Was a little nervous that id get scammed especially having spent alot more in the tickets than if I had of secured them during the presale and general sales which sold out in minutes. But everything w... Toon meer
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Lees wat reviewers zeggen
Living in Townsville for 7 years now, watched the stadium being built and this was my first experience I got to watch the game and go inside the stadium. Honestly it’s was very exciting to me and see... Toon meer
The game was good, entertaining and great watching the athletes. The crowd were a bit rude during our ceremonies and complained a lot about our ground. It was a great injection of money into Townsvill... Toon meer
What an incredible night! ⚽️🇦🇺 The Socceroos match in Townsville was such a fantastic experience from start to finish. The atmosphere was amazing, the organisation was great, and seeing the b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contactgegevens
PO Box 154 Flinders Lane, 3000, Melbourne, Australië
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good very nice
Made getting tickets very easy and simple and for how late we booked snagged great seats
Everything as promised
Ordered 6 tickets to Sundays games at magic round. Easy to complete the transaction and tickets delivered as promised in the email.
Great tickets for a great price
Great tickets for a great price! We were stoked at how amazing our seats were for them price we paid.
We didn’t think we’d make it to magic round until we found ticket merchant!
Being first timer to buy ticket online…
Being first timer to buy ticket online through this platform I am overwhelmed with the process and got my ticket 48 hours before the game. I rate this as 100% user friendly
Was easy to book with
Was easy to book with, very helpful and answered quickly to my questions. Highly recommend
Everything was great except for the…
Everything was great except for the amount of times my kids and i had to constantly get up out of our seats to let the drunks through
Wow…what an experience
Wow…what an experience! The ticket purchasing was so easy to navigate, especially with the clear and simple diagrams of the stadium. The whole experience and instructions of purchasing tickets, getting to the stadium etc was easy to follow. Looking forward to next years NRL Magic Round.
Honestly I was a bit sceptical at first…
Honestly I was a bit sceptical at first about buying from a reseller site, however the 3 tickets were received by e mail 3 days from the event and they scanned fine at the gate and no issues, very happy
Booking online was super simple.
Really easy to book online. Just had to wait for the tickets to come through via email and simple as that . Booking tickets for magic round as a warriors supporter and booking in the warriors section by accident made my experience that much better. Will be using them again.
Up da Wahs
I am a big supporter for the warriors which I supported for years and too see my team beat the broncos on the big stage was a memory I will never forget, the seats I had was a great view to watch the game ,awesome atmosphere and the energy was amazing, the booking process was really easy and basically effortless the location and staff were amazing best day ever cheers.
Ticket merchant to the rescue!
I missed buying tickets for the nrl magic round when they officially went on sale but didnt have to be disappointed for long, Ticket merchant was an easy transaction to get the tickets we wanted anyway. Hassle free and we had the best time! Thanks TM.
The amazing atmosphere!!!
The amazing atmosphere, the vibes and the people!!! Actives for children to be entertained and included!
Easy service to use.
The booking process was so easy with…
The booking process was so easy with ticket merchant. I thought I wouldn't be able to find a ticket but I did and they were at great prices for the last minute find and the seat locations. Will be using Ticket Merchant again!
Ticket merchant is legit
As someone extremely skeptical of ticket resale companies I am glad to be able to recommend ticket merchant. I received my tickets the next day via an official email and it was a super smooth process. Great for people who leave ticket purchases too late.
Easy
Easy, efficient and the tickets worked. I had them the day after I purchased them online. Information seemed readily available. Overall very happy I would definitely use this service again.
Easy and reliable
Easy and reliable! No stress on the day and tickets came within expected timeframe before event
Smooth process
The process from purchase to concert was smooth and easy. Tickets were sent out weeks before concert in preparation. I admit I was nervous as not sure if was trustworthy and that I’d be sent tickets after purchasing as hadn’t heard of this service… went on to be a fun night out .
Reseller status concealed
They conceal the fact that they are a reseller by stating it across the top of their website but in minuscule font designed to ignore. I managed to complete the whole process without realising that they were not the official seller of the tickets and paid $180 too much for my tickets as a result. The person sitting next to me at the event had exactly the same experience. Why would anyone knowingly buy from a reseller if they could get a much cheaper price from the authorised ticket seller? The platform profits from scalping, but are worse, as you dont know they are scalpers and so assume the price is the base market price for that ticket. It is a similar offence to what Coles was recently convicted for in misleading customers to believe that the discounted price was off a base market price. This tactic works for products where people dont know the base price. Ticket Merchant should be fined for misleading and deceptive conduct and deregistered.
Update:
I called up 2 days ago as was suggested below by TM, and was promised a call back in 10 minutes, which I never received.
And I note that following my 1 star review there have been twentyfive 5 star reviews posted over a 2 day period including 2 reviews from the same person, a James – his only 2 reviews, which is far in excess of their average daily postings and have pushed my review to the second page (prior to this edit)…..
Update:
My apologies, you did contact me twice and I missed both.
As to your comment that some customers may not be familiar with the resale market, I can assure you that I am very familiar with reputable resale markets and as you know, my problem was related to not being aware that your site was a reseller due to your decision to put this most important of points in the smallest font on your site.

Antwoord van Ticket Merchant
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