ThePokies.Net Reviews 

Following a small error when trying to withdraw winnings I contacted them immediately to notify about the error only to have "Kentigot" the service agent repeatedly end the chat with no help. I tried again and was helped by two great service agents. Now they have restricted my account and the $1500 I won and was withdrawing I have no access too. They are liars and cheats so don't bother also they offer no help and there is no formal contact or dispute resolution process. SCAM SITE 100%

I just deposited $30 and accidentally accepted a bonus . So was aware bonus wagering would be hard . I won money on payday pig and on hot chilli and my balance was around $230. My phone froze and I restarted it and my balance was suddenly $51.

I immediately went to start a live chat, assuming they would simply fix mistake but ut was very hard to get to chat with an agent , and when I finally connected with rep and started to explain what happened. She vanished, after giving me this unacceptable reply

“ I checked and your balance of $51 is in tact “ .

She said

I went on to ask what happened ? How did it happened and said I need it rectified , And I was ghosted by them

Has anyone else experiences this? As it’s the second time it has happened to me , last time it went from $60 to about $17 and I let it go :

My decision to use this site was mostly due to them offering customer service 24/7 cos I fear something like this happening

It’s been hours now and they still have not even acknowledged what happened and I feel sick about it

😭😭😭

In response to Ally Laycocks review and anyone else that has issues like hers there, there's only and best option you have at casinos like that is to sign up at casinomeister and casino-guru. Once signed up go through the "complaint against a casino" and put through a detailed complaint about the casino in question. both websites I mentioned have reps that work for them that put through and contact casinos directly that have complaints against them to try and resolve issues like yours.
One way about getting back at casinos like that is through casino review website because most casinos do everything they can to prevent getting bad publicity about them.
As well as those two websites I would look for as many as I could that are similar in the hope that one of them will come through for you, and worst case if it doesn't help, at least it gives rouge casinos like that a bad name and will hopefully financially hurt them a lot more than they stole from you.

Hi 28 July 2023 I won $9000 I went to withdraw it and there are someone else bank details I tried to remove them to add my details but it won't let me then the game kick me out and said server error please reload the game so I reload the game and it wouldn't load so I wait for an couple of hours and then tried to load the site it finally worked and now my $9000 has gone I haven't use it so I contacted customer service multiple times and they said I have had used it up I know myself I haven't they wouldn't refund me so I said I was going to see a lawyer about my winnings ($9000) then they blocked and restricted my account permanently just because I asked where my winnings went to and what the ip address of the device it was use from if it was use I know it wasn't but they just blocked and restricted my account permanently

I don't think it fair I don't receive my winnings

I put a lot of money in, I finally won enough and they restricted my account and denied me any access to the funds i won. Yet did not refund me on the funds they accused me of being fraudulent. I offered to prove my identity for the account then i got no reply on the conversation What do i do in this situation? I also redcommened nobody puts funds in, if contemplating I wish i did research

I deposited $40 into this site and have argued with them n told them that it has stopped pending from my bank account, sent them screenshots n they are still denying I deposited, it never showed up on my pokies account n never went back into my bank 🤬 they have continued this for 14 days now, don't trust this site, it's also happened to a mate of mine, just a few days after they stole my money! He deposited $80 and the EXACT same thing, exact same replies and exact same response with attitude by thepokies team! There's nowhere available to see what you have deposited, no history! I have asked them to send me proof where it says I have not deposited on there and they are refusing to show anything

I had spent a lot of money with these guys also. My withdrawal has been cancelled and my account restricted. I’m a single Mum and want my money!!! Thieves.

All my money gone and my account has been restricted. I played so many times. Please help me to get my acount and my money back. I will provide all the detail if need.

I recently had a very fortunate win of 254000 altogether after playing for a long time and woke up in the morning to find it almost completely wiped out I reported it over and over they said they would investigate but no email no response, absolutely disgusting

yeah this site use to be good I deposited money on there and didn't get credited to my account.
The 24/7 support team has not even responded to me about it and has been 4 days now.

If there was an option for no stars that is what I would give thepokies78.net. It was once a site that you had a fair chance on but this has not been the case for quite a while now. Now it’s all to often that you will put $50 on and you will be lucky if you have 5 small wins. I have actually had the displeasure of winning a $1 return for my $50 investment. It’s become just another scamming casino that’s no fun to play at…. Avoid at all cost. Literally!

It’s like all the games have been altered or replaced with pirated ones to simply eat the deposits without any game play or features but its only recently taken a sudden turn like this. And the customer support is non existent. Steer clear of this site it’s just not worth it

All the games keep goin error beein making me lose for days now

I just got a $5 feature on happy prosperous and then its stopped working and saying external error ive asked customer support but no help and still hasnt been fix

Upon processing your withdrawal we have identified multiple accounts linked to you, which is against our terms and conditions.

We have closed all accounts associated with you and no withdrawal will be processed.

We loved this site. For months we would put a fair amount in weekly (in the hundreds) and never had a problem. In saying that it wasn't often we would "win" and if we did withdrawals were around $500.
Come to last night. I put 180 in, got it to 1800 then played down to 1k and decided I would pull it out as the machines were definitely eating my money at this pt.

What I'm about to tell you next should stop you from EVER using this site.
Once I clicked on withdraw, I randomly read all my details- I don't usually I just enter the amount and click on submit.
Once I read through i realised the acc in which my winnings would go to had been changed!!! It was not my account.

Now. You as a user cannot change your account details manually, it is locked. So I was not hacked. It 100% had to be changed INTERNALLY. So the people running the site CHANGED MY WITHDRAWAL ACC to what can only be assumed as THEIR details.

I tried to converse with them. They just kept telling me they transferred the chat. Noone would fix the issue. It was as simple as changing it back to my account details I would believe! This didn't happen. They were unhelpful and kept diverting the chat to a non existent party. They are STEALING our money!

Most people wouldn't double check those details if they have been playing for a while and have used the withdrawal function many times. It's a given that details would remain the same. This is clearly what they are betting on and when a withdrawal request is made the money would go to them and not to ourselves, but we wouldn't be able to contest as we "didn't check details were correct".

Well as I said, doesn't matter if you DO know they are wrong they will ghost you and pretend they don't know what's going on.

Hope the enjoy my 1k. They have lost a continuous player who deposits at least 4 times this per month.

What made my experience great?? The fact that I won $7400 on their website and now its in my bank account!
Stoked!!

Great site, signup was easy and you don't need a VPN to play. Deposits were quick and I've had no dramas withdrawing my wins. Good stuff!

Don't play on this site it's a total scam. I withdrew $100 a couple weeks ago than the money disappeared out of my account but never went into my bank account I than contacted them and they said I never withdrew anything than last Thursday stupid me tries again I had $80 left in my account Closed the app of went and had dinner hopped back on and the money was gone than I had $50 left over last night went to bed woke up this morning to play the remaining and the money was gone again so I contacted them told them what had happened and their stupid response was I played the money out when I know for a fact I never did. Luckily they was all only small amounts but if they where big amounts I'd be screwed. IM GIVING USE WARNING DONT PLAY UNLESS YOU WANT YOUR MONEY STOLEN.

I have been trying to get back money that was taken from my account and placed in the gambling with a old email I don't use. . my name is .. I have asked my bank to follow deputed transactions ... And trying to contact someone to discuss this further seems like a mission impossible 23/5/2023