Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we we... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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Lees wat reviewers zeggen
I was served by Nicola this evening. Couldn’t recommend her enough - she was exceptionally patient and knowledgeable. A real credit to the store. I will most definitely be back. It’s so nice to experi... Toon meer
Bedrijf heeft geantwoord
Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... Toon meer
Bedrijf heeft geantwoord
We visited the store to buy perfume for my sister. Ellie showed us some good new perfumes and allowed us to spray different samples. We found one we liked and bought straight away. A good custome... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Verenigd Koninkrijk
4,9
Uitstekend
134 reviews
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Our whole experience was excellent…
Our whole experience was excellent because of one your valuable sales person named Faye.She was so kind and she was so helpful.I would definitely come back to your store .One reason for that would be Faye and her service.Thank you Faye for your lovely service.
7 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely review!
The Perfume Shop
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Excellent review
Thank you to Emma and Kieraleigh for providing excellent customer service x
25 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lovely service from Janice at…
Lovely service from Janice at silverburn store Adding personal touch to a special gift
25 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I would just like to say that my…
I would just like to say that my experience in store today was made a lot easier and the service received from Jill at the silverburn store was amazing and a 10/10
I would highly recommend Jill to anyone who is looking for aftershave or perfume and are unsure what to get as she made sure that we left happy with the choice we made
24 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing service
Had amazing service from Emma and Janice at the perfume shop silverburn branch. They where so helpful and friendly, had a lovely experience will definitely be back for some more perfume at this store.
22 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hello,
We're happy to hear you had such a lovely experience in our Silverburn branch. We appreciate your kind words and thank you for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Helpful staff
Denise was very helpful with my indecisive behaviour!
30 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Jill and Faye were extremely helpful!
Jill and Faye were extremely helpful!! Helped picked my sisters wedding perfume and couldn’t have been any nicer!! Thanks ladies
27 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I went to silverburn looking for a…
I went to silverburn looking for a perfume for my granddaughters birthday. I was struggling looking and hannah came over to help me. I have never been treated with such respect and politeness as I was with this young lady. She certainly knew what she was talking about and I will definitely be coming back!.
My granddaughter also loved her perfume!!
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing customer service
Amazing customer service. Jill Took lots of time to help us find the right aftershave. She was so super helpful and pleasant. All the staff were.
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Highly recommend
Kipp was super helpful today and was really patient with me while I asked to smell several testers - I was very indecisive. Once I'd decided on an aftershave, Kipp wrapped the bottle for me and kindly gave me a complimentary personalised ribbon which was a lovely touch. Excellent customer service!
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Denise at sliverburn store was superb
Denise at sliverburn store was superb. Amazing service and helped me go for a new scent for my wedding. Very much appreciated, thank you. Would highly recommend
16 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Fantastic service
Best customer service ever from Kit in the silverburn branch he gift wrapped my set perfect for me was very chatty made me feel the perfect customer .
7 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
We visited Silverburn Perfume shop.
We visited Silverburn Perfume shop.. Kipp was awesome..very friendly & Informtive.. this shop is one of a kind and so is Kipp..
All the best ..
6 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
SUPERB
All the shop assistants were extremely helpful & made ensured that we smelled every perfume/aftershave possible for our wedding day! Great service
5 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thank you for your review!
The Perfume Shop
Friendly perfume shop, would recommend!
We were helped by Rosina who was really nice and patient, showed us lots of different options and was lovely to chat to. Recommend going here, they had a discount on and it was a great deal too. Thanks so much!
4 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Elaine was very pleasant and helpful…
Elaine was very pleasant and helpful and helped us find exactly what we wanted. Excellent service
4 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive words! We appreciate you.
Kind regards,
Sharain
Order was fulfilled in a timely manners…
Order was fulfilled in a timely manners folks at store were fantastic.
23 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Silverburn 249
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
I was in your Silverburn store in…
I was in your Silverburn store in Glasgow and was served by Hannah. Hannah was very helpful and went out her way to help me select a number of perfumes.
Because of Hannah I only go to your Silverburn store.
9 juni 2025
Antwoord van The Perfume Shop - Silverburn 249
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
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