My order was lost by Royal Mail and a lovely lady named Kelly helped resolve the issue fast and accordingly. I didn't face any annoyance or stress as she was eager to help. I've been purchasing from t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Decided to buy some Crest 3D professional whitening strips after seeing my daughter’s lovely white teeth! She recommended them to me and I’m half way through 20 strips and the difference is very noti... Toon meer
Bedrijf heeft geantwoord
I have been using the strips advised by my dentist as a safer method of teeth whitening, I was concerned that my teeth may become sensitive, but they didn’t, after about 25 days it made a big differen... Toon meer
Bedrijf heeft geantwoord
I have been using White Smiles for over a year and I am so super happy with their service and their products. I always receive an order email before I have even left the site. My order has always arr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SIMPLIFYING BEAUTY- ONLY BEST & GENUINE BRANDS. The White Smiles is all about enhancing your natural beauty whilst encouraging you to embrace you. Each brand is carefully chosen with the best quality assurance and only genuine products in mind. Your next step to those pearly whites everyone wants is just a click away! Our amazing products are SAFE and EFFECTIVE, that's why we are the most trusted Crest, Philips Zoom, Oral-B and Opalescence retailer. We are confident you'll LOVE your new SMILE!
Contactgegevens
Verenigd Koninkrijk
- support@thewhitesmiles.com
- thewhitesmiles.com
4,6
Uitstekend
141 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The White Smiles
Thank you so much for your kind words! We're thrilled to hear you're happy with our service, delivery, and product. If you need anything else, feel free to reach out. We're always here to help!
Antwoord van The White Smiles
Thank you for your kind words! We're so glad to hear you're happy with our service and delivery. We always provide genuine products and a seamless experience for our customers. We look forward to serving you again soon! 😊
Lovely white smile
Decided to buy some Crest 3D professional whitening strips after seeing my daughter’s lovely white teeth! She recommended them to me and I’m half way through 20 strips and the difference is very noticeable. I will be buying more to keep my white smile topped up.
9 maart 2025
Antwoord van The White Smiles
Thank you so much for your wonderful review! We're thrilled to hear that you're seeing great results with the Crest 3D professional whitening strips. It's fantastic that your daughter recommended them, and we're happy to be part of your whitening journey. Don't hesitate to reach out when you're ready to top up your smile! We're here to help. 😊
Antwoord van The White Smiles
Thank you for your wonderful review! We're thrilled to hear that you were happy with the quick dispatch and the product. We truly appreciate your feedback and look forward to serving you again!
Did a course of 14days
Did a course of 14days, thrilled with the results! Will continue to use to maintain!!!
18 maart 2025
Antwoord van The White Smiles
Thank you for sharing your experience! We're so glad to hear that you’re thrilled with the results after your 14-day course. It’s great that you’re planning to continue using the product to maintain your bright smile. We truly appreciate your feedback and look forward to serving you again soon!
Really whitened my teeth got rid of a…
Really whitened my teeth got rid of a lot of stains very pleased with both results and easy to use
9 maart 2025
Antwoord van The White Smiles
Thank you for your fantastic feedback! We're so glad to hear that the whitening treatment helped get rid of stains and that you're pleased with the results. It's great to know that you found the process easy to use as well. We truly appreciate your support and look forward to continuing to help you maintain that bright smile!
Great product
I recently tried White Smiles, and I have to say, I am thoroughly impressed! I underwent their professional teeth whitening treatment, and the results were nothing short of amazing. After just one session, my teeth looked significantly whiter, and the effects lasted for several months. The staff was incredibly welcoming and knowledgeable, which made the process comfortable and enjoyable. While the price was a bit on the higher side, the quality of service and the results definitely justified it. I highly recommend White Smiles for anyone looking to brighten their smile!"
14 maart 2025
Antwoord van The White Smiles
Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with our professional teeth whitening treatment and that you’re happy with the results. It’s wonderful to know that our team made you feel comfortable and that the quality of service lived up to your expectations. We truly appreciate your recommendation and look forward to helping others achieve their bright smiles as well
Have been using crest strips for years
Have been using crest strips for years, and The White Smiles site is always reasonably priced and quick to deliver. Cannot fault the service.
2 maart 2025
Antwoord van The White Smiles
Thank you for your loyal support and fantastic review! We’re so glad to hear that you’ve had a positive experience with both the Crest strips and our service. We always strive to offer great prices and fast delivery, and it’s wonderful to know we've met your expectations. We look forward to continuing to serve you!
Excellent
Absolutely love these strips . Easy to use with great results. Excellent service from white smiles and super quick delivery
8 maart 2025
Antwoord van The White Smiles
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the strips and are enjoying the results. It's also great to know that you had a positive experience with our service and quick delivery. We truly appreciate your support and look forward to serving you again soon!
Avoid! Sold me an open/partially used kit!
Sold me an open/partially used kit!
Customer service is also terrible…they just take your money and then ignore you if you have any issues
11 maart 2025
Review zonder uitnodiging
Antwoord van The White Smiles
We would like to clarify that we never sell open or partially used kits. All of our packing stations are video-monitored, and if any complaints are raised, we thoroughly review the footage to ensure that proper procedures are followed, and appropriate action is taken.
We also want to remind you of our Return Policy: all items returned must be in unused and unopened condition in order to qualify for a refund or exchange.
At The White Smiles, we take great pride in offering outstanding customer service, and we typically respond to inquiries within 24 hours, though we aim to reply within 48 hours at the latest. Please reach out to us directly via support@thewhitesmiles.com, and we will be happy to assist you further.
Amazing whitening strips! Best ones I’ve tried
Amazing whitening strips! The white smiles crest whitening strips are the best. You can see a big difference after one use. I always get compliments on how white my teeth are!!! I always recommend them to friends/ family & strangers.
5 maart 2025
Antwoord van The White Smiles
Thank you so much for your wonderful review! We're thrilled to hear that you're loving the White Smiles Crest Whitening Strips and seeing such great results. It's fantastic that you're getting compliments on your smile! We really appreciate you recommending them to others, word of mouth means a lot. Thanks again for sharing your experience!
Very prompt service and a great product
Very prompt service and a great product. You see a difference after only one application and it's easy to use.
27 februari 2025
Antwoord van The White Smiles
Thank you so much for your wonderful review! We're thrilled to hear that you experienced such great results after just one application. It's always our goal to provide both excellent service and high-quality products. We look forward to serving you again soon!
Disgusted by request for 5* review
Ordered from you loads of times this time I forgot the code for an extra 5% discount and emailed to ask if it could be added after the order to be honest I expected a no and that would have been fine it was my fault However I was shocked by my reply basically saying I could have the discount if I gave a 5* review for your services but not if I didn’t I’m disgusted and will think twice about using a company that has to bribe customers for good reviews
9 maart 2025
Antwoord van The White Smiles
We are truly sorry to hear that our previous communication has caused any frustration. Our intention was never to make you feel uncomfortable, but rather to kindly ask if you might consider leaving a review based on your positive experience, especially given that you’ve ordered from us multiple times, which led us to believe you were happy with our products and service. We do not, and would never, bribe for reviews.
It’s unfortunate that this gesture of goodwill was misunderstood. We truly value all feedback, whether positive or constructive, and we believe that positive reviews should come naturally from genuine satisfaction. Sadly, it’s often the case that some are more willing to share a review when dissatisfied, while those who are happy may not leave one.
Really fast delivery
Really fast delivery, great product it really worked. Will be ordering again very soon
24 februari 2025
Antwoord van The White Smiles
Thank you so much for your wonderful review! We're thrilled to hear that the product worked for you and that you were happy with the fast delivery. We can't wait to have you order again soon!
Great product
Great product, easy to order on website, good detail on each product making it easy to select the option best suited
28 januari 2025
Antwoord van The White Smiles
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our website and that you found the product details helpful. We're always here to help if you need anything else. Enjoy your product, and we look forward to serving you again soon!
Crest Whitening Strips Professional Effects LUXE 3D White
I use these strips and they really do work!!! Fantastic product and great customer service, will definitely be ordering regularly 😊
20 februari 2025
Antwoord van The White Smiles
Thank you so much for your wonderful review! We're thrilled to hear that the Crest Whitening Strips Professional Effects LUXE worked so well for you. It’s great to know you’re happy with both the product and our customer service. We look forward to serving you again soon!
Philips zoom night 16%
Great to get products I can’t easily find. The many secure options for payment made it easy and affordable to pay
The speed of delivery I think two day if that.
Great products great price speedy delivery = great company
27 januari 2025
Antwoord van The White Smiles
Thank you so much for your 5-star review! We strive to offer a wide selection of products at great prices, and we're always working to improve our delivery times.
Thanks again for your feedback! We appreciate your business.
Sincerely,
The White Smiles Team
There is a definite improvement in…
There is a definite improvement in colour , makes teeth look cleaner, very happy.
6 februari 2025
Antwoord van The White Smiles
Thank you for your wonderful feedback!
We’re thrilled to hear that you notice colour improvement and your teeth look cleaner. Your satisfaction means a lot to us.
If you need any assistance or have further questions, feel free to reach out.
Fantastic company & product
Fantastic company. Great product and excellent comms! Would not shop anywhere else for teeth whitening products
3 februari 2025
Antwoord van The White Smiles
Thank you so much for your fantastic review! We're thrilled to hear that you're happy with our products and that our communication has met your expectations. Your loyalty means a lot to us, and we're delighted to be your go-to source for teeth whitening products.
If you have any questions or need assistance in the future, please don't hesitate to reach out!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.