The information on the website was very clear and I could easily find what I needed. The product was dispatched quickly and arrived with clear instructions about how to start using it. I'm so pleased... Toon meer
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Lees wat reviewers zeggen
Ordering and dispatch was great, Only issue was that the website was down for maintenance for a few weeks so not able to order initially.
I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Toon meer
A fantastic company to buy from. I bought a 2nd hand replacement AirPod - unfortunately it wasn’t compatible with my charging case so I emailed to explain. I received a very friendly reply almost imme... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.
Contactgegevens
PO Box 955, SK4 9FX, Stockport, Verenigd Koninkrijk
- support@thesoundcafe.co.uk
- thesoundcafe.co.uk
4,7
Uitstekend
84 reviews
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Lost an AirPod when I was out on my…
Lost an AirPod when I was out on my bike, when I got home I looked to see if there were single AirPod replacements. Apple wanted to charge £76 and I would have to wait at least a week. I found the Sound Cafe at the top of a Google search. Ordered replacement, came the next day with instruction leaflet and a link to a troubleshooting video. Works perfectly, so glad I found this site. Would definitely recommend.
11 augustus 2026
Review zonder uitnodiging
Wasn’t sure to begin with but happy…
Wasn’t sure to begin with but happy with my purchase. Comes with a guide on how to pair the pod and it was easy and delivery ide say was quick 👍🏼
4 augustus 2026
Easy to find and quickly dispatched
The information on the website was very clear and I could easily find what I needed. The product was dispatched quickly and arrived with clear instructions about how to start using it. I'm so pleased I didn't have to replace a full set.
2 augustus 2026
Reliable fast service
Reliable fast service
Just needed one air pod so perfect
Good and easy instructions
17 juli 2026
Excellent replacement left AirPod
Excellent replacement left AirPod
Works perfectly and a good price
17 juli 2026
Ordering and dispatch was great
Ordering and dispatch was great, Only issue was that the website was down for maintenance for a few weeks so not able to order initially.
20 juni 2026
These guys are great
These guys are great. Exceptional communication and really helpful. They went above and beyond to help with a problem that I had, which was truly appreciated.
Although my problem was not solved, it was not through lack of trying.
I would 100% recommend The Sound Cafe
31 januari 2026
Arrived on time and excellent…
Arrived on time and excellent replacement. Like I’d gone to the Apple Store.
13 mei 2026
Great service
Great service, easy to order replacement AirPod pro, item arrived promptly in great condition, well packaged. Thanks guys!
24 april 2026
Freddie really helped promptly resolve…
Freddie really helped promptly resolve the issue. I will revist when needed the business.
11 april 2026
Antwoord van The Sound Cafe
Hi Jonny,
We’re really sorry to hear about this - that’s definitely not the experience we want for our customers.
We haven’t received any prior contact regarding this issue, and as your order is still within both our 30-day return period and 3-month warranty, we’d be more than happy to help resolve this for you.
I’ve also reached out to you directly via email to get this sorted as quickly as possible.
Kind regards,
Freddie
The Sound Cafe
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