Having bitten the bullet and decided bald is best I've had a couple of head shavers over the past couple of years and although they've done the job I was having to finish the job with a razor to ge... Toon meer
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I've tried a few head shavers over the years, but the Smooth Geezer Head Shaver is on another level. The shave is incredibly close, it's comfortable to use, and it glides effortlessly over my scal... Toon meer
Bedrijf heeft geantwoord
My partner ordered me one for Father’s Day 6 weeks ago today. Product still hasn’t arrived, spoke to customer service via the phone number 3 times still not resolved scammed of £95 avoid!
Bedrijf heeft geantwoord
So far so good! It's early days yet but after trying the Skull Shaver (not a comfortable shave at all) and Remington RX7 (packed up after 4 months but a good close shave) I opted for the Smooth Geezer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Smooth Geezer is a UK head shaver brand I started after getting fed up with the industry as it stood, big companies churning out products that don't last, backed by marketing that oversells and support that disappears the moment something goes wrong. I wanted to do things differently, build something I'd actually stand behind personally, and make sure that if you ever needed help, you were talking to me and not a script. It's still a small, founder-run operation, and that's on purpose.
Contactgegevens
Verenigd Koninkrijk
- Reply@thesmoothgeezer.com
- thesmoothgeezer.com
4,0
Goed
25 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Fantastic service could not have done…
Fantastic service could not have done more
16 juli 2026
Review zonder uitnodiging
Antwoord van Thesmoothgeezer
Really glad to hear it, thank you — appreciate you taking the time to say so.
Selling a Cheap White Label Product With Dishonest Marketing
I've recently been looking into head shavers, so this appeared into my feed. I noticed the marketing was very aggressively based around criticising other models with the founder, Leo, specifically claiming he had "built his own" shaver to address their shortcomings. He also claims that this is the only shaver on the market with a dual-speed motor. However in my research I quickly discovered the smoovhead.com shaver which looks identical, has the same features (including that dual-speed motor which no other shaver supposedly has), and is half the price (around £50), shortly followed by the Kensen S32, £36 on Amazon, and finally the Fanke FK-8780, £15 on Alibaba for one, around £8 if you buy in bulk with options to add your own branding, packing, etc. All with the same features. Basically, they appear to be selling a cheap white label product at around 1000% markup, charging twice as much as the nearest competitor, while claiming to have designed it themselves, and that it's the only one with those features. When I asked them about this on one of their Facebook ads, instead of engaging with me, they appear to have blocked me instead, which I think goes some way to confirm that this is what they are doing. If you want one of these, I would suggest not rewarding these shady practices and buying one of the cheaper options.
e: They have now responded to this. I can't reply to that, so I'll update my review with my responses to that.
- Completely failed to address that they told a straight-up lie about being the only shaver on the market with a dual speed motor (I'd post the video where they do this, but they blocked me so I can't find it now) when there are several others. If they are willing to lie about that easily verifiable fact, can we really believe the claims about motor components, blade tolerances, quality control etc. that we can't verify? I don't think so.
- Trying to paint me as some sort of serial whinger or dishonest reviewer. Apparently this "isn't my first go at a review like this" and claiming it's a "bit of a hobby". What is "a review like this"? A negative one? I'd invite people to look at my review history, but if you can't be bothered, I'll summarise for you: I've left 8 negative reviews on Trustpilot over 8 years. 1 a year. Some hobby! Not exactly doing it all the time, am I? In that time I've also left 8 positive ones, and 1 mixed one. An exact 50/50 split. Seems like I'm pretty fair to me. OK, maybe "a review like this" is one where I haven't actually bought the product? No. Every one of my other reviews is for a product or service I have bought or used. This is the exception, and is about my experience with the company. Trying an ad hominem attack to discredit me is similar to their marketing approach - constantly attacking competitors instead of focusing on themselves and their own product.
- They also claimed they blocked me because I didn't "reach out directly". I asked them a direct question on one of their ads, how is that not reaching out directly? No, they blocked me because I asked publicly instead of privately. Luckily they can't do that here.
- Finally, since we're here, let's throw in a bonus one: Currently the product listing on their website (although I'm sure they'll change it now) for their head shaver says that if you have a problem with a Pitbull Skull Shaver you'll be "ignored. no support. no help". I had a problem with a Skull Shaver a couple of years ago. Contacted them, and had a brand new one sent out to me within a week. More lies.
