Thimble Reviews 2.303

I loved the simplicity and ease to purchse, I also loved the reminder for a quick extention of time if needed. Would do business again.

Felt safe with great service !

Very helpful, issued refunds very quickly and they were very understanding about misinformation or needing a different policy. Appreciate the customer service so much, you don't see customer service like this nowadays, super quick and easy, highly recommend.

No human to talk to
I am wondering if my policy is a total scam as I can't find a contact number for a real human

I used Thimble for the first time recently for a venue that required a certificate of insurance. I have known about thimble for a few years now from a colleague who informed me of the app. My business has never really had the need for such insurance until most recently when more venues have turned to vendors with it in order to keep their own insurance rates low. It was in fact very easy to use and navigate. Of course, I took my time navigating through each option and feel that everything was clear. Insurance isn't a once-size-fits-all so I'm glad I was informed of Thimble and will continue to use their service on an as needed basis.

Was organizing an anniversary party with a hotel out of state. Planned for an open bar. Your company helped solve the potential for liability. Hotel was satisfied. You were affordable and easy to work with. Thanks so much! Party was a huge success!

Poor Customer Service - Long Response Time. If you want insurance that takes two weeks or longer to get a response, this is your company. I signed up for Thimble, and realized I did not get the right plan, and the certificate that was auto generated did not have the correct information I needed it to provide. It took almost 10 days from purchase date to get a brief response, then even longer to process the refund because at that point I was fed up. I will not go into business with a company that I cannot get a hold of or speak to an actual person. They don’t provide a phone number anywhere! Horrible service.

Easy to use and great prices for your next project insurance

My industry is seasonal is it's been difficult to find an insurance provider that we could "turn off" for a few months while we are down through the winter. They are very quick to respond to COI requests and the premiums are extremely reasonable compared to others offering the same levels of coverage.

Easy to sign up and use-- great prices as well. Recommend!

Absolutely horrible experience. Once you sign up for a policy, there is no cancellation. Stay far far away from this company.

I purchased an insurance plan for a total of $250. The project got cancelled and I quickly cancelled the policy 2 days later. Thimble offered a $16 refund! Very unfair cancellation and refunds policy-I would never use them again!!!

Robert is professional and talented. Our pictures came out amazing and he gave us exactly what we asked for. He has an eye for perfect backgrounds and he even suggested colors that would look perfect for the location we choose. Thank you Robert for making our engagement pictures perfect

Thimble overcharges huge amounts for setting up month to month customers, their basic liability insurance fees are outrageous, a 45 dollar down payment fee and a 100 dollar one time purchase fee for a 18 dollar plan is terrible. im sure their annual plan is more fairly priced, but they are robbing customers for month to month plans. Do not use thimble, there are plenty of other competitors that don't price gouge like thimble does

Easy to use, clear platform that allows you to get insurance in a pinch!

Great coverage for my small business

Was great in a pinch. Fast service with notifications when it started. Will use this again

Easy to use portal and a great price point