Thickbroom Mortgages Reviews 

Laura and Steve at Mutatio have been incredibly helpful in setting up a mortgage for me. They explained all the proceedings and options thoroughly, and were very patient in getting all the info needed which, being self-employed, was considerable. As I needed a mortgage with short notice I really appreciated their efforts to push it through quickly too. Thanks both!

Laura was fantastic to work with, very responsive and clear in providing all the information I needed to make my mortgage decision.

She made the process incredibly easy and I'm delighted with the outcome.

Laura has been amazing with our new mortgage. Friendly, professional and always available to answer any questions. I couldn't recommend her services any higher.

A true pleasure.

I contacted Steve Measures to look at Property Insurance.
He took a few details and said he would get back to us, which he did within the hour with two options from one insurer.
We took up one of the options and after a few more questions Steve again said he would get back to us, which he did, this time with the insurance proposal which we accepted.
Steve set up the bank details and basically our insurance was set.
This was the easiest insurance application I have ever done with absolutely no queries, I would definitely recommend Mutatio.

Incredibly helpful and informative. Couldn't have asked for better service.

Laura was so helpful in working through our needs and circumstances, especially as I am self employed which takes a bit more time and information to build before getting a mortgage offer. Laura was also patient whilst we collated info our end and was always quick to get back to us with info and explanations.

Laura has been excellent, patient and responsive with our mortgage process

Whilst sitting having a coffee with Steve he mentioned about houses in Trust and the need now to ask your insurance company if they will insure you. This was something I was not aware of. Having checked with my house insurer the put me on 7 days notice of cancellation stating they don’t insure houses that are in Trust. Steve sorted me new house insurance straight away with no pressure to purchase. So pleased he mentioned it to me. Thanks Steve.

We were very pleased with the service from mutatio and Steve measures was very reassuring returned our calls promptly and we would recommend him to anyone.

Both Laura and Steve were fantastic. They always had time to answer my many questions and were on the ball at each step of the process. What could have been a very stressful experience was made easy! Id highly recommend them.

i cant thank laura enough for her efforts ours was a long winded process with lots of hurdles but she was always back with a positive when things went wrong due to the nature of it all, what a complete star and i will recommend her to any body i know in future thanks again laura :)

We have used Laura a few times with mortgage renewals. She has excellent knowledge of the market and was flexible to our needs. Our situation kept changing but this did not phase her. She was professional and patient with us and completed the process promptly and accurately.

Laura Rathbone arranged our re-Mortgage. She was wonderfully helpful and made the whole thing a very good and easy experience. Laura was always easily contactable and able to answer questions clearly. She gave us a lot of confidence through her knowledge and professionalism. I would highly recommend this lady and the service to anyone.

Laura Reay really is amazing! I've heard horror stories when trying to get mortgage when self employed, but she made it all possible, communication was 10/10. I was informed of any updates daily and she was available all hours. Nothing was too much to ask for and she explained in detail the reasons behind everything, I became quite educated by the end of it all, haa! everything ran smoothly and wasn't stressful at all, she really does know her stuff and actually cared as much as we did to get the house we wanted. Laura makes it a pleasure moving house and is so so nice. I will always recommend and use Laura going forward for anything else house related if needed. She also helped me find the best people for other things such as house insurance and any other advice with being new to it all. I didn't have to spend hours researching myself or asking people, she had the answers to everything. Highly recommend, Thank you Laura!

Steve and Laura have been incredibly helpful and have guided me through the intricacies of sorting out my mortgage for my first home purchase. I was initially daunted by the prospect of arranging a mortgage however it was a breezy experience as Steve has always been easily contactable and what’s more managed to get me a great deal that I’m very much pleased with. I’m looking forward to recommending friends to Muatio!

Steve supported us in getting our mortgage for our first home, and he absolutely went above and beyond to support us, communicating every step of the way and keeping us fully informed throughout the process. He was able to support us through different hurdles and his knowledge and experience was reassuring and supportive. All questions and queries were answered promptly and efficiently and we never felt like we were an inconvenience to him. We ended up getting our dream home and we could not have done it without him. Getting a mortgage and buying a house is a stressful time, but Steve made sure he made it as pain free as possible. I am so grateful to Steve and his team and highly recommend his services.

Service was prompt, flexible and knowledgeable. Solved a tricky issue way quicker than I expected

Thank you Steve!

I highly recommend Steve and Laura to anyone looking for mortgage advice. Both have been amazing in securing me a mortgage.
At a very stressful time, Steve and Laura answered all of my questions and concerns and put my mind at ease.
I will definitely be using them in the future and will be recommending them to my friends and family.

Thank you Steve and Laura

Steve has been a great resource in getting our mortgage set up. In these challenging times with moving interest rates and products being withdrawn at the last minute he has helped us navigate to a great deal. Looking forward to continuing to work with him in the future.

I will be using Mutatio-Mortgage Services because Steve, having been my bank manager in the past, is familiar with my financial requirements. This is definitely a service that demands trust in reliable and knowledgable agents.