This is not an honest brand.
edit 2: As one, final note, I'd invite anyone reading this to look at the dates on the reviews. Note how many there were before this one (about 3, no new ones since June). Now note how many were posted in the 24-48 hours after Smooth Geezer responded to this one. "Unprompted" reviews? Anyone believe that?
15 juli 2026
Review zonder uitnodiging
Antwoord van Thesmoothgeezer
Cheers for the deep-dive research, Tom, genuinely impressive for a product you've never touched. Shared manufacturing is completely normal in this industry, most hardware brands (electronics, kitchen gadgets, you name it) source from a small pool of factories and then differentiate on QC, support and what happens after you buy. That's not a scandal, that's just how the supply chain works.
But here's the bit research from the outside won't show you: two shavers can look identical in photos and be worlds apart in the hand. Tolerances on the blade guard, the grade of motor components, the quality control on the batch, the actual failure rate over 12 months, none of that shows up on a product listing. It shows up when the £15 one dies in month three and there's no one to call. That's the level of build we've actually gone into, not just the bit you can see in a photo.
Which brings me to the real point: you haven't bought one. Not from us, not from Smoovhead, not the Kensen, not the Fanke. You're building a whole theory off spec sheets and Alibaba listings. We offer a 30-day money-back trial, so genuinely, if you think they're all the same, buy the lot and test them side by side. If ours doesn't hold up, send it back, no argument. That's a much stronger review than a listing comparison.
And as for the blocking claim, we don't block people for asking questions, only for arguing in ad comments rather than reaching out directly. I'd also gently point out this isn't your first go at a review like this, so this feels less like a genuine gripe and more like a bit of a hobby at this point. Door's always open if you actually want to try one.
Genuine review
Genuine review. Have had other more expensive brands of headshavers and none of them have worked, they took half an hour plus of painful effort to do a poor job. This one actually works, I'm amazed. Took 3 minutes tops to shave my head. Would definitely recommend
17 juni 2026
Review zonder uitnodiging
Antwoord van Thesmoothgeezer
This is the exact reaction we built the thing for. So many of the pricier brands out there focus on the box and the branding rather than the actual shave, glad you finally got one that just does the job properly. Three minutes and done is exactly how it should be, not half an hour of fighting it. Really appreciate you taking the time to write this, comments like this make all the R&D headaches worth it. Enjoy the extra 27 minutes back every morning 😄
Recieved my shaver today delivered…
Recieved my shaver today delivered quickly. Tried it for the first time. Fantastic bit of kit. Well made. Great shave. Definitely recommend 👌🏼
16 juni 2026
Review zonder uitnodiging
Antwoord van Thesmoothgeezer
This one made our day, genuinely. Glad it turned up quick and the first shave delivered right out the gate, that's the whole point of the thing. Thanks for taking the time to write this, it really helps. Enjoy the smooth head 👌
Smooth geezer not as smooth as pitbull skull shaver
After my skull shaver packed in. I decided to give smooth geezer a go . Because it comes with lifetime guarantee. But I find the skull shaver is much better shave and lot smoother than the smooth geezer. Best thing about smooth geezer is the life time warranty here is a update my new smooth geezer go a little rattle. I contacted them and sent a little video. And straight away without any problems they sent out a new replacement. Absolutely outstanding customer service. For that alone I would highly recommend the smooth geezer
14 juni 2026
Review zonder uitnodiging
Antwoord van Thesmoothgeezer
Thanks for the honest feedback, really appreciate you taking the time, especially after a bad experience with the Skull Shaver breaking on you. Genuinely useful to hear where we're not quite matching up on shave quality, that's exactly the kind of feedback that shapes what we improve next.
If you want to have a proper play with the settings first (pressure, angle, speed setting if you're on the dual-speed model) I'm happy to send over a few tips that make a noticeable difference for a lot of guys, sometimes it's a technique thing rather than the machine. And if you're still within your first 30 days, you're covered by our money-back guarantee, so if it's genuinely not the shave for you, drop us a message and we'll sort a refund, no hoops to jump through.
And for what it's worth, the lifetime warranty isn't a consolation prize, it's there so you never end up back in the position you were just in with the Skull Shaver. Appreciate you giving us a go either way.
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