I have order a product and never received it. The Shop tracking says it was delivered to Epping and I live in Bellbird Park Qld. I feel I have been completely ripped of and will not deal with this co... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Website easy to navigate & as was ordering. My items were packaged carefully, dispatched promptly & arrived in Perth very quickly (Express Shipping option). TSSC have a very extensive range of h... Toon meer
I love The Skin Science Company! I’ve been ordering regularly from them for a few years now and they’ve consistently delivered high quality products, timely delivery, fair prices and great service.... Toon meer
Beautiful, pure oils that are well priced. I'm pleased I purchased the larger bottles, the peppermint oil is keeping the ants away nicely. Excellent communication, and super fast delivery. I couldn... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Affordable, High-Quality Australian Skincare You Can Trust At The Skin Science Company, we believe that premium skincare should be accessible to everyone — without compromising on quality. Proudly based in Melbourne, Australia, we specialise in affordable, science-backed skincare products made from locally sourced ingredients. By buying in bulk and using minimal, eco-conscious packaging, we're able to deliver effective formulations at honest prices. Our approach is rooted in transparency, simplicity, and integrity. Each product is thoughtfully formulated to nourish and support your skin using ingredients you can understand and trust — no gimmicks, no inflated markups. Whether you're shopping for natural skincare oils, hydrating serums, or DIY raw ingredients, The Skin Science Company is your go-to source for Australian-made skincare essentials that combine value and performance. Join thousands of Australians choosing smart skincare that works — because great skin shouldn’t cost the earth.
Contactgegevens
12/543 Cooper St, Epping, 3076, EPPING, Australië
- customercare@theskinsciencecompany.com.au
- theskinsciencecompany.com.au
4,5
Uitstekend
307 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great products
15 december 2024
Your products are great and your…
Your products are great and your service is always fantastic⭐⭐⭐⭐⭐
3 januari 2025
One happy customer!
I love The Skin Science Company! I’ve been ordering regularly from them for a few years now and they’ve consistently delivered high quality products, timely delivery, fair prices and great service.
Over the years I’ve noticed a big variety of oils, serums, powders, bases etc be added to their product lines which makes it a one stop shop for me - All being ethically sourced and of the highest quality, organic etc.
The fact they’re an Australian company is an added bonus.
12 december 2024
Wonderful product
Wonderful product. Leaves your skin so soft. Highly recommend this company.
11 november 2024
Great products and fast shipping
13 oktober 2024
Perfect service and sending overseas.
Perfect service and sending overseas.
We received the products in a timely manner and well packed!
14 oktober 2024
Extensive Range, Prompt Dispatch
Website easy to navigate & as was ordering. My items were packaged carefully, dispatched promptly & arrived in Perth very quickly (Express Shipping option).
TSSC have a very extensive range of harder to source carrier oils & butters.
Products seem to be good quality.
13 oktober 2024
Product not as expected
Product I received looks nothing like I thought it will. Body butter is semi liquid. After speaking to customer service it turns out it is refined in some way. I wish there was a more accurate description of it on the website. Product smells nice like coco butter, but is quite oily, whipping helps with the texture. However I was looking for a pure unrefined Cupuaçu butter ( which seems to be unobtainable in Australia). Responsive customer service so bonus points for that.
6 oktober 2024
Review zonder uitnodiging
Fast & correct
My order came quickly and was exactly what I ordered. Great products.
Thank Yo So Much
12 september 2024
Great products + efficient delivery
Great products + efficient delivery - will continue to use.
12 september 2024
Great range but mixed delivery
Ordered a package of 2 100ml bottles of Amal oil. They came in 2 separate packages but did arrive timely.
Good quality, am enjoying their range of skincare and Haircare products.
14 juli 2024
Soooo easy to browse the website
Soooo easy to browse the website, find what you want, buy it and it’s sent out quickly. Highly recommend this company.
12 juli 2024
Absolute rubbish
Absolute rubbish. Completely misleading! Purchased 500 ml of pure lavender essential oil. Was not essential oil and did not even smell like lavender. No phone number to contact them. Hopeless. Beware don’t get scammed.
2 augustus 2024
Review zonder uitnodiging
Antwoord van The Skin Science Company
Thank you for your feedback. We are truly sorry to hear that you are dissatisfied with your purchase.
Our lavender essential oil is sourced from reputable suppliers, and we take great care to ensure the quality of all our products. We understand that scent perception can vary greatly, and we regret that this product did not meet your expectations.
While it’s uncommon for pure essential oils to have the characteristics you described, we want to ensure you are fully satisfied with your purchase. We did offer a free return and refund option in our previous communication, and we are still happy to honor that. If you would like to proceed with the return, please let us know, and we will arrange it promptly.
The customer service is excellent and…
The customer service is excellent and prompt delivery.
18 juni 2024
Changes to my skin while using HA Serum…
Changes to my skin while using HA Serum every after my shower. My skin is moist and smooth.
23 mei 2024
Great quality and price
Great quality and price. The items arrived promptly and really well packaged. Customer service is excellent. I will definitely buy from this company again.
30 mei 2024
Review zonder uitnodiging
Fab company
Great products, best prices (ive researched), quick delivery and great customer service. Thank you!
17 april 2024
Company delivery is fast after order has been paced
Company inventory was easy to navigate and delivery was prompt. Even when 1 product was out of stock I received this product within days of original order. Found them to be fast and efficient, with comparable prices.
19 april 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.