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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tom is fab, he knows his stuff about fashion and enjoys people getting a bargain. Would highly recommend this shop!

Beoordeeld met 3 van de 5 sterren

Delivery cost is too expensive. More photos, details and description needed for each item on the website. This will help with deciding whether to purchase the items or not. As in many cases when the... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy wi... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought Kurt sandals and a dress for a wedding from the website both fit perfect all brand new with tags fast delivery all in great condition, sandals came in box. Will be back :) some great bargains... Toon meer

Bedrijfsgegevens

  1. Herenmode
  2. Riemenwinkel
  3. Jeanswinkel
  4. Handtassenwinkel
  5. Sieradenontwerper
  6. Damesmodewinkel

Geschreven door het bedrijf

About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

532 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Wrong size delivered! 😔

Trainers Delivered promptly and in good condition. However, the trainers I ordered should have been a size 6.5, but the ones delivered are a size 8, sadly way too big for me. Fortunately my daughter is a size 8, so I will keep them and gift them to her, to save the inconvenience of having to send them back.
A shame that I have to re-order new trainers needed for work, but perhaps from somewhere where the sizing information can be trusted! 🙁

25 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot believe my luck

I cannot believe my luck. Despite initial apprehension, I have plucked up the courage to order a pair of Valentino Garavani shoes for just over £90. When they arrived, I couldn’t believe my luck. They are authentic and in impeccable condition. The delivery was very quick and efficient. Couldn’t be happier.

24 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID

Avoid. Placed a order for multiple items, and ended up returning one piece. Items was tracked back to retailer who started the process of refund via PayPal which was currently pending. After about a week I received a email from PayPal saying the retailer had cancelled the refund. Upon emailing the customer service team I was told there had been other customers having issues with returns and that it would be dealt with by accounts. After numerous emails and being told " it would be dealt with, please be patient" over a month later still nothing. Avoid this place.

18 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not a happy chapie

I have had reply from this company with all excuses saying that they tried to deliver the ring which I do not believe the ring has come back for sale like a miracle at a price increase there is something not right about this I have a picture of the ring and the price so it should be sold at the original price as it is in BLACK AND WHITE do you agree any looking at these reviews

12 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing deals

Amazing deals! Top brands at massively discounted prices. Fast delivery and great customer service!

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Authentic bargains

Bought 3 items so far.
All Stone Island.Genuine and half the price.
I love this place.
Fast delivery and great communication.
Highly recommend A+++

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch / authentic / fast delivery

Bought a fair few items now from here - had to question, is it too good to be true pricing on 'certain' brands, but can guarantee all top notch and most importantly authentic and have always had pretty fast delivery too - wish i'd never found the site, as its costing me too much money ha. Great work!

8 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Still no item

Still no item
6 days late
Always says out for delivery..Getting sent to parents house as im at work and they need the STUPID PIN NUMBER!!Say will not be long NEVER TURNS UP!!!
Not Sales lab fault but DPD are the worse company to us!!! They need to stop using them!! I've open up a paypay case now !! As parents stayed in all day 4 days waiting on parcel saying it's there soon!!!! Shocking

7 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Yet again no response to my emails to…

Yet again no response to my emails to customer service. I didn't get the dress, now I haven't got the refund.

Could I just either get the dress delivered to a drop point or a refund.

That would be lovely 🙄

30 augustus 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Used to be good.

I've been shopping from them so many times over these years. I'd give them 4 stars before, however, it's become just 2 stars for me now. The only good about this site is they do crazy bargains.
Let's talk about the cons.
Sizes for some designer brands are often wrong, especially when the brands are Italian. It seems they don't know how to convert the sizes properly. Their indicated size is likely not the same as the brand's size chart. I've informed them this issue, and the problem is still there.
Secondly, it's what I dislike the most. The postage used to cheaper, now they've started to use DPD for designer brands, and that costs £8. It's totally fine if the item is more expensive. But that's not the actual issue. If a product is designer brand, even though it's only £50, they likely go with DPD rather than another option, which is Royal Mail costing only £3.5.
I also found the security pin for DPD extremely annoying. I live in a HMO house sharing with some people who don't speak English. I may need my so-called house mates to sign for me, so the use of pin makes it very inconvenient, The delivery restrictions can't be removed upon request. For an order less than £100, and I don't see the point of it.

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Heavily discounted quality items

Found this store a couple of years ago. Love returning from time to time to see what new stock is available. Honestly the prices and quality labels you get are completely amazing. Past experience of customer service was very good too. Thanks guys, happy to keep returning and supporting your lovely business :)

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought shoes from this site

I bought shoes from this site. and they sent me a different color but the same size shoe that wasn't even on the site. and I contacted them. they sent me the color shoe I wanted in just 20 hours. and I told them I now had two shoes. they said "it's our fault so you can have them both"! it's the first time I've ever experienced anything like this! and I'm in shock. shipping speed, customer service and gift! a great site!

29 augustus 2024
Review zonder uitnodiging
Logo Sale Lab

Antwoord van Sale Lab

Thank you so much for sharing your experience! We’re really glad we were able to quickly get the correct pair out to you and turn things around. Mistakes can happen, but we always want to make it right — and we’re so pleased you were happy with the service and speed. We truly appreciate your kind words and support

— The Sale Lab Team 🖤

Beoordeeld met 5 van de 5 sterren

Got some absolute bargains!

Got some absolute bargains!! Easy to order, good communication, quick delivery and quality items…will be buying again!!

20 augustus 2025
Review zonder uitnodiging
Logo Sale Lab

Antwoord van Sale Lab

Thank you so much for your lovely review! We’re thrilled to hear you found some great bargains and were happy with the ordering process, communication, delivery speed, and quality of your items. It means a lot to us to know you’ll be shopping with us again, we can’t wait to welcome you back for more finds soon

— The Sale Lab Team 🖤

Beoordeeld met 5 van de 5 sterren

Good choice of brands easy to order…

Good choice of brands easy to order good price and speedy delivery Many Thanks

14 augustus 2025
Review zonder uitnodiging
Logo Sale Lab

Antwoord van Sale Lab

Thank you so much for your kind feedback! We’re really glad you found the ordering process easy, loved the brands and prices, and received your order quickly. We appreciate your support and look forward to seeing you shop with us again soon
— The Sale Lab Team 🖤

Beoordeeld met 1 van de 5 sterren

I had few good experience with them but…

I had few good experience with them but recent experience was terrible . They use DPD and I was stuck at home all day waiting the parcel as I need PIN code and need the parcel for holiday and if missed today I will be away for 2 weeks so it will go back to them with a chance it will get lost . I didn’t like their delivery service . I paid 12£ for delivery and it has been terrible and useless

22 augustus 2025
Review zonder uitnodiging
Logo Sale Lab

Antwoord van Sale Lab

We’re sorry to hear you were unhappy with your recent delivery experience. For security reasons, we use DPD’s PIN service for all luxury items, as this ensures parcels are handed directly to you and not left unattended. This added security is in place to protect both our customers and their purchases.

If you download the DPD app, you can update your delivery preferences (including rescheduling or changing times) to better suit your schedule. All of this information is clearly outlined on our Shipping page, along with other useful details regarding our delivery process, which we encourage customers to review before placing an order.

We understand this may not have been as convenient as you had hoped, but the system is designed to ensure your order arrives safely in your hands.

— The Sale Lab Team 🖤

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