The Yellow Van Company Reviews 

1.570
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Used Yellow Van twice, for a small move and a really big one! Fantastic both times, really personable and responsive, hardworking and efficient. I felt a huge weight lifted off me (literally and fi... Toon meer

Beoordeeld met 5 van de 5 sterren

Harry has been fantastic and so was the overall experience with the company. A few tips to add: - Charging by time, as the The Yellow Van Company does (as opposed to charging by volume) has both... Toon meer

Beoordeeld met 5 van de 5 sterren

Harry has been absolutely AMAZING with helping us moving homes! From helping us carry the boxes and all our stuff and carrying them again on the stairs at the new property. I would highly recommend hi... Toon meer

Beoordeeld met 5 van de 5 sterren

This is my 6th or 7th time with YellowVan, I've moved too much in the last 8 years, but can always thrust this company for good service. Harry and Neil were on time, very friendly and informative, we... Toon meer

Bedrijfsgegevens

  1. Rederij

Informatie afkomstig van verschillende externe bronnen

The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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Heeft 50% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(1.570)

157 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic team

Used Yellow Van twice, for a small move and a really big one! Fantastic both times, really personable and responsive, hardworking and efficient.
I felt a huge weight lifted off me (literally and figuratively) when they turned up for the move.
Thanks so much guys!

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Harry has been absolutely AMAZING with…

Harry has been absolutely AMAZING with helping us moving homes! From helping us carry the boxes and all our stuff and carrying them again on the stairs at the new property. I would highly recommend him to all my friends and family.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Easy to get quote and book. Harry provided a great service - on time, careful with things and friendly.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Harry has been fantastic and so was the…

Harry has been fantastic and so was the overall experience with the company.

A few tips to add:
- Charging by time, as the The Yellow Van Company does (as opposed to charging by volume) has both its advantages and disadvantages. The price I paid with TYVC was very competitive (in fact it was the best quote I got) yet it is very easy to underestimate the time you need for a move. I was lucky enough that my move was finished exactly in 3 hours that I paid for, but it could have easily taken considerably longer.
- Even though I was moving just 1 bedroom flat, in hindsight I wish I booked a 2 man team rather than just one mover, as it would have been well worth the money. I’m a reasonably strong and fit person, but having to carry heavy boxes for 2 hours (in order to stay within the time I initially paid for) in close to 30 degrees outside is no joke.

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honestly amazing

Honestly amazing - Harry was so helpful, making a very hot and large move manageable - would 100% use again!

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I used Yellow Van Company on my last…

I used Yellow Van Company on my last move and had a great experience so didn’t hesitate to book them again. Was helped my Harry and Neil this time round and again had a great experience. They both took great care of all my stuff and good help when there was a mix up with my storage place. Highly recommend.

11 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great move, repeat customer for years

This is my 6th or 7th time with YellowVan, I've moved too much in the last 8 years, but can always thrust this company for good service. Harry and Neil were on time, very friendly and informative, we had a good plan in place once seeing the narrow stairs. The move went well and until next time YellowVan!

11 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good service

Timely arrival, friendly staff, handled with care, kept up to date with timings, Nick and Jimmy were excellent and helped make this move very efficient and stress free

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

⚠️ WARNING

⚠️ WARNING: DO NOT USE THIS COMPANY – Absolute Scam, Damaged Belongings, & Zero Responsibility!
I am writing this review to strongly warn everyone: DO NOT book this company. If you do, expect your belongings to be broken, your money stolen through deliberate delays, and to be treated with absolute disrespect.
I used to use this service in the past, and my friends did too with good experiences, but their service now has hit rock bottom. It is utterly terrible.
Here is what happened during my move:
Deceptive Booking & Size Scam: I explicitly booked a van suited for a 3-bedroom property. When they showed up, they ridiculously claimed that their largest van only fits a 2-bedroom property! It is completely laughable. They lied during booking just to take the job, and then blamed ME for having "too many items" to evade responsibility.
Tardiness & Lazy Work: They were scheduled to arrive at 10:00 AM, but didn't show up until 11:00 AM. Once they arrived, they worked half-heartedly, handling everything carelessly, and destroyed my belongings in the process.
Deliberate Delay to Extort Money: I paid extra to book additional movers so the job would be done efficiently. Instead, they intentionally slacked off and dragged out the time just to push the clock over my booked hours so they could charge me extra money.
Zero Accountability & Disgusting Service: When items were damaged and issues arose, they completely denied responsibility and shifted all the blame onto me. When I tried to resolve this via email, they ignored me entirely and offered no compensation whatsoever.
I paid a substantial amount of hard-earned money, yet I was treated so poorly—it felt as if I was begging them for a favor rather than paying for a professional service.
Save your money, your sanity, and your furniture. Stay away from them unless you want your property destroyed and your money stolen!

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service!

Tom and Joe were exceptional and extremely friendly, we moved to Sheffield from London and they were really efficient! It was a pleasure taking the trip up with them and wish them all the best - Omar.

30 juli 2026
Review zonder uitnodiging
Logo The Yellow Van Company

Antwoord van The Yellow Van Company

Omar, thank you — London to Sheffield is a long day on the road, so it's great to hear it went smoothly. Tom and Joe are good company as well as good grafters, and we'll pass this on to them both. Long-distance home removals out of London are a big part of what The Yellow Van Company does, and with over 1,500 Trustpilot reviews behind us we've learned the trip north comes down to the crew as much as the van. All the very best in Sheffield.

Best, The Yellow Van Co.

Beoordeeld met 5 van de 5 sterren

Great service!

Great service!! They helped me move my house - very friendly, professional, fast and helpful! I always use yellow van when moving and always have the best experience!! Amazing service!! Thank you so muchhh!!!

29 juli 2026
Review zonder uitnodiging
Logo The Yellow Van Company

Antwoord van The Yellow Van Company

Thank you Valerie — lovely to read, and it means a lot that you keep coming back to us for your moves. The crew will be chuffed to hear they were friendly, professional and quick with your house move. That's exactly what we're aiming for at The Yellow Van Company, a family-run household removals company based in Mitcham and covering Wimbledon, Sutton and the wider South London area, rated 4.9 from over 8,000 reviews. Here whenever you need us next, and do pass our name on if anyone you know is moving.
— The team at The Yellow Van Company

Beoordeeld met 5 van de 5 sterren

Thank you!

Harry helped us move, and we had a very smooth experience!

26 juli 2026
Review zonder uitnodiging
Logo The Yellow Van Company

Antwoord van The Yellow Van Company

Thank you for the review — really pleased the move went smoothly for you. Harry will be pleased to hear that; I'll pass it on. We're a family-run removals company covering Croydon, Battersea and across South London, using our own trained crews rather than subcontractors. Any time you need us again, just give us a shout.
— The team at The Yellow Van Company

Beoordeeld met 5 van de 5 sterren

Harry was fantastic with helping me move home

Harry was fantastic with helping me moving my home - very efficient and kind

26 juli 2026
Review zonder uitnodiging
Logo The Yellow Van Company

Antwoord van The Yellow Van Company

Much appreciated, Wojciech. Efficient and kind is a hard combination to get right on moving day, and Harry manages both. The Yellow Van Company is a family-run home removals firm covering South London, Mitcham, Surrey and Crawley, and our crews get named in reviews like this more often than not. Hope you're settling in.

Best, The Yellow Van Co.

Beoordeeld met 5 van de 5 sterren

Really good service

Joe and James were absolutely brilliant yesterday. They were really friendly and had a can-do, we-can-get-all-this-in attitude. I'm not sure how they fitted everything in the van, but they did. Thank you.

18 juli 2026
Review zonder uitnodiging
Logo The Yellow Van Company

Antwoord van The Yellow Van Company

Aled, this made us smile — thank you. Getting everything to fit is half the skill of the job, and Joe and James are proper Tetris players when it counts. The Yellow Van Company is a family-run removals firm working across South London, Croydon, Mitcham, Wimbledon, Morden, Surrey and Crawley, and loading properly is something we drill into every crew because it's what keeps a move to one trip instead of two. Really glad it went well for you.

Best, The Yellow Van Co.

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