So far the tooth powder is tolerated by by 15 yo terrier mix. I do wish that the packaging was more ecological. I have ordered items for myself from other companies that come in glass jars, packed in... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US
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Lees wat reviewers zeggen
Trying to extend my auto delivery. With the loss of one dog, I have too much stock and your system doesn’t allow for stopping delivery without cancellation. Quite aggravating because I just want to ca... Toon meer
Bedrijf heeft geantwoord
I’ve been giving my dog the probiotic chew for about 6 months and she doesn’t lick her paws or fabric anymore. Recently I bought the dental powder but it did not agree with her, she vomited 3 mornin... Toon meer
Bedrijf heeft geantwoord
My dog has literally been on this for approximately 2 weeks and I'm already seeing an improvement in his teeth! He had chunks of tartar build up on his back teeth that are 99% gone already. I've been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Geschreven door het bedrijf
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contactgegevens
ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, Verenigde Staten
4,0
Goed
444 reviews
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Antwoord van PetLab Co. - US
Hi Linda, we appreciate you taking the time to leave this feedback. We're more than happy to assist with this, we have sent you an email to further assist with this. We are available via email, phone and chat, please don't hesitate to reach out to us with any questions or concerns!
Best regards,
PetLabCo.®
Great dental product!
My dog has literally been on this for approximately 2 weeks and I'm already seeing an improvement in his teeth! He had chunks of tartar build up on his back teeth that are 99% gone already. I've been watching this product for several months now and I'm very skeptical of things online these days but I finally decided to give it a try, and I am just blown away. Not only is it cleaning my dogs teeth, but my picky eater is actually eating this with his food no problem. I'm so glad I gave this a try!
7 mei 2026
Review zonder uitnodiging
Antwoord van PetLab Co. - US
Hi Emily, thanks for taking the time to leave this great review! Most pet parents typically see the best potential benefits after about 90 days of consistent use, which is common with supplements. We’d love to hear about your pup’s progress, and we’re here to support you both along the way! We're always happy to help!
Best regards,
PetLabCo.®
Always getting this product in time for…
Always getting this product in time for my boy!!! He is still not himself yet, , but he is 15 years old
7 mei 2026
Antwoord van PetLab Co. - US
Hi Claudia, we appreciate you taking the time to leave this review. We'd love to hear about more updates with how your dog is doing on the supplements! Please feel free to reach out if you have any questions or concerns!
Best regards,
PetLabCo.®
Your communication
Your communication! It is nice to know what and when to expect delivery!
30 april 2026
Antwoord van PetLab Co. - US
Hi Lauren, thanks for taking the time to leave this feedback! We're glad to hear about your positive experience. We're always happy to help, please don't hesitate to reach out with any additional questions or concerns!
Best regards,
PetLabCo.®
Good product and good service for the…by
Good product and good service for the product and price....
29 april 2026
Antwoord van PetLab Co. - US
Hi Bill,
Thank you so much for your kind words. We are so happy to hear the product has been beneficial for your dog. Please don't hesitate to reach out should you need any assistance. Thank you for being a part of our community!
Regards,
PetLabCo.®
Love this product
Love this product. My dogs have stopped scratching almost completely. They love the taste too. Easy order and quick delivery. Highly recommend!
6 mei 2026
Antwoord van PetLab Co. - US
Hi Mary,
How wonderful to hear this! We are thrilled your dogs are loving the taste and you are seeing benefits for them. Thank you so much for sharing your experience. We are honored to be a part of their wellness journey!
Regards,
PetLabCo.®
Good product quick serv..
16 juli 2025
Antwoord van PetLab Co. - US
Hi Cheryl,
Thank you for your kind words! We are so glad you are happy with the product. We appreciate you sharing your experience.
Regards,
PetLabCo.®
Terrible subscription ui how do I cancel
Terrible subscription ui how do I cancel
5 mei 2026
Review zonder uitnodiging
Antwoord van PetLab Co. - US
Hi there, Jayson!
We’re really sorry you had this experience and for the frustration it has caused.
We offer a Customer Account Portal in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in.
We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further?
Best regards,
PetLabCo.®
delivery was just thrown under the back…
delivery was just thrown under the back deck of my house not very pleased with the delivery method, but your product is outstanding
5 mei 2026
Antwoord van PetLab Co. - US
Hi John!
We appreciate your feedback and are sorry the delivery wasn't satisfactory. We'll be sure to raise this with the appropriate team. We're glad you like our product! Thank you for being a part of our community.
Regards,
PetLabCo.®
I have a few full mail pouches and…
I have a few full mail pouches and wonder if we are giving our dog enough. They are very punctual
27 april 2026
Antwoord van PetLab Co. - US
Hi Jeff,
We appreciate you sharing your experience. We'd be happy to look into this with you to ensure you are providing your dog the correct amount. Someone from our Customer Experience team will follow up with you shortly to provide support.
Warm regards,
PetLabCo.®
Antwoord van PetLab Co. - US
Hi Mark,
We are so happy to hear your delivery was fast and easy. We understand just how important this is when it comes to your pet's supplements. Thank you for being a part of our community!
Regards,
PetLabCo.®
The person who delivered it fo the…
The person who delivered it fo the first time put the package at my back door I live on a very busy street and if it put on my front porch it could be stolen ! I prefer the USPS to deliver it because they always put my packages in the back !
27 april 2026
Antwoord van PetLab Co. - US
Hi Tammy,
Thank you for sharing this! We completely understand your concern, especially living on a busy street.
We appreciate you bringing this to our attention. Thank you for being a part of our community!
Regards,
PetLabCo.®
We have appreciated quick and regular…
We have appreciated quick and regular shipments and great products
30 april 2026
Antwoord van PetLab Co. - US
Hi Florence,
We appreciate the kind words. Thank you for sharing your experience. We are thrilled our supplements have been beneficial to your pup.
Please don't hesitate to reach out should you need anything!
Regards,
PetLabCo.®
Autoship us the best!
Nice to have it done automatically. Saves ne a lot of time and keystrokes!
4 mei 2026
Antwoord van PetLab Co. - US
Hi Rebecca,
We are so happy you are pleased with the subscription. Being on a subscription is the best way to make sure your products arrive on time and at the best price! Thank you so much for being a part of our community.
Regards,
PetLabCo.®
Antwoord van PetLab Co. - US
Hi Julie,
Thank you so much for sharing your experience! We are thrilled you have received your order quickly. We know how important that is when it comes to your dog's supplements. Please don't hesitate to reach out should you need anything.
Regards,
PetLabCo.®
my dog can not take thisit gives him…
my dog can not take thisit gives him the whenhe takes it .i have ben trying to stopthe order and it nover gets stoped stop it now thank you
26 april 2026
Antwoord van PetLab Co. - US
Hi Virginia,
We are very sorry you and your dog have had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
There was a mixup with delivery address…
There was a mixup with delivery address and they immediately resolved it and filled the order.
4 mei 2026
Antwoord van PetLab Co. - US
Hi there!
We are thrilled we were able to get your issue resolved quickly and efficiently. Thank you so much for taking the tie to share your experience.
Regards,
PetLabCo.®
informative and on time delivery
4 mei 2026
Antwoord van PetLab Co. - US
Hi Bruce,
We appreciate your positive feedback regarding the informative content and prompt delivery. We are happy to hear that you are satisfied with our service. Thank you for being a part of our community!
Regards,
PetLabCo.®
I started using this product hoping it…
I started using this product hoping it would help with tear stains. I have tried so many others that were fails. After using it for about two months, I noticed his tear stains weren’t as red or extensive as they had been. At month three, I was cleaning his eyes as I do every morning and was delighted to see they were gone, not lighter, GONE! I couldn’t be happier!
29 april 2026
Review zonder uitnodiging
Antwoord van PetLab Co. - US
Hi Linda,
Thank you so much for sharing your experience. We are thrilled you are seeing the benefits for your dog. We appreciate you allowing us to be a part of his wellness journey.
Please don't hesitate to reach out should you need any assistance.
Regards,
PetLabCo.®
MY DOG IS DEAD
I notified PetLab that my dog was DEAD and I have 2 shipments that I need to return. This is product is too expensive to keep getting. Again my dog is DEAD.
15 april 2026
Antwoord van PetLab Co. - US
Hi Pam,
We are so sorry to hear about the loss of your beloved pet. From all of us at PetLabCo.®, please accept our deepest condolences to you and your family at this time.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
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