BUYER BEWARE! This company does not accept returns, and their sizing charts do not accurately reflect the products shipped. I ordered nearly $400 worth of undecorated vests—all in the same size—... Toon meer
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Lees wat reviewers zeggen
I'm genuinely so shocked at the low reviews on this site. I was super pleased with how my embroidered sweatshirts turned out. The customer service was responsive and transparent through the entire pro... Toon meer
Company took longer than expected to provide logo proof, and the proof was wrong colors and wrong spacing. The new proof took another week. When these delays were mentioned, and a cancellation was req... Toon meer
Absolutely thrilled with ThreadFellows! Their exceptional service and dedication made our experience seamless. Huge thanks for their relentless support in getting our order through. It's clear they tr... Toon meer
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Too many fails for one company!
Seems like they have a lot of potential, but I ordered 6 bags from them on Oct 27, and I *still* don't have them three months later. My company's holiday promotion that I ordered them for has long since come and gone. And this is even after they made me choose a different color because the one I paid for was unavailable. I've asked for refunds twice now, as I no longer need these, but I'm told that's not according to policy.
In a different order, they messed up my logo by using completely wrong colors, and their offers to fix it included that I could keep it for 50% or mail it back for free to get patches sewn overtop! Yikes!
31 januari 2023
Review zonder uitnodiging
Took my money still no product
Took my money still no product. Next call to my lawyer!
10 januari 2023
Review zonder uitnodiging
Don’t waste your time or money
Don’t waste your time or money. I spent $660 on 4 Carhartt items customized with my company logo and they misplaced the logo, sizing was wrong and now I’m stuck in its $660 of garbage
22 december 2022
Review zonder uitnodiging
Great experience with Threadfellows
My experience with customer service has been great. Turn around times are comparable to other companies who provide similar services. The quality of the products and the workmanship was great. We're very happy with our experience and will continue to order from Threadfellows.
9 december 2022
Review zonder uitnodiging
Nice Job!
Very friendly and helpful with all the last-minute changes and the one jacket we forgot. Would definitely order from here again.
7 november 2022
Review zonder uitnodiging
Buyer Beware
I ordered product from this company and was lucky to get a refund. The reviews ring true. They are rude, condescending in response via customer service and I'm not exactly sure how they will continue to stay in business. If you're reading this review- I would suggest to take a moment and find another company. There are plenty of others out there that offer the same brand options and a much better quality product and customer service experience.
5 oktober 2022
Review zonder uitnodiging
Item Never Received and Had to Dispute It
Ordered for a fundraiser for a wonderful organization. Over a month later and I never received my order. Contacted customer service who blamed the organization for the slow service. Several emails later and pushed ship dates later, they stopped responding altogether. I had to file a dispute with my card company for the merchandise not received and get my refund. This company and their customer service is horrible.
7 september 2022
Review zonder uitnodiging
Super slow & poor customer service.
Super slow. Two personalized items arrived effective. Tried calling, emailing, no response. Do not reccommend.
26 juli 2022
Review zonder uitnodiging
The execution and shipping were…
The execution and shipping were extremely slow! I had the artwork approved first week of December after waiting 10 days for them to finally get to that point. Then I didn’t receive any of the articles until 19th of January. They were short by six shirts and didn’t even care to let me know before they were shipped that they screwed up six of the shirts. I had to order them somewhere else! Will never use them again.
25 februari 2022
Review zonder uitnodiging
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