
James was really helpful
James was really helpful. Was very patient with me and let me try a dozen scents before helping me make my choice. Guided me towards a really good deal and got a bottle of Hugo Boss normally £125 for £55. Very happy.
13 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great atmosphere and friendly staff
Gill was lovely and friendly from the moment I walked in. She was great at recommending new fragrances that are out and let me smell them and told me about deals in store. It was a really easy, pleasant experience and for the first time in forever I actually got a couple of samples with my purchase.
10 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Our whole experience was excellent…
Our whole experience was excellent because of one your valuable sales person named Faye.She was so kind and she was so helpful.I would definitely come back to your store .One reason for that would be Faye and her service.Thank you Faye for your lovely service.
7 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely review!
The Perfume Shop
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Excellent review
Thank you to Emma and Kieraleigh for providing excellent customer service x
25 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lovely service from Janice at…
Lovely service from Janice at silverburn store Adding personal touch to a special gift
25 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I would just like to say that my…
I would just like to say that my experience in store today was made a lot easier and the service received from Jill at the silverburn store was amazing and a 10/10
I would highly recommend Jill to anyone who is looking for aftershave or perfume and are unsure what to get as she made sure that we left happy with the choice we made
24 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing service
Had amazing service from Emma and Janice at the perfume shop silverburn branch. They where so helpful and friendly, had a lovely experience will definitely be back for some more perfume at this store.
22 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
We're happy to hear you had such a lovely experience in our Silverburn branch. We appreciate your kind words and thank you for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Helpful staff
Denise was very helpful with my indecisive behaviour!
30 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Jill and Faye were extremely helpful!
Jill and Faye were extremely helpful!! Helped picked my sisters wedding perfume and couldn’t have been any nicer!! Thanks ladies
27 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I went to silverburn looking for a…
I went to silverburn looking for a perfume for my granddaughters birthday. I was struggling looking and hannah came over to help me. I have never been treated with such respect and politeness as I was with this young lady. She certainly knew what she was talking about and I will definitely be coming back!.
My granddaughter also loved her perfume!!
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing customer service
Amazing customer service. Jill Took lots of time to help us find the right aftershave. She was so super helpful and pleasant. All the staff were.
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Highly recommend
Kipp was super helpful today and was really patient with me while I asked to smell several testers - I was very indecisive. Once I'd decided on an aftershave, Kipp wrapped the bottle for me and kindly gave me a complimentary personalised ribbon which was a lovely touch. Excellent customer service!
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Denise at sliverburn store was superb
Denise at sliverburn store was superb. Amazing service and helped me go for a new scent for my wedding. Very much appreciated, thank you. Would highly recommend
16 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.