Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, y... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.... Toon meer
Bedrijf heeft geantwoord
The store didn't have the product I wanted so they arranged for it to be delivered to my home for free. It was quick, easy and at no extra cost.
Bedrijf heeft geantwoord
Review for 2nd August 26. This shop is fantastic. Thank you so much to Lucy and all the staff. Everyone was so helpful. Lucy helped us to choose Aftershave and Perfume and gave us time to think and l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, Verenigd Koninkrijk
4,9
Uitstekend
176 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tania The best high level of customer…
Tania The best high level of customer service thank you
1 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, you were extremely helpful.
31 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Anthony was a great help. Polite and courteous.
31 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.
Great service and would highly recommend Anthony
26 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony in Southampton west quay store…
Anthony in Southampton west quay store was very polite and helpful .
25 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tania was very helpful and polite
Tania was very helpful and polite
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Antony’s customer service is exceptional!
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mandy was very professional
Mandy was very professional, very efficient, very nice. I highly recommend her!
22 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
An extraordinary staff member!!
An extraordinary staff member!!! Tania was an awesome help for me!!!❤️
21 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
staff member Tania,great service
21 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryan is a star
Maryan is a star. Absolutely priceless service. Definitely coming back.
20 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful service by Anthony in the…
Very helpful service by Anthony in the West Quay Southampton store. 5 stars :)
19 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Antony at the Soton West Quay…excellent customer service
Antony at the Southampton West Quay branch gave exceptional customer service, thank you Antony
Perfume Shop he is an asset to you!
18 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony was very nice and patient…
Anthony was very nice and patient although I am not an easy customer 😅 he helped me find the right perfume through my whole visit. Thank you
18 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony was extremely helpful
17 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony was amazing and very…
Anthony was amazing and very professional
He made shopping here easy and I will definitely come back again.
17 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shopping here was a lovely experience…
Shopping here was a lovely experience and Anthony made everything so easy and swift. He was a delight.
17 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony Very good
17 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony has amazing customer service…
Anthony has amazing customer service and always there to help !
15 augustus 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.