Products are high quality for the price. Customer service was prompt. I normally don’t like using automated systems but a human responded in an email very quickly and was polite and helpful.
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Lees wat reviewers zeggen
Sabers are great quality and feel super nice. Package came quicker than expected, roughly 9 days instead of the posted 15-20. Only things to note is that there wasn’t any updates for tracking for like... Toon meer
Same quality of xeno saber hilts that I have purchased from other sites, but the service was quicker, the prices were lower, and the extras, including a hard case, were far better. Pending changes, my... Toon meer
Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant wea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Whether you're looking for a lightsaber replica for cosplay or your collection display, we have it. We also cater to the experienced duelists and training academy pupil looking for a sturdy and stylish fencing weapon. The Saber Factory is based in France and we sell worldwide to more than 60 countries, with our 2 warehouses in the USA and our manufacturer's facilities in China. We started in 2022 after 5 years of experience in the pop-culture retail business. Through owning and managing one of the largest independent geek merch physical store in France, we met a passionate community of like-minded people on a daily basis. We also know about good customer service and accountability towards each person for having served 50.000+ customers. Those values and passion we carried over to our new e-commerce venture: The Saber Factory, where we have grown to become one of the leading distributors of Nexus Sabers around the world.
Contactgegevens
Frankrijk
- thesaberfactory.com
4,5
Uitstekend
355 reviews
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The lightsaber got to Mexico in perfect…
The lightsaber got to Mexico in perfect condition, when I bought it the email said it will arrive in a sour 20-25 days and it got before that.
5 mei 2024
Prfect Sabers
4 mei 2024
Anakin's Ep 3 Saber
While it took a little longer to receive it, I am happy with this Saber. However, I do have to question the position of the activation button, as it is not accurate to the Revenge of the Sith Version.
2 mei 2024
helpful
Kevin was incredibly helpful in correcting issues with my saber. It is now working wonderfully.
1 mei 2024
I ordered two light sabers and even…
I ordered two light sabers and even though only one saber was delivered in the first place, I got immediate response to my reclamation and a compensation gift. I was very pleased with this service.
16 april 2024
Très bon sabre
Très bon sabre, un très bon sol qui accompagne parfaitement les mouvements. Seul petit point négatif mais normal, le temps de batterie est trop court (entre 1h et 2h).
J'ai acheté les lames un peu trop longue pour les combats mais j'arrive de plus en plus a les manier donc c'est bon 😁
11 april 2024
Got a replacement blade l
1 april 2024
Good Quality
The covertec wheels looked great and were high quality. It did take a while to ship, but no fault to the seller considering they were made to order as stated in the description. Hardware was included. Overall pleased.
21 maart 2024
Good saber the Qui Gon ligthsaber was…
Good saber the Qui Gon ligthsaber was very good. Godd effekts and the Xeno to RGB adapter worked very god. All inn all wery good
22 februari 2024
Anakin
Ordering was simple and the saber felt really nice. I love the quality of Anakin's Ep3 hilt. Amazing
22 februari 2024
Awesome service
Ordering was quick and easy. Sabre arrived much quicker than I expected. On receipt it was well packed, came in a lockable case and the sabre itself is exactly how I wanted it to be in terms of materials and accuracy. I initially had some questions and what I couldn't find in the YouTube tutorials I emailed and got very quick and in depth responses. Really impressed with the service and personal contact. Very happy to recommend.
16 februari 2024
I LOVE THIS SABER! AND THIS COMPANY
I LOVE THIS SABER, AND THIS COMPANY!
The saber was very sturdy as high quality metal, the smooth swing sound was very realistic and way better than expected! Can’t wait to get my next! And great customer support from my questions on YouTube!
5 februari 2024
Faulty Product but Great Support
Bought two lightsabers and encountered major issues with one of them (something to do with the activator button on the Anakin Revenge of the Sith replica); other one's been working fine. Got a lot of useful advice and information from the support chat, although I did decide to return the faulty one.
10 februari 2024
Nice dark sabre
The saber is well done, so as the neopixel blade. The only "flaw" is the blade a bit flimsy when mounted (but it could depend by the the custom blade shape for this particular model maybe).
The app is good but could improve, especially for the bluetoth link that isnt much stable.
Very appreciated the hard case the saber come with.
All in all, a good saber for the price, even if its a pity they dont have euro based stocking and thus there will be custom taxes to pay.
17 februari 2024
Fantastic product
Fantastic product. Very authentic Anakin Skywalker lightsaber with such cool features! The shipping was fast and customer service was 10/10. I will 100% be purchasing again from The Saber Factory.
16 februari 2024
Sabre kylo ren
Alors je tenais à remercié Kévin avec qui j'ai été en contact sur le site et je peu vous dire que vous pouvez acheter les yeux fermés j'ai acheter le sabre de kylo ren...... C'est tout simplement un monstre ce sabre rien avoir avec ceux de chez hasbo le son est tout bonnement whaouuuuuu et la luminosité elle déchire grave........ Je suis comme u' gamin qui attend Noël........ Merci beaucoup
13 maart 2024
Review zonder uitnodiging
fantastic workmanship
Really very very happy with my purchase. Despite the wait it was still worth every minute of it 👍🏼 fantastic workmanship
24 januari 2024
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