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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered a Williams F1 top after trying other sites and not being able to get the correct size. My Son was thrilled to receive this for his birthday delivered to his address and I was very pleased with... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a genuine Ferrari polo shirt for the Spa GP this summer. The item arrived next day in perfect condition and quality was top notch. I only paid for standard delivery but the shirt arrived n... Toon meer

Beoordeeld met 5 van de 5 sterren

First time that i have purchased and i was not disappointed with the F1 Redbull shirt for my son. It arrived quickly and there was great communication from ordering and delivery updates. Would definit... Toon meer

Beoordeeld met 5 van de 5 sterren

I was very impressed with the race works. The price was competitive for both my items and the delivery was prompt. The emails from the company are not over the top, but help build a picture of a a sma... Toon meer

Bedrijfsgegevens

  1. Sportkledingwinkel
  2. Hoedenwinkel
  3. Hoofddekselwinkel
  4. Herenmode
  5. Motorsportwinkel

Geschreven door het bedrijf

Shop this season's F1 collections including teams such as Mercedes, McLaren, Red Bull Racing, Aston Martin F1 and many more


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

497 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy website

Easy website, postage (thank you ! ) not extortionate! Item arrived carefully packaged, and in perfect condition.
Will be using you again ! Thank you

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a couple of McLaren items…

I ordered a couple of McLaren items from The Race Works and they were delivered to me the day after. They are absolutely brilliant!! I would recommend them highly for anything Formula One related or any other sport for that matter!! I will definitely be buying from them again in the future.

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not happy with the customs fees.

The experience of ordering my product and everything involved was great, as expected. The problem was that I had to pay for customs fees to have the item delivered. Now, I understand that this is always a possibility when ordering from a different country, but at the same time I ordered these items (2 F1 hats), I ordered a couple of F1 hats from a different team, with the hats also originating from the UK, and no customs fees were charged for those hats. The prices were fairly similar, so, you can’t say that the other vendor added those fees on top of the price of the items, at least not significantly visibly. You sure could see how you could learn to do the same the other vendor did.

8 juli 2025
Review zonder uitnodiging
Logo TheRaceWorks

Antwoord van TheRaceWorks

Dear Eurico,

Thank you for your review, and we're pleased to hear the overall ordering experience met your expectations.

We're sorry to hear you were disappointed by the customs fees upon delivery. We completely understand how frustrating it can be, particularly when comparing similar purchases from different vendors. However, there’s some key context around recent changes to US importation rules that may help clarify the situation.

The United States applies a de minimis value, currently $800 USD, which allows most shipments below that value to enter without duties. However, as of 2nd April 2025, new US customs rules mean this exemption no longer applies to goods with a country of origin of China or Hong Kong.

This means that while an F1 cap manufactured in Turkey or Europe might clear US customs without additional charges, a similar cap manufactured in China, regardless of price, will now be subject to duties.

While we ship from the UK, the country of manufacture for many licensed F1 products (including the one you purchased) is China, a detail that directly affects how US customs processes the item. It’s very likely that the other vendor you mentioned shipped a cap that was not made in China or Hong Kong and therefore avoided the same treatment.

Unfortunately, these recent changes are beyond our control, but we always aim to make the possibility of import fees clear at checkout, particularly for non-UK customers. We also welcome any questions in advance of ordering and are happy to provide further information on product origin when needed.

Thank you again for your feedback, and we hope this helps to explain the issue more clearly. We would be glad to assist with any future queries.

Kind regards,
Josh

Beoordeeld met 1 van de 5 sterren

Shocking service.

Shocking service.. never use them again..

3 juli 2025
Review zonder uitnodiging
Logo TheRaceWorks

Antwoord van TheRaceWorks

Dear Joanne,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear you were unhappy with your experience.

We’d like to offer some context in case it helps clarify what happened. Your order was placed at 8:55pm on Thursday, 3rd July, with next day delivery selected. As explained in our reply to your email the following afternoon, our cut-off for next day delivery is 2pm on working days. This is clearly stated on both our delivery information page and during the checkout process.

Because the order was placed after the cut-off, it was dispatched with DHL the following day (Friday 4th July) and delivered in line with the service you selected.

You requested to cancel the order after our initial reply, and we explained that our refund process begins once the item is returned to us. Before we were able to recall the parcel, you then responded asking us to leave the order in place, as you preferred to receive the item rather than wait for a refund.

We do understand how easy it can be to miss information around cut-off times, particularly when ordering late in the day, but we do our best to present this as clearly as possible throughout the ordering process.

Throughout the exchange, we responded quickly and aimed to communicate clearly and helpfully at every step.

If there's anything further we can assist with or clarify, please don’t hesitate to reach out to us directly.

We hope you enjoy the item you purchased from us.

Kind regards
Josh

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Really quick delivery.
The cap was exactly what I wanted and at great price.
I would definitely recommend TheRaceWorks and use again in the future.

6 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality

Ordered a t-shirt for a birthday present for a F1 fan and it arrived in good time to gift. The quality and colour are very good and it was a big hit .

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A business that cares!

Great price! Great service! Quick delivery. Everything was packaged well and it showed they cared! Will definitely buy my racing merch from the race works going forward!

18 juli 2025
Review zonder uitnodiging

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