The Shutter Studio - Plantation Shutters & Blinds Reviews 654

Ordering the shutters was a simple process, the delivery was a simple process, however the installation was shocking, I had two separate installations, the first one being my living room bay window, 2 different colours of silicone used on my living room to seal gaps, white at the top and clear at the bottom and left hand side which look yellow and am unable to access my window handles properly so cannot take the key out once locked. The bedroom bay window looks awful there is in excess of 18mm of silicone on parts of the window frame. I called to complain about these issues, the customer service has been good and the team are due to return to rectify, I was told that they would be using slips to replace the excess silicone on the upstairs window, and that they would have to either remove the living room bay shutter completely and re align or replace the handles with a thinner version, whilst I am happy that my issues will be rectified I am concerned at the fact that the installation guys did not interact with me at any point stating these issues, I am having to have more time of work for the team to come and rectify poor quality of workmanship. Would I recommend The Shutter Studio, unfortunately not.

The team have returned to rectify the issues I stated above, the shutters now look so much better, like I stated above the customer service has been very good, the only reason I have not updated from 1 star to 5 stars is because of the initial problem.

I was very happy with the Shutter Studio Team from start to finish.
All the staff I dealt with were all very friendly and very helpful. I was kept informed about my product right up to completion. One of the best company for service I have experienced for a while. Highly recommend them. 5 Stars all the way.

Beautiful plantation shutters.
Have used this company before .

The whole experience with the Shutter Studio has been pleasant and thorough. The measuring up and quotation process was quick and efficient and fitting was excellent. Communication was very good and well managed. Thank you!

Great service installing blinds in bedroom. Pleasant installer and surveyor and great aftercare so far.

An excellent job from a very helpful and efficient company.

Would recommend the Shutter Studio without hesitation. Excellent quote, viewed samples and finishes and had all of my questions answered. Customer service team very responsive on email. Installation to a very high quality, very polite, efficient and clean. Paid as quoted and very happy with the result. Nice to use a family run business, rather than a large company like Hillary's.

All stages of the processes (e.g. measurement, shutter types and installation) was explained during the initial sales meeting, and all went all as discussed.

The only issue was the delay in shipment, but this was also raised during the initial meeting, and we were informed of the timescale for any delays.

Would recommend The Shutter Studio and our neighbours have been around to take a look.

I am very happy with my blinds they transform the bedroom they are very good quality and the fitting was mess free . I would recommend the shutter studio they are very helpful and professional company.

Roberto came to measure up for our gorgeous plantation shutters and was really thorough and knowledgable, instantly putting us at ease. Big shout out to Sam and Nick who fitted our shutters and blinds- they were very professional and accommodating, they were extremely respectful and quiet when I was trying to navigate work calls and our dogs and did a fantastic job!

Arrived and left on time. Team was efficient and friendly,they pointed out an error took photos and said that a small panel would be replaced. They left the rooms tidy and gave us a walkthrough as to how to use the shutters and care for them. Job well done.

The Shutter Studio were very good at keeping in touch, giving us updates on when the shutters would be arriving and then promptly arranging an installation date. The installer was extremely efficient and we are really pleased with our new shutters.

Nice company to work with. They are very efficient, even though their suppliers are quite slow with the delivering of the blinds. Communication is clear and very polite. I'll recommend them 100%

Quite forward process and very informative team at shutter studio. precise survey and easy installation. Happy with the finish product. looks forward to do the next section.

Great service! Kept us up to date at all times.

The blinds are amazing. Thanks

The team that installed our shutters showed skill, professionalism and kindness to the environment.

Great service from start to finish. This is the second time using Shutter Studio, previously I had venetian blinds installed. This time around I had shutters installed.

I managed to book an appointment for a measurement soon after my initial call. The person attending was very helpful and brought all samples to my house. This was then followed by a quotation. I had to wait a few months for the shutters to arrive, this is common as it is being delivered from overseas. On the installation date, the installer arrived promptly as scheduled and installed the shutters perfectly. He spent a lot of time to ensure the finishing was done to a high standard. Very impressed with their service.

Really pleased with my shutters. Good customer service, quality and affordable.

My whole experience has been a very positive one. The initial consultation was informative and based on that, I was happy to accept the quotation and place my order. I was kept advised throughout the waiting time. The fitter arrived on time, carried out a really professional job and I am delighted with the end result. Based on my experience, I would be happy to recommend. Many thanks.

Thank you for an excellent job.
Everything from first contact, to the instalation being completed was completely satisfactory.