The Watch Protect Company Reviews 230

TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Toon meer

Beoordeeld met 1 van de 5 sterren

I have no idea where this package is at. Tracking order just says “can’t find package”. Supposed to be delivered last week. Yet here I am, paying $100 for a cleaning kit that appears to be lost. My ba... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The Protect oil should for all automatic Watches and the you selling the same product for Rolex Watches should have Rolex watches photos and person like me think you selling fake watches in the photos... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Works great if the instructions are followed closely. I would recommend waiting longer than 30 minutes before applying additional coats and doing so in a lint free area. It does leave a light visabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

230 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

I still haven’t received my product

I still haven’t received my product. Very disappointed

12 april 2026
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Matthew, upon checking your order the we quote a standard shipping time from UK to US of 5-7 working days, having checked the tracking today which is the 7th working day - I can see the item is ready to be delivered today and should be with you shortly.

Beoordeeld met 1 van de 5 sterren

The Protect oil should for all…

The Protect oil should for all automatic Watches and the you selling the same product for Rolex Watches should have Rolex watches photos and person like me think you selling fake watches in the photos therefore this my first and last shopping from you company

9 april 2026
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Ghulam, we are sorry to hear that you was expecting a watch rather than a watch protection kit. We do not promote the sale of watches anywhere on our site and also highlight withi the title and descriptions that these are watch protection kits, and 'watch is not included'.

Beoordeeld met 1 van de 5 sterren

I have no idea where this package is…

I have no idea where this package is at. Tracking order just says “can’t find package”. Supposed to be delivered last week. Yet here I am, paying $100 for a cleaning kit that appears to be lost. My bad for ordering from a foreign company. Should have stayed within the US.

25 maart 2026
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Cade,

Thank you for your patience with this — we understand delays can be frustrating.

I’ve checked your order and can confirm it was dispatched on 27 March and successfully delivered on 9 April. While we aim for a 5–7 working day delivery window, international shipments can occasionally take a little longer due to customs processing.

We really appreciate your understanding, and if there’s anything further you need, please don’t hesitate to reach out.

Beoordeeld met 1 van de 5 sterren

Sent in snail mail not received it yet

Sent in snail mail not received it yet
Ordered on the 30th of March
I want a refund today is the 6th of April.
They took 2 days to sent it off ( sent on the 1st of April)
Tracking says it’s in London since the 3rd of April.
The timeframe is today and not arrived yet. Your reply is no good to me

30 maart 2026
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Ahmed, thank you for taking the time to leave us a review, we are sorry to hear that your order has not yet arrived, although please note in-line with our shipping timeframes, international orders once dispatched can take between 5-7 working days to arrive with you. We are still within the timeframe of delivery and expect it to be with you within the coming days. We do have a express shipping option for quicker delivery times.

Beoordeeld met 5 van de 5 sterren

Tier 2 kit

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle one, would suggest getting the second set for offered at discounted price. Happy to keep mine like it is, still doing the job intended.

9 maart 2026
Beoordeeld met 5 van de 5 sterren

Excellent!

I dealt with this business just before Christmas. Buying a new Daytona at retail, i wanted to protect the watch to ensure maximum retail value when i come to sell. having seen many videos on social media, and looking at the reviews, it was an interesting option to use TWPC but i decided to see how it went.

I must say, the quality of the product is brilliant. Especially using their scratch cream for my other rolex. really high quality!

the protection looks invisible thus far, hasn't dulled the gold, and 2 weeks in with daily wear, seems to be holding up nicely.

i also had some queries with one of the links and Chloe in customer services couldn't have been more accommodating. Responsive, friendly, helpful. Everything you want with after care. thank you, Chloe, you have secured my future custom.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I just don’t think this is fit for…

I just don’t think this is fit for purpose.

After ordering, I emailed in to make sure the Rolex 124300 kit was suitable for the newer 134300 model and I was told it was. Probably 20% of the stickers for the bracelet were not correct in size and far too small, the bezel sticker was too big and the stickers for the curved edges simply don’t stick down well enough. I wasted two hours of my time and £99 on this and want a refund as it just isn’t fit for purpose. I love the idea, the product just doesn’t do what it says on the tin to a satisfactory level. The clasp and case stickers are perfect and barely noticeable, but the rest of it doesn’t work.

30 december 2025
Beoordeeld met 3 van de 5 sterren

What happened to your packaging

What happened to your packaging? This was my second purchase from the watch protect co. The first purchase last year, all items were neatly packaged inside a precut holder. Tweezers had a rubber cap to protect ends. This last purchase had everything throw in the box with a bunch of confetti. It looked very unprofessional. My biggest regret was I referred your product to a friend based on my first purchase. Just making you aware of an observation as a customer.

29 november 2025
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Thank you for taking the time to share your feedback and for being a returning customer — we truly appreciate your continued support.

We’d like to clarify that the change you noticed was a deliberate move toward a more ethical and environmentally responsible packaging experience, not a reduction in quality. As part of this transition, we have adopted recyclable, low-impact packaging materials and carbon-neutral shipping practices, allowing us to reduce single-use plastics and unnecessary waste while maintaining the same high standards for our products.

Our focus has been to ensure that every order is shipped securely and responsibly, while also contributing to wider sustainability efforts — including verified carbon removal initiatives that offset the footprint of each delivery. This is an important step in how we continue to evolve as a brand and operate more responsibly.

We genuinely value your feedback and your recommendation of our products to others. Customer observations like yours help us ensure that our sustainability efforts continue to align with the premium experience our customers expect.

Thank you again for your support.

Beoordeeld met 1 van de 5 sterren

Empty order!

Never received shipping details, it came after the quoted timescales with an excuse of small print reasons.
Turned up (eventually) however the pack was empty! No actual protective film.
Joke of a company. Will not use again.

6 december 2025
Review zonder uitnodiging
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi James, thank you for taking the time to share your feedback. During busy times like Black Friday our dispatch times can vary from same day, which we have outlined on our shipping page. All orders are packed, sealed, and checked before dispatch, and an empty package being sent is not something that aligns with our fulfilment process.

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