Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... Toon meer
Bedrijf heeft geantwoord
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My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts. I was browsing Tik Tok and came across an excellent video po... Toon meer
Bedrijf heeft geantwoord
Easy and simple to navigate the web sales site. Clear communication and great value. Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom) Other companies who sell t... Toon meer
Bedrijf heeft geantwoord
They had a problem because they couldn’t find the items, and rang to explain fully. Replacements were quickly ordered and dispatched. Properly handled, efficiently and politely. Excellent!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring
Contactgegevens
Verenigd Koninkrijk
- thomastouring.co.uk
4,9
Uitstekend
92 reviews
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The order was processed speedily
The order was processed speedily, and goods arrived when expected.
My only critique is that it took me a while to workout how to get the lens off the base.
The other critique is a manufacturer related one, I. That I had to enlarge the backing plate hole to allow spde end wires in. Plus the was no backing plate to prevent moisture ingress.
13 mei 2025
Antwoord van Thomas Touring
Hi David,
Thank you so much for your feedback! We're really pleased to hear your order was processed quickly and arrived on time — that's exactly the level of service we aim for.
We appreciate your honest observations about the product. We understand that removing the lens and adapting the backing plate could have been more intuitive, and we’ll be sure to pass this valuable input along to the manufacturer. Product design improvements often stem from customer insights like yours.
If you ever need assistance with installation or have any further questions, please don’t hesitate to reach out to our support team — we’re always happy to help.
Thanks again for your review!
Best regards,
Mark & Sarah Thomas
Thomas Touring
Fantastic products at great prices and…
Fantastic products at great prices and delivery was fast
6 mei 2025
Antwoord van Thomas Touring
Thanks for your great review! We're really pleased you were happy with the products, our prices and the fast delivery. We really appreciate your support and hope to help you again soon.
Friendly, efficient service, above and beyond!
I can’t recommend these guys enough. Super friendly and efficient. Simon went above and beyond to fix a problematic issue with the back door of my campervan. So very grateful for his hard work. A legend! Thank you!
12 mei 2025
Review zonder uitnodiging
Antwoord van Thomas Touring
Thank you Tina, Happy we could be of service.
Great service
Easy and simple to navigate the web sales site.
Clear communication and great value.
Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom)
Other companies who sell the same items online from the mainland don't seem to realise this!!!
A pleasure to deal with this company.
26 maart 2025
Antwoord van Thomas Touring
Hi Robert,
Thank you so much for the fantastic review! We're thrilled to hear that you found our website easy to navigate and our service clear and efficient. We always aim to provide fast delivery and great value, no matter where in the UK you're ordering from – including beautiful Northern Ireland!
It’s wonderful to know we stood out compared to other sellers, and we truly appreciate your kind words. It was a pleasure serving you, and we look forward to welcoming you back again soon!
Best regards,
Mark Thomas / Thomas Touring Team!
Antwoord van Thomas Touring
Thanks for your review, Graham! We're really pleased you were happy with the quick service. We appreciate your support and hope to help you again soon.
Antwoord van Thomas Touring
Thanks for your review! We're really pleased you were happy with the service. We appreciate your support and look forward to helping you again soon.
Would definitely use again
The order was delivered really quickly and well packed. Although there was a slight issue with a missing item, this was handled well and again, delivered promptly with all staff I spoke to courteous and helpful.
23 maart 2025
Antwoord van Thomas Touring
Thank you for a great review Tania.
Top notch customer service
Ordered some motor home parts which were delivered quickly, however, one item was wrong and turned out to be an error on their webpage. After a quick phonecall to them and a chat to a very helpful chap,I returned the wrong part and ordered the correct one. They issued a full refund as soon as they received the returned part no messing around. Would happily buy from them again.
6 maart 2025
Antwoord van Thomas Touring
Thanks for your review, Adrian! We're pleased we were able to get the issue sorted quickly and that the refund process was straightforward. We appreciate your understanding and look forward to helping you again in the future.
Fantastic service from this Cornish…
Fantastic service from this Cornish company. I will definitely be buying from here again. Fast efficient postage tracked. Highly recommend
19 februari 2025
Antwoord van Thomas Touring
Hi David, Thank you for your review, glad we could be of service to you.
Very easy to order from.
Very easy to order from.
Good communication regarding order.
Good packaging.
Everything you want when ordering on-line.
Would recommend this company.
16 februari 2025
Antwoord van Thomas Touring
Thank you for a 5* review Sue
Great service for such a small order
Great service for such a small order, and just what I needed
6 februari 2025
Antwoord van Thomas Touring
Thank you Mike, Happy to be of service 😊
quick delivery
7 januari 2025
Antwoord van Thomas Touring
Thanks for your review, Ray! We're really pleased your order arrived quickly. We appreciate your support and hope to help you again soon.
I contacted this company because I…needed a new pump for Alde boiler
I contacted this company because I needed a new pump for my alde boiler. I could not find the exact one anywhere. I contacted Thomas Touring and spoke to a very helpful gentleman. I gave serial number and model of my boiler and he said he would find out. He called me back a couple of hours later and told me which one I needed. I ordered and received within 2 days and it fits perfectly. I now have hot water and central heating if I want it. I would highly recommend this company and will have no hesitation in ordering from them again.
15 januari 2025
Antwoord van Thomas Touring
Thank you Susan for a great review, so happy we managed to help you out.
Great product, price, and service
A great product at a great price. Very smooth checkout and quick delivery. All round a very satisfied customer and would not hesitate to buy from you again
8 januari 2025
Antwoord van Thomas Touring
Thanks for your fantastic review, Jason! We're really pleased you were happy with the product, the price and the quick delivery. It's great to hear everything went smoothly, and we look forward to helping you again in the future.
Antwoord van Thomas Touring
Thank you for a five star review ⭐️⭐️⭐️⭐️⭐️
good communication and fast postage can…
good communication and fast postage can recommend
12 november 2024
Antwoord van Thomas Touring
Thank you John for a 5 star review
Great service
Great service. Products at reasonable cost. Fast delivery and communication that sounds like they valued customers. Would not hesitate in using Thomas Touring against.
26 oktober 2024
Antwoord van Thomas Touring
Thank you for a 5 Star Review, Glad we could be of service to you 😊
Bought them before and if I need more I…
Bought them before and if I need more I buy them again
10 oktober 2024
Antwoord van Thomas Touring
Thanks for your review, Haydn! We're really pleased you've come back to us again. We appreciate your continued support and look forward to helping you whenever you need us.
Antwoord van Thomas Touring
Thank you for a 5 star review James!
Antwoord van Thomas Touring
Thanks for your great review! We're really pleased we had exactly what you needed and that everything went smoothly. We really appreciate your support and hope to help you again soon.
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