Avoid at all costs. Tried to return some bow ties that were not the quality I had hoped for. Sent them 2 weeks ago and still not heard anything back. No delivery note so wrote my own, sent various ema... Toon meer
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Lees wat reviewers zeggen
AVOID! Tried to return 2 items as not what I hoped for (cheap and nasty quality), but there was no delivery note so had to print one out to write my reasons for return and send to the address on the... Toon meer
Superb service recovery. I was having issues reaching out to the shop, but once they were aware that I was experiencing issues, they immediately jumped to my help. And I got my items on time for my we... Toon meer
The whole process, from ordering until receiving the tie was good. Quickly dispatched, and a lovely tie to compliment a wedding outfit I wore. Great quality tie too. Highly recommend.
Bedrijfsgegevens
Geschreven door het bedrijf
At The Tie Co, we specialize in crafting premium accessories for the modern gentleman. Our collection includes an extensive range of ties, braces, cufflinks, bow ties, pocket squares, and lapel pins, designed to complement every style and occasion. With a focus on quality, elegance, and affordability, we take pride in providing our customers with products that add sophistication to their wardrobe. Whether you're dressing for a wedding, a business meeting, or a formal event, our accessories are crafted to make a statement. We are committed to exceptional customer service, fast shipping, and ensuring every customer feels confident and stylish with their purchase. Trust The Tie Co to help you elevate your look, one accessory at a time.
Contactgegevens
Verenigd Koninkrijk
- thetiecompany.co.uk
2,9
Gemiddeld
39 reviews
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Avoid at all costs
Avoid at all costs. Tried to return some bow ties that were not the quality I had hoped for. Sent them 2 weeks ago and still not heard anything back. No delivery note so wrote my own, sent various emails, contacted them via social media channels and tried to ring the number but no response on anything. A real scam.
11 augustus 2026
Review zonder uitnodiging
Fast delivery
Fast delivery, nice product- good vavalue & exactly what we were looking for ....
1 mei 2026
Easy to order and soon arrived
Easy to order and soon arrived. Not huge quality but also not expensive. A rare bargain these days. I hope to sparkle now at my next ballroom dance weekend.
24 april 2026
In short don't bother!
In short, don't bother with this company!
I ordered 4 slim ties and pocket squares for my Wedding at the start of May. One went up North to colour match the bridesmaid dress, then I ordered one to go to Plymouth and two to me. Out of the two sent to me, one was poor quality (stitching was shocking) and much longer than the other (but I let that slide) and the other was a wide version not slim (it is a wedding so they need to match). I emailed the company about returning the wide one for a replacement but no reply (24.03.26), I sent the tie back anyway the next day as per the instructions on their website, as of today (23.04.26), no replacement has been received. In the meantime, I ordered another replacement myself, the same colour and size (slim Cadbury Purple). The tie arrived........it was a different shade of purple. I emailed the company again on 15.04.26 to report this, they have not responded. Absolutely appalling customer service.
I have since bought 4 new ties from a reputable, trusted company as I can't be bothered trying to get in touch with them again.
They owe me a refund for the tie I sent back and have not replaced.
Also, for a company that claim to send all ties first class, this is also false!
*Update* As of 06.05.26, the company have now sent an apology email and refunded me.
13 april 2026
For the third time!...I have not…
For the third time!...I have not received the item. You have not responded to my previous three messages! Where is my order???
5 maart 2026
AVOID AVOID AVOID
I don’t no why I’ve been asked to do a review I placed my order on 28th January still not received said item, I’ve also messaged on numerous occasions to no avail not even had a response id avoid at all costs if I was you
2 februari 2026
If only HMRC were the same.
The description of the products was accurate.
The prices were clearly marked and competitive.
The order system was quick and simple.
Tracking of the item was effective.
Delivery was prompt and as advised.
The quality of the delivered items were as expected.
7 januari 2026
It’s difficult reaching your customer…
It’s difficult reaching your customer service. I have called the number you provided on your company website for some changes to my package but no response. Sent mails but no response.
24 december 2025
Prompt service
19 november 2025
Bought a lovely bow tie from this…
Bought a lovely bow tie from this company
Good price and excellent quality item
Would definitely recommend and use again
17 oktober 2025
The tie was poorly made and falling…
The tie was poorly made and falling apart.
It didn’t even last the night.
24 september 2025
I haven’t received my order from 25/9
I haven’t received my order from 25/9. They don’t answer in my mails.
Are they thieves or something?
25 september 2025
Awful experience
Awful experience, have been waiting for over 2 weeks for a bow tie.
On top of this, they tried to have my review taken down to hide it. This never arrived and there was no real explanation for this either. Awful company.
22 september 2025
Lovely choice of ties available fast…
Lovely choice of ties available fast delivery and very good quality
15 september 2025
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