The product is as they show and it's great and the seller actually stays in contact with you and tells you everything and it was great experience for me
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Phone i got never opened full original apple but when it came to me phone was locked by password I manually reset the phone thats whay i give you 4*
Received the mobile which has network signal issues. they are not responding properly. When called they didn't not respond about 20 days, Later on i went to the nearby service center i serviced my m... Toon meer
Bedrijf heeft geantwoord
Apologies for the last review, the support contacted and cleared my misunderstandings . Hereby I'd suggest y'all to buy phones from the phone hub, they are trustworthy. Thankyou
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in April 2024, The Phone Hub is a sole proprietorship company based in Navi Mumbai, specializing in selling high-quality refurbished, pre-owned, and open-box smartphones and accessories. Our mission is to provide reliable and affordable mobile devices to customers across India. Our Specialization At The Phone Hub, we focus on: Refurbished Smartphones: Thoroughly tested and restored to like-new condition. Pre-owned Smartphones: Gently used devices that are fully functional and inspected. Open-box Smartphones: New devices that have been opened but never used. Mobile Phone Accessories: A wide range of accessories to complement your devices. Our Commitment We are committed to: Quality Assurance: Every product undergoes rigorous testing to ensure it meets our high standards. Customer Satisfaction: Providing excellent customer service and support. Affordable Pricing: Offering competitive prices without compromising on quality. Vision Our vision is simple: to redefine the refurbished smartphone market. We believe that everyone deserves access to premium devices, even if they’re on a budget. By meticulously refurbishing and certifying phones, we ensure that each device meets our stringent quality standards. Pan India Delivery We offer pan India delivery, ensuring that no matter where you are in the country, you can enjoy our products and services.
Contactgegevens
A-132, Goathan Sector 19, Kopar Khairanee, 400709, Navi Mumbai, Indië
- 08369906132
- support@thephonehub.in
- thephonehub.in
4,1
Goed
41 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Samsung s20 fe
The product is as they show and it's great and the seller actually stays in contact with you and tells you everything and it was great experience for me
23 maart 2026
Review zonder uitnodiging
Reviewing my Pixel 7a Which is brought on 30th jan 2026
hello everyone i am shreepati gaonkar from karnataka recently i am looking to buy one used phone especially in pixel series my budget was around 17k and when i check other websites like cashify super sale and many more website price little bit high and also quality concern and during online surfing i found this website and i looked this website. and i searched many social media platform like instagram, whatsappp channel, and youtube and then i had a talk with customer support the guy was too kind and giving all the information then i ordered phone on 30th jan 2026 and the product came to my location within 4 days but due to some work i am not able to pick after on feb 6 i took delivery of the product and i was little bit nervous about product but when i got mobile the mobile is perfect some usage and paint peel of marks on the frame other then no scratch on screen and backpanel and all parts OG and there slight back panel gap but its okay for me no problme i talk with google they said free battery will be replaced and finally its good its been around 1 month till now no functional and other problem you can buy the product from here nice product and i got this mobile for best price also.
4 maart 2026
Review zonder uitnodiging
Phone i got never opened full original…
Phone i got never opened full original apple but when it came to me phone was locked by password I manually reset the phone thats whay i give you 4*
26 februari 2026
Review zonder uitnodiging
Customer support is very humble
Apologies for the last review, the support contacted and cleared my misunderstandings .
Hereby I'd suggest y'all to buy phones from the phone hub, they are trustworthy.
Thankyou
24 januari 2026
Review zonder uitnodiging
The experience was frustrating at the…
The experience was frustrating at the beginning due to delays and lack of clear communication after I prepaid for a Google Pixel 4a. Customer support was hard to reach initially, as most responses were handled by an AI system, which didn’t really help.
However, the owner personally called me, explained that the phone was already sold out due to system and AI integration issues, and refunded my full amount. He was very humble, genuinely apologetic, and took responsibility for the inconvenience, which I truly appreciated.
While the start of the experience was disappointing, the way it was eventually handled felt professional and reassuring.
22 januari 2026
Review zonder uitnodiging
Antwoord van The Phone Hub
Dear Ibrahim,
Thank you for taking the time to share your detailed feedback about your recent experience. We sincerely apologize for the significant frustration and inconvenience caused by the initial delays, lack of communication, and difficulty in reaching our support team. Our reliance on an AI system clearly fell short in addressing your concerns, and we deeply regret the disappointment this caused.
We truly appreciate your recognition of our owner’s personal follow-up. It was important to us that we took full responsibility for the oversight—stemming from system integration issues that led to the overselling of the Google Pixel 4a—and ensured you received a prompt refund.
Your honest review is invaluable as we actively improve our service processes, communication, and support systems to prevent such issues in the future. We are committed to learning from this experience and enhancing both our technology and human support.
It would be an honor to have another opportunity to serve you better in the future. We are confident that, given the chance, we can provide you with a seamless and positive experience.
Thank you again for your understanding and patience.
Sincerely,
TPH Customer Support Team
Received the mobile in good condition
Received the mobile in good condition. But its take 15 days to delivery.
30 december 2025
Antwoord van The Phone Hub
Dear Udayaravi,
Thank you for your review and for letting us know that the mobile arrived in good condition.
We sincerely apologize for the 15-day delivery delay. This was due to an internal error on our part: we initially prepared a Samsung Galaxy S20 FE 5G for dispatch before realizing your order was for the 4G variant. This mismatch caused the unfortunate delay, and we take full responsibility for the inconvenience this caused.
Please know that this is not reflective of our usual service. Our Pan-India delivery commitment averages just 4.7 days, and we deeply regret falling short in your case.
We have taken note of this issue and are improving our order verification process to prevent such errors in the future. We truly value your business and hope to have another opportunity to serve you with a much faster and smoother experience.
Thank you for your patience and understanding.
Best regards,
TPH Customer Support.
Sorry for my last review owner connect…
Sorry for my last review owner connect me and slove my problem very politely and dispetch my order on time...it's good aap..some confusion happen but it's solve....I gave hime five star rating
17 januari 2026
Review zonder uitnodiging
Good product
The refurbished pixel 6A smartphone is in good condition and I using 15 days there is no issue of anything.
22 december 2025
Phonehub seems to be good in delivering…
Phonehub seems to be good in delivering fast. They need to be more specified on their website about their products like condition of the phone..
22 december 2025
Antwoord van The Phone Hub
Dear Kumar,
Thank you for taking the time to share your review! We are delighted to hear that you found our delivery service to be fast.
More importantly, we truly appreciate your constructive suggestion about providing more detailed product specifications, especially regarding the phone's condition, on our website. Feedback like yours is invaluable in helping us improve.
We are pleased to inform you that, based on input from you and other valued customers, we have implemented a new service: we now share a detailed product video for every order after confirmation. This video gives you a closer, clearer look at the exact device you are purchasing before it is dispatched.
We sincerely hope this enhancement addresses your concern and provides greater confidence in your purchase. Thank you again for helping us become better. We look forward to serving you again in the future and will be sure to share your product video beforehand!
Best regards,
TPH Customer Support
Condition of phone is great
30 december 2025
Review zonder uitnodiging
Recently I bought mobile on the phone…
Recently I bought mobile on the phone hub it was nice experience.first I requested for video of mobile phone which was fulfilled by team and got hassale-free service from them.mobile was brand new and suberb condition.
23 november 2025
Review zonder uitnodiging
PhoneHub in Austell GA
Marissa took the time to fix my phone after I had clicked a visual accessibility option that made it so none of my buttons worked. Xfinity wouldn't help me. She did it free, and with a great attitude. Yay PhoneHub!
19 november 2025
Review zonder uitnodiging
Awesome 👌 great
21 november 2025
Review zonder uitnodiging
Nice and best the Phone Hub
17 november 2025
Review zonder uitnodiging
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