The Pressie Box Reviews 

933
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Rachel from the Pressie Box was absolutely wonderful! I had a friend just have emergency surgery and I needed this delivery out. Rachael went above and beyond to get the care package out that day. I a... Toon meer

Beoordeeld met 5 van de 5 sterren

Living in the UK and needing to send gifts and cards to my Son and his Wife who live in New Zealand is very difficult, expensive and time consuming. Using a New Zealand company like The Pressie Box ju... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Once again, I was able to rely on a personalised gift being sent to a special person, that was a lovely surprise to come home to. Who doesn't like a beautiful gift sitting waiting for you when you get... Toon meer

Beoordeeld met 5 van de 5 sterren

My sister was in Tauranga Hospital & I searched many websites for a pamper pressies for her & I kept coming back to your site as it was the best She loved the creams & other pressies in the box & yo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bedrijfscadeau leverancier
  2. Voedselproductenleverancier
  3. Cadeaumandenwinkel

Informatie afkomstig van verschillende externe bronnen

The Pressie Box's comprehensive range of beautiful gift basket ideas use only the freshest quality products, gorgeous packaging and personal service.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

933 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(933)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Fabulous

Very user friendly website and ordering process. Lots of great options. Beautiful presentation of the gifts. Tiny bit disappointed with the value for money - quite expensive for the items, but overall a great company.

27 april 2024
Beoordeeld met 3 van de 5 sterren

Same day delivery didn't happen

I ordered the box in the morning (well before the stated 2pm cut off), but same day delivery didn't happen. The recipient then went away the following day which resulted in the box sitting on their doorstep for 3 days.

24 april 2024
Logo The Pressie Box

Antwoord van The Pressie Box

Hi Jules, I am really sorry but it seems you have misunderstood our delivery information. We are unable to offer same day delivery and we try to make that as clear as possible. Here is what our delivery info says: "Order before 2pm on any working day + we will dispatch that day (dispatch means the day your gift leaves us - we are unable to offer same day delivery). Please check our delivery timeframes to see how long your gift may take to arrive".
Kind regards,
Rachael

Beoordeeld met 4 van de 5 sterren

Paid extra for Sat delivery, but was delivered Fri

The food items were delivered timely and the recipient enjoyed it.
My negative comment, is I paid an extra $10 for Saturday delivery (day before Easter) but it was delivered on Friday :((

26 maart 2024
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Antwoord van The Pressie Box

Hi Kathryn, thank you for taking the time to leave your feedback! We are super sorry that despite paying the extra $7.50 for a Saturday delivery, your gift arrived a day earlier than intended. There are some instances where we will send a day ahead of time to allow for any expected delays and to avoid your gift arriving late. So pleased to hear your recipient enjoyed their gift :)
~ Rachael

Beoordeeld met 1 van de 5 sterren

The parcel was never delivered

The parcel was never delivered. I booked delivery before Easter and when I messaged my daughter to see if it had arrived she said that they hadn't received it. Still not been delivered by today 9th April. Please look into this.
Following this review I was contacted by the company owner who went out of her way to sort the problem successfully. Very pleased with the response, the Easter gift was delivered and thoroughly enjoyed. I would recommend Pressie Box.

26 maart 2024
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Antwoord van The Pressie Box

Hi Susan,
The tracking link that was emailed to you on dispatch shows that delivery was attempted twice and card was left by the courier to arrange collection or redelivery.
We have attempted to call the phone number on your order, but it seems to be incorrect. I have also emailed you to get to the bottom of it for you but haven't heard back :)
Please email me at: info@thepressiebox.co.nz so we can get this sorted for you.
Many thanks,
Rachael
ps. Hi Susan - I am really pleased that this is all sorted for you now.

Beoordeeld met 5 van de 5 sterren

Speedy delivery time -Great gifts

Speedy delivery time and my friend loved her wee gifts. There is something there to suit everyone on your site.
Thank you. I will be a return customer. Delwyn

24 maart 2024
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Antwoord van The Pressie Box

Such a cute selection of gifts, Delwyn! So pleased she loved them. We looking forward to hearing from you again one day soon!
~ Rachael

Beoordeeld met 5 van de 5 sterren

Very impressed

Very impressed with the range of options, the ease of ordering and the prompt delivery.

11 maart 2024
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Antwoord van The Pressie Box

Appreciate your feedback, thank you! I hope they are on the mend now.
~ Rachael

Beoordeeld met 5 van de 5 sterren

So easy to deal with

So easy to deal with, incredibly helpful and super friendly. I’ve been recommending The Pressie Box to all my friends 🩷

10 maart 2024
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Antwoord van The Pressie Box

Oh Anne, you are such a long time supporter of The Pressie Box! We appreciate you greatly xx
~ Rachael

Beoordeeld met 5 van de 5 sterren

Extras and awesome customer service

Super stoked that an easy mistake was handled smoothly and that my mate even got a few extra things in his gift. Thanks heaps

26 februari 2024
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Antwoord van The Pressie Box

So pleased we were able to get it sorted for you quickly! Take care guys!
~ Rachael

Beoordeeld met 5 van de 5 sterren

Great service

We organised a "get well" Pressie Box for a work colleague. The courier had noted it was damaged in transit before delivery. After a quick phone call, a replacement Pressie Box was sent immediately and was delivered to the recipient the following day. The colleague was delighted with the gift box. Great customer service! Highly recommend. Will definitely use again both personally and professionally. Thank you so much :)

22 februari 2024
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Antwoord van The Pressie Box

Hi Sharon! Thanks for the great feedback. It was our pleasure to get this sorted for you promptly! Glad to hear the gift was also well received and appreciated. Thank you for shopping local! I look forward to hearing from you again in the future.
~ Rachael

Beoordeeld met 5 van de 5 sterren

Good all round

The online ordering process was easy. Delivery was when advised. The recipients were delighted with the gifts.

9 februari 2024
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Antwoord van The Pressie Box

Glad we have ticked all of the boxes, thanks Denis!
~ Rachael

Beoordeeld met 5 van de 5 sterren

Fantastic service & Pamper pressies

My sister was in Tauranga Hospital & I searched many websites for a pamper pressies for her & I kept coming back to your site as it was the best
She loved the creams & other pressies in the box & your website was super easy to use & the service amazing she had the gift mid morning the next day so I thank you 🙏

10 januari 2024
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Antwoord van The Pressie Box

So pleased to hear that your sister enjoyed her treats! Appreciate you leaving feedback, thanks Helen!
~ Rachael

Beoordeeld met 5 van de 5 sterren

My parents were thrilled with the…

My parents were thrilled with the hamper and said it was all good quality items.

11 december 2023
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Antwoord van The Pressie Box

We love this! Thanks Kris. We agree the 'Merry Xmas' is full of amazing products.
~ Rachael

Beoordeeld met 5 van de 5 sterren

Great service

Simple to order, delivered promptly. Repeat customer

3 december 2023
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Antwoord van The Pressie Box

Hi Eoin! We would like to genuinely thank you for all of your repeat business. It is greatly appreciated :)
~ Rachael

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