I have used Thriftbooks for years...I am generally looking for old used books. As long as they are readable I am okay with whatever they send. This last time, however, after I ordered I realized I a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've had issues with receiving the incorrect edition/cover of books and having returns or exchanges denied by them repeatedly. They claim they use stock photos as the picture and sell books by ISBN.... Toon meer
Quality of customer care on the decline. They do not read questions and comments, misunderstanding customer concerns. Confirmation of orders by email no longer exists. Tracking system is on the decli... Toon meer
I try to support anyone who is NOT Amazon, on principle, but it takes a LOT longer to get stuff from Thrift Books. Sometimes they are a bit cheaper, other times not. The problem appears to be their... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Over 13 million titles available from the largest seller of used books. Cheap prices on high quality gently used books. Free shipping over $10.
Contactgegevens
Seattle, Verenigde Staten
- thriftbook.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I never received the book I ordered in…
I never received the book I ordered in the mail.
since I have ordered many time from you…
since I have ordered many time from you and each time there have been books that are so old and smells I would like for you to either refund some money or give me future books for free, ok?? is that alright, Leonore Gatti
Great books arriving when stated
Super speedy delivery
The price was great only $6. Promised delivery was the 10th of Dec. Received the book on Dec 3rd. Book is like brand new,
Unable to preview books on line no returns
Unable to preview books on line. Ordered a few books to look at. Unable to return any. Better off detailing with a dealer that will allow you to return unwanted, unused books.
Better to pay a little more and be treated better.
Atomic glue
One more comment on ThriftBooks practice: I bought a vintage children’s Christmas book a few months ago.
It is in great shape for a book of its age. Unfortunately, ThriftBooks stuck their upc sticker on the spine with its atomic glue and, although very gingerly removed, it took all the aged red material with it, and with it, much of the value of the book. Is the upc meaningful? How about putting it on a branded bookmark inside the book?
Thrift Books
Thrift Books, Dallas sent a book to the U.K. via AbeBooks which had two black permanent marker writings, covers were dirty and a page was ripped. They are refusing to refund my money unless I return the book although I have sent photographic evidence. It would cost more than my 8GBP refund, which is exactly what they want me to think. Diabolical!
Book was probably stollen
Book was probably stollen, Needs to be delivered to door in apartment building.
I placed my order on 9/4/24
I placed my order on 9/4/24, It's now 9/10/24 abd all you can say is that my order is on it's way. It's now 6 days and the tracking says my package is in York, PA, I'm on the coast of North Carolina. This is the worst service I believe I have ever received. At this point this is my first and last order, very poor service.
Book Purchase of an item on my wish list that is available
I have purchased from thrift books over a number of years now and have been a loyal customer. I am really disappointed with the customer service response to my request for assistance. I have a book on my Wishlist that is available on amazon.com but the item will not ship to Australia. I have enquired why I cannot purchase it through thrift books and all I get is send an email to customer support. When I ask who do I escalate my email request to no options seem to be available. Does not seem like anyone is willing to help at thrift books
Yet another email
Yet another email. This time telling me to contact them at trustpilot. Ok I am at trust pilot. What i do now is a mystery to me. I have a five year degree in the medical profession, am now 75 years old and this is not worth my time over a $10 book. Cleta Thompson
Hello gays this is the best for ever…
Hello gays this is the best for ever all coumminety it s amzing
Don't Trust The Picture
I ordered a copy of Moby Dick that was advertised as a hardcopy circa 1925. What I received was a children's adaption from the 1960's. They claimed books are identified by the ISBN number and not the accompanying picture, which could just be a stock photo, but who has access to an ISBN database? I have had good service from the company, but I have also gotten the wrong book 3 times now. Beware!
Condition of books are false
I ordered 10 books from this seller. Not a single book came in the condition promised. Many had stickers all over the covers and spines. Dust jackets were often missing, and books were different editions than advertised. One of the books I received had serious water damage to the cover and the pages. I will not be buying anything from this site again.
Will NOT buy from this company
Will NOT buy from this company, again.....
Tried to cancel order (right after placing the order) information given is totally wrong and diff. done on purpose.!! Books sent were torn w/ no covers.
Waste of my $ and NO customer service>>>
easily found the kind of book I was…
easily found the kind of book I was looking for, and in that grouping, found the EXACT book - I had a copy & wanted another for my old friend.
Wow! But I have never had this problem.
Wow! I'm sorry to read that some customers are dis tifiad with ThriftBooks. Any company has some bad workers. But, to use another person's credit cards is the worst thing for any company. So, please stop this error before it's too late and lead to legal issues.
I'm disappointed
I'm disappointed. I ordered 2 books for my daughter's birthday. One arrived fine but the other one was not the 1910 book I paid for. They sent me 2 of the same book. Of course called and they said I had to do a return online and i have to take it to the post office, very inconvenient for someone who doesn'thave a car. And the book I ordered and paid for is no longer available.
Wondering where my order was
Wondering where my order was. I was told do to a new vendor new book orders process in 7-10 days before shipping to prevent back orders???? What it says 15 in stock on your site. Website said shipped in 1-2 days. No longer using them after this order
I buy all my books here!
I buy all my books here!
The shipping is fast, and they have a great selection. I prefer hardcover books and I can get them for a reasonable price here. The point system is really cool so I often buy my new releases on Thriftbooks to work faster to my free book credit.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








