My son’s mattress arrived today and it’s amazing. Sleeping next to him as I write this and it is so comfortable! Great quality in a size that I struggled to find anywhere else. Highly recommend and wo... Toon meer
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Lees wat reviewers zeggen
If I could give no stars I would. Took the money for a bespoke mattress (needed for a disabled mums bespoke cot size), never provided the item, and have totally avoided a meaningful resolution either... Toon meer
Easy ordering, even with bespoke sizes. Various options for every purse. Fast manufacture and delivery. Online chat available to assist if required, pretty much 24/7. Communication excellent. Only... Toon meer
Bedrijf heeft geantwoord
Wanted a new mattress for my 31 year old cot which is quite large. Ordered from this amazing company a bespoke mattress, protector and organic fitted sheet. Had email confirmation of order very quickl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Contactgegevens
Verenigd Koninkrijk
- thetinybedcompany.com
4,0
Goed
184 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent quality - easy to order
Mattress needed for a 34yr old Silver Cross cot being handed down. Off the shelf mattress sizes wouldn’t fit !! Very easy to order, excellent quality, exactly as ordered, kept informed and delivered within timeline promised - definitely recommend.
5 oktober 2022
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Product ok but long delivery
The item took more than a week to dispatch which in this day & age is very long. I also hadn’t appreciated the item I was ordering wasn’t branded but in the seller’s own packaging, the quality seems ok however.
19 oktober 2022
Antwoord van The Tiny Bed Company
Thank you for taking the time to review our products. I am sorry that you were a little disappointed, however we hope the below provides you with some further understanding of our products and services.
1. Our standard dispatch times are 7-10 days from ordering, this is clearly marked on our product listings. The reason for this is that all our products are made in-house to order to ensure the highest quality and maximum freshness. As a company we do not like the idea that new born babies could be sleeping on products that have spent long periods of time in warehousing etc..
2. All our products are under The Tiny Bed Company Brand only. We manufacturer our own range of high-quality nursery mattresses and essentials, we do not stock other brands. This again is mentioned in our product listings and footnote on our website.
We take customer service and happiness very seriously at The Tiny Bed Company, which is reflected in our other customer reviews, so I hope this provides you with some comfort in your recent purchase.
Amy Barnard
Customer Experience
Great quality and quick delivery
I purchased a baby cot bed mattress, the website was clear and easy to use. The mattress arrived in less than a week and is of great quality and a perfect fit!
10 oktober 2022
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great quality
Not had to use the mattress protector purchased yet, but the quality of the product looks great.
17 oktober 2022
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Fantastic
Product is excellent and well made. Service and delivery was excellent, would fully recommend.
25 augustus 2022
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Fast delivery looks great
17 augustus 2022
Antwoord van The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Very quick from order to delivery
15 augustus 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Perfect mattress for my grandsons…
Perfect mattress for my grandsons travel cot. Excellent quality and customer service
26 juli 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Great Travel Cot Mattress
We have a travel cot that is used at a Grandparents house while they baby sit so we wanted a quality travel cot mattress option which The Tiny Bed Company were able to provide.
The mattress itself is extremely well made with great attention to detail from the materials used right through to the stitching.
Delivery time was reasonable and the product arrived well packaged.
26 juli 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Excellent service
Made to measure cot bed mattress was quickly made and delivered and very good quality.
26 juli 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Outstanding service
Outstanding service, high quality mattress. Really happy with the purchase.
2 juli 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Beautiful handmade mattress
Beautiful mattress. Felt supportive and fitted the Moses basket perfectly. Thank you
28 juni 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Super Company
Very well made to specific measurements, the travel cot mattress arrived on time, well wrapped and in perfect condition. Superb communication with this company! Very pleased with my purchase and highly recommend to family & friends
18 juni 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Delighted with purchase and service received
Currently expecting our second baby and we are planning on reusing the Maxi-Cosi Iora we had used with our first. Unfortunately I hadn’t realised that we would require a new mattress and therefore hadn’t organised one in advance. I contacted the Tiny Bed Company a few days ago in the hope that I could order a replacement and asked that delivery could be rushed due to my due date looming.
I spoke with Kristi who honestly couldn’t have been more helpful. After relaying my email to her management team, a mattress was dispatched the same day and has already arrived.
The quality of the mattress is fantastic and so pleased with it. The customer service however was exemplary. So so delighted and grateful.
Thank you again :)
15 juni 2022
Antwoord van The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
All-Round Amazing Experience
Not only did I get fantastic customer service from these guys when I made the mistake of ordering a little too late, but we received a beautiful and amazing quality mattress that my little one has loved from first nap. Thank you so much guys!
14 juni 2022
Antwoord van The Tiny Bed Company
Thank you so much for your kind words! Glad your tiny one loves their new mattress!
Tiny Dreamer Deluxe mattress
I bought the Tiny Dreamer Deluxe mattress for my 6 month old as I noticed the one we had bought with the cot was cheap and unsupportive. Her first night on the mattress and she’s slept 8 hours straight and then straight back to sleep for a further 4 hours! She previously woke between 2-4 times.
Looking forward to seeing if this was just a one off great night or if this mattress is a game changer but so far so good!
Thank you!!
10 juni 2022
Review zonder uitnodiging
Antwoord van The Tiny Bed Company
Thank you for your kind words! We are glad your tiny one loves their new mattress!
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