Hi purchased 10 tshirts paid via internet banking, haven't heard a word. Called peter 5 times emailed 4 but no response. Shouldn't take 10 days for something to come from north island. No communicatio... Toon meer
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Lees wat reviewers zeggen
I purchased a "Rose Apothecary" hooded zippered sweatshirt for my wife, and it came as advertised. Good quality, warm without being smothering, she likes it. If there were a way to check shipping an... Toon meer
Bedrijf heeft geantwoord
First time buying from wholesale! I had a great experience, I bought my dad an x files Christmas sweater which came out amazing. I was updated the entire time on processing and shipment:) will definit... Toon meer
We were very happy with the purchase of our pajamas! We bought 8 of them for a family vacation during the holiday break. I was very pleased with the quality of the fabric and how well made they were!... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Wholesale T-Shirts By VinCo was founded in 2015 by Steven to scratch your insatiable itch for cute, funny, popculture-y shirts. Since then, we have made it our goal to provide the best possible experience for you! As we grow and evolve, we have made it our priority to ensure that there is always a real person who can help you with whatever you need. We have the funny Ugly Christmas sweater, family pajamas and matching T-shirt at good prices for your various choice!
Contactgegevens
3,6
Gemiddeld
53 reviews
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No Tshirts after 10 days
Hi purchased 10 tshirts paid via internet banking, haven't heard a word. Called peter 5 times emailed 4 but no response. Shouldn't take 10 days for something to come from north island. No communication nothing. So now requesting refund so I can purchase from kmart. This order had a decline and you failed it. NOT happy.
22 maart 2025
Review zonder uitnodiging
I previously wrote a negative review
I previously wrote a negative review. Jenny did contact me. They did apologize for the mix up and I did receive my 2 missing sets. Thank you Jenny for your help! The entire family will be matching for Christmas!
7 november 2024
Review zonder uitnodiging
Poor Customer Service
I ordered 8 Christmas pajama sets. My order arrive and was missing 2 sets of 2XL. There was no packing slip with the order. Online it did show that they were all sent. I have called numerous times, having to always leave a message. I have yet to receive a return call or any kind of response. It lists 2 numbers, one is disconnected. I’m hoping that this will be resolved soon… but I feel that it may not.
24 oktober 2024
Review zonder uitnodiging
Antwoord van The Whole Sale T-shirts
Dear Jean,
We are so sorry to hear about this experience with your recent order! We sincerely apologize for the missing pajamas and the lack of communication. We've checked our records and haven't received any calls matching your description, so we're double-checking our phone system to ensure everything is working correctly. Our customer support team will be reaching out to you directly very soon to make things right. Please don't worry, we'll resend the missing 2XL pajamas immediately once we confirm the details with you. We appreciate your patience and understanding.
Best regards,
Customer Support Team
Positive shopping experience
I purchased a "Rose Apothecary" hooded zippered sweatshirt for my wife, and it came as advertised. Good quality, warm without being smothering, she likes it. If there were a way to check shipping and confirm delivery status, this might be a 5-star review. The receipt gave no way to check on the product except via phone or email, and an email response wad not as fast as I had hoped. However, once I received a reply, they were courteous and helpful.
16 januari 2024
Review zonder uitnodiging
Antwoord van The Whole Sale T-shirts
Hi Scott,
I'm sorry if there is disconnect between our communication. Sometimes our update emails may go to junk mails. If you need any assistance, you can reach to us anytime and we are happy to support!
We are happy that your wife loves the hoodie~ We can't wait for the next time!
Take care!!!
Best regards,
Claire
CS Team
Happy Campers!
We were very happy with the purchase of our pajamas! We bought 8 of them for a family vacation during the holiday break. I was very pleased with the quality of the fabric and how well made they were! Everyone loved them and all the sizes fit perfect! I would definitely recommend their products and would buy from them again in the future!
17 januari 2024
Review zonder uitnodiging
Antwoord van The Whole Sale T-shirts
Hi Brenda,
Thank you so much for your lovely feedback and sharing! We are so happy to learn that your family love the pajamas for the Christmas vacation!
We can't wait for the next time, and thank you for sharing with others about us.
Till next time, take care!
Best regards,
CS Team
SUPER company!
The customer service is FABULOUS!!! I had ordered NATIONAL LAMPOON'S CHRISTMAS VACATION pajamas for the family, and as soon as I hit the order button, I realized that I ordered the wrong ones. I got in touch with customer service right away, and they took care of everything IMMEDIATELY! Communication was great, and I always received a reply to my questions.
The correct pajamas arrived, they look great, and this company has a VERY happy customer!
9 november 2023
Antwoord van The Whole Sale T-shirts
Hi Kathy,
Thank you very much for taking the time to leave such thoughtful feedback. We are thrilled to hear you had a great experience with our customer support team and the pajamas!
We hope to serve you again soon~
Got nice product that was delivered…
Got nice product that was delivered fast from USA to Poland.
17 oktober 2023
Antwoord van The Whole Sale T-shirts
Hi Magdalena,
Thank you for your feedback, it makes other customers be more confident when shopping with us!
We are committed to bring a fast delivery and good products to customers! Thank you for shopping with us this Xmas.
Happy holidays~
- Sophie -
Great customer service
I ordered matching Christmas pajamas for my family and tracking said they were delivered October 20th but I did not get them. I contacted customer service and they responded very fast and in a couple of weeks I had my Christmas pajamas in my hand and they were even better then the picture on the website.
17 november 2023
Review zonder uitnodiging
Antwoord van The Whole Sale T-shirts
Hi Kali,
Thank you for your lovely feedback. That's what our CS team should do to provide excellent customer support!
We strive to provide a smooth ordering experience and deliver comfortable, well-made products.
Happy holidays and we hope to serve you again soon!
Quick and awesome service!
17 oktober 2023
Antwoord van The Whole Sale T-shirts
Hi Helgi,
Thank you for your lovely feedback. We can't wait to serve you next time!
I loved the shirt I ordered
I loved the shirt I ordered. It was also high quality and not cheaply made. Would order again when I need a shirt.
6 oktober 2023
Antwoord van The Whole Sale T-shirts
Hi Marlena,
Thank you so much for your feedback and being our loyal customer!
We can't wait to serve you again soon~
Great quality even better service
Great quality even better service.
I like how the product is just as describe but the customer service was special. Keeping me updated on the status of my product helps a lot
25 september 2023
Antwoord van The Whole Sale T-shirts
Hi Jeffrey,
That's what we strike to provide an excellent customer service. Thank you so much for shopping with us!
great product and service!
14 september 2023
Antwoord van The Whole Sale T-shirts
Hi Anon,
Thank you for your lovely feedback. We can't wait to serve you next time!
Happy holidays
Antwoord van The Whole Sale T-shirts
Hi Linda,
Thank you for your lovely feedback. It makes other customers be more confident in shopping with us!
Happy holidays!
The customer service is AMAZING
The customer service is AMAZING. "I" made a mistake in my order and the company was SO quick to fix MY mistake and get the the exact items i needed. The quality is superior and my family will be thrilled with their yearly UGLY SWEATERs . I will Definitely be ordering again
29 augustus 2023
Antwoord van The Whole Sale T-shirts
Hi Terri,
So great to hear your feedback, we always want to bring the best experience to customers. Just bring your issues to our attention and we would support at our best!
We can't wait to serve you again soon !!!
-Customer Support Team-
Adorable matching family pajamas!
Very cute matching pajamas for my family cruise, we can’t wait to wear them! Customer service was wonderful and helpful!
3 september 2023
Antwoord van The Whole Sale T-shirts
Hi Nicole,
Thank you for your feedback. We strive to create a fun and comfortable shopping experience with matching pajamas so we apologize if we missed the mark there. We would like to clarify that both packages were delivered in your mailbox. Our support team has contacted you via email to update order status.
It would be helpful if you check your mailbox again. Please let us know if you don't find the package, our team are always here to make it right.
Thank you for your patience and hope to hear good news from you!
-Customer Support Team-
Antwoord van The Whole Sale T-shirts
Hi Patrick,
Your feedback made our day! Thank you so much for shopping with us and we can't wait to serve you next time.
Happy holidays.
Customer Support team
Very long delivery time
Very long delivery time, too long, few weeks..
T-shirt made from thinn material
25 juni 2023
Antwoord van The Whole Sale T-shirts
Hi Krunoslav,
I'm sorry for the long delivery time of international shipping. If you have a needed date next time, please let us know so we could support upgrade shipping.
Hope to serve you next time and we are committed to provide excellent customer service!
Thank you!
My experience was great
My experience was great! There is excellent communication and the products are quality!!
28 maart 2023
Antwoord van The Whole Sale T-shirts
Hello,
We had a great time supporting such a lovely customer as you too!
Can't wait to serve you again in the future !!!
Ordering was quick and easy
Ordering was quick and easy. Item arrived when I was expecting it.
3 maart 2023
Antwoord van The Whole Sale T-shirts
Hi Michael,
It's so great that you had a good experience shopping with us. Can't wait to serve you again!!!
Thank you,
Customer support team
The saying on the shirt is what made me…
The saying on the shirt is what made me make the purchase,it was perfect for the person I bought it for
13 februari 2023
Antwoord van The Whole Sale T-shirts
Hi Karen,
So great that you loved the shirt and its saying! Hope you have a great time wearing it. Thank you!!!
-Customer Support Team-
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