The TCM Group Reviews 336

What made the experience great was the supportive and relaxed learning environment, which made it easy to engage and build confidence throughout the course. The training was well structured, interactive, and practical, with plenty of opportunities to apply the skills in realistic scenarios.

I also found the guidance and feedback really helpful, as it allowed me to develop my understanding and feel more confident. Thank you to Rachael and Cam. 😊

Knowledge of the trainer and ability to engage delegates

The support, guidance, and the wealth of knowledge shared by the Mediation trainer during the mediation training was extremely good and valuable.

The training is incredibly beneficial, and I am very grateful for the training. I feel more confident now to support with Mediation meetings following my Mediation training with TCM.

Highly recommend this training for anyone interested in conflict resolution

Really enjoyed to learn about mediation and how to put it into practice, thank you!

Informative

This was an excellent and really engaging course. As an experienced HR professional who has already led and supported a large number of workplace investigations, I found it really valuable to build on my existing knowledge with guidance from someone as experienced as Cieron. The practical insight, particularly around structuring effective questions and approaching more complex investigation scenarios, was especially helpful.

The content was thorough and well delivered. It covered a lot of ground, but in a way that was relatively easy to follow. While this is definitely an advanced course and may feel more challenging for those newer to investigations, it is very well suited to its intended audience and adds real depth to existing experience.

Cieron was a fantastic facilitator. He was approachable, clearly very knowledgeable, and took the time to answer questions in detail. The discussions throughout were really engaging, and it was particularly valuable to hear about real-life experiences and how those have shaped best practice.

The opportunities to apply learning, particularly through group discussion and roleplay, were really beneficial. I would have loved a bit more of this, but there were some limitations due to group size. Otherwise, those sessions added a lot of value and helped bring the content to life.

Overall, this was a very positive experience. I’ve come away with a number of practical tools and approaches that I will use in future investigations, and I feel more confident and well-equipped in handling complex cases.

Wonderful training, insightful and took loads away.

Great experience. Polly was amazing and great training with good depth of practical vs knowledge/ theory.

Execellent trainer

It was a really great experience, and I thought the enthusiasm with which it was delivered was incredible. I saw the perfect combination of theory, individual work, and group work as a real added value.

The whole course was full of information to help in the mediation process, being given the tools and structure to be able to proceed in the future with this will be really helpful.

Great course if you can get on to it, really teaches on how to mediate between two people

A very well presented course with all the backing and information fully available.

Amazing course, very friendly and knowledgeable staff.

Excellent course and trainers

Great mediation training by an excellent presenter. Liz Patterson👏👏👏

It's been a fantastic week of learning and practicing amongst a fabulous peer group, with a brilliant trainer and really interesting and useful content. I'd recommend the TCM Mediation course and qualification to anyone interested in mediation.

Genuine and very insightful